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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68623 Views
  • 16 replies
  • 37 likes
  • 68623 Views
  • 16 replies
  • 37 likes

Downloaded music deleted?

I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownloading all my music. The music from my playlists tha...

  • Casual Listener
  • I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownlo...
  • sammy_vc
  • Newbie
  • 982 Views
  • 4 replies
  • 1 likes
  • downloads
    downloads gone
    iOS
    iphone
    Iphone local files sync
  • 982 Views
  • 4 replies
  • 1 likes

Where have all my downloaded songs gone?

Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option. This is such a hasslei only cake back to Spotify from Apple as Bose ...

  • Newbie
  • Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option.  This is suc...
  • thibaudde
  • Regular
  • 1057 Views
  • 1 replies
  • 0 likes
  • 1057 Views
  • 1 replies
  • 0 likes

Spotify stop my downloads while Im using other app

Im from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that are saved. What I notice is it will only continue to download w...

  • Newbie
  • Im  from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that a...
  • 612 Views
  • 0 replies
  • 0 likes
  • apple
    Iphone 8 plus
    philippines
  • 612 Views
  • 0 replies
  • 0 likes

Spotify web player changing songs

Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only happens when its tells me that I am listening to spo...

  • Newbie
  • Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only h...
  • 776 Views
  • 0 replies
  • 1 likes
  • 776 Views
  • 0 replies
  • 1 likes

Bose SoundTouch Scrobble to Last.fm

I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles). When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles are lost (not recorded on Last.fm). Social settings for on ...

  • Newbie
  • I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles).   When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles...
  • gioprimus
  • Gig Goer
  • 2574 Views
  • 8 replies
  • 7 likes
  • 2574 Views
  • 8 replies
  • 7 likes

Solved!! How do I delete the synced offline files from my iPhone?

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cached songs besides reinstalling the app? Regards, Mari...

  • Newbie
  • Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cache...
  • DavidV1
  • Newbie
  • 158533 Views
  • 90 replies
  • 6 likes
  • 158533 Views
  • 90 replies
  • 6 likes

Spotify Taking Up A Lot of Space

I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so much space?

  • Newbie
  • I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so mu...
  • 485 Views
  • 0 replies
  • 0 likes
  • 485 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stream sputters, drops out from iPhone, iPad over Airplay

This has been happening pretty consistently for the past week or so, not at all previously. When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using Airplay, the stream sputters and cuts out frequently, sometim...

  • Gig Goer
  • This has been happening pretty consistently for the past week or so, not at all previously.   When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using...
  • jdemeaut
  • Newbie
  • 31983 Views
  • 15 replies
  • 1 likes
  • Airplay
    iphone 5
    Stuttering Playback
  • 31983 Views
  • 15 replies
  • 1 likes

Songs not playing in Offline Mode

Hello, I'm having this issue were some songs refuse to play, this issue is only happening with my iPod.I´ve tried uninstalling the app and killing al session across all my devices with the corresponding iPod reset and there's no luck.My iPod runs the...

  • Newbie
  • Hello, I'm having this issue were some songs refuse to play, this issue is only happening with my iPod. I´ve tried uninstalling the app and killing al session across all my devices with the cor...
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Plays partial songs then goes to next song

My spotify will play fine for an hour then all of a sudden the album covers stop showing and it will only play the 1st 30 seconds or so of a song & then go to the next song & it continues to do this getting shorter with each song until eventually it ...

  • Casual Listener
  • My spotify will play fine for an hour then all of a sudden the album covers stop showing and it will only play the 1st 30 seconds or so of a song & then go to the next song & it continues to ...
  • Soundguy357k
  • Newbie
  • 1701 Views
  • 4 replies
  • 0 likes
  • 1701 Views
  • 4 replies
  • 0 likes

Account not exist. Urgent

I have problems to login. Today when I entered the app, I took my account and asked me to re-enter all day trying to enter and said that my account does not exist or there may be an error in the password. my access method is by facebook. Thanks

  • Newbie
  • I have problems to login. Today when I entered the app, I took my account and asked me to re-enter all day trying to enter and said that my account does not exist or there may be an error in the pass...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Genius Not showing up

I have an iPhone and pay for premium but the genius lyrics will not show up on my phone. I checked on my friends iPhone who also has premium and the genius lyrics showed up. Thx,Justin

  • Newbie
  • I have an iPhone and pay for premium but the genius lyrics will not show up on my phone. I checked on my friends iPhone who also has premium and the genius lyrics showed up.  Thx, Justin
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Spotify rapidly skipping songs when connected to car USB

To begin: I have Spotify premium on mobile, updated to most recent update; an iPhone 6s; and a just-bought 2016 Mitsubishi Outlander. Spotify works fine in almost every way, on my Macbook Pro, just playing on my phone, or connected to the Outlander's...

  • Newbie
  • To begin: I have Spotify premium on mobile, updated to most recent update; an iPhone 6s; and a just-bought 2016 Mitsubishi Outlander. Spotify works fine in almost every way, on my Macbook Pro, just p...
  • 1659 Views
  • 0 replies
  • 2 likes
  • 1659 Views
  • 0 replies
  • 2 likes

Failure to Download

Hi! I believe this has probably been posted before but I can't seem to find a solution. Very often when I go to download a playlist or album, it says 'downloading has stopped because there is no space left on this device'. I have an iPhone 5c and acc...

  • Regular
  • Hi!  I believe this has probably been posted before but I can't seem to find a solution. Very often when I go to download a playlist or album, it says 'downloading has stopped because there is ...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Solved!! playlist destroyed, deleted

Hi, music is all my life and I have a huge problem. This morning I tried to put a song on my main playlist, but the playlist is completely destroyed: the songs are not in the same order, and worse than that almost half of the playlist disappeared, so...

  • Newbie
  • Hi, music is all my life and I have a huge problem.  This morning I tried to put a song on my main playlist, but the playlist is completely destroyed: the songs are not in the same order, and w...
  • mateusgennari
  • Music Fan
  • 894 Views
  • 1 replies
  • 0 likes
  • 894 Views
  • 1 replies
  • 0 likes

Can't sort songs by artist

I can't sort songs by artist. Only by title and recently added. Only in playlists you can sort by artists, but not in saved songs.

  • Roadie
  • I can't sort songs by artist. Only by title and recently added.   Only in playlists you can sort by artists, but not in saved songs.
  • mateusgennari
  • Music Fan
  • 1643 Views
  • 1 replies
  • 0 likes
  • 1643 Views
  • 1 replies
  • 0 likes

Offline song library keeps re-syncing and my playlist count keeps decreasing

I just upgraded to an iphone 7 plus with 256gb of space. When I try syncing my songs playlist the app keeps starting song downloads from scratch each time I restart the app. I also noticed the number of songs in my playlist keeps getting smaller.I re...

  • Casual Listener
  • I just upgraded to an iphone 7 plus with 256gb of space. When I try syncing my songs playlist the app keeps starting song downloads from scratch each time I restart the app. I also noticed the number...
  • spsomerton
  • Newbie
  • 1064 Views
  • 7 replies
  • 0 likes
  • 1064 Views
  • 7 replies
  • 0 likes

iOS 11.2.1 behind the lyrics does’t work

Hello,i have tried everything from reinstall application to logout and it still doesn’t work. I don’t even have the option in the playback section to enable/disable lyrics and i have the latest version of Spotify.Any help ?

  • Newbie
  • Hello, i have tried everything from reinstall application to logout and it still doesn’t work. I don’t even have the option in the playback section to enable/disable lyrics and i have the latest ver...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

How to sort music on iPhone by recently added?

I've having trouble sorting my music even with edit button, its just taken 20000 years to sort all my music into the order they want. Is there a way to sort music by recently added on the iPhone? i know on the macbook you can press the little calenda...

  • Newbie
  • I've having trouble sorting my music even with edit button, its just taken 20000 years to sort all my music into the order they want. Is there a way to sort music by recently added on the iPhone? i k...
  • user-removed
  • Not applicable
  • 597 Views
  • 1 replies
  • 0 likes
  • 597 Views
  • 1 replies
  • 0 likes