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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68481 Views
  • 16 replies
  • 37 likes
  • 68481 Views
  • 16 replies
  • 37 likes

My tracks BBC

Where can I find my liked tracks from bbc in Spotify?

  • Newbie
  • Where can I find my liked tracks from bbc in Spotify?
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

Solved!! Small Clock on Spotify Icon?

There is a small alarm clock in the top right corner of my Spotify app icon. Does anyone know what this means? As far as I know, Spotify doesn’t have alarms.

  • Newbie
  • There is a small alarm clock in the top right corner of my Spotify app icon. Does anyone know what this means? As far as I know, Spotify doesn’t have alarms. 
  • Pink_99
  • Newbie
  • 12701 Views
  • 1 replies
  • 0 likes
  • 12701 Views
  • 1 replies
  • 0 likes

Music stops playing automatically

So I have a problem when I am listening to music and I switch to Snapchat it stops playing. When I get a notification while listening to music my music stops playing. Why is this happening ?

  • Casual Listener
  • So I have a problem when I am listening to music and I switch to Snapchat it stops playing. When I get a notification while listening to music my music stops playing. Why is this happening ?
  • KaraAustin
  • Newbie
  • 6998 Views
  • 4 replies
  • 0 likes
  • 6998 Views
  • 4 replies
  • 0 likes

Search by label no longer working

Hello, I used to be able to search by label using either label:example or label:”example record label”. I now get no results, even for ones I used to look at regularly, has the way to do this changed? I’ve had a look through answers on here but I can...

  • Casual Listener
  • Hello, I used to be able to search by label using either label:example or label:”example record label”. I now get no results, even for ones I used to look at regularly, has the way to do this changed...
  • 291 Views
  • 0 replies
  • 1 likes
  • 291 Views
  • 0 replies
  • 1 likes

Playing entire library on shuffle

Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify. Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including playlists) or shuffle a specific playlist. You can do this o...

  • Newbie
  • Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify.   Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including ...
  • 1elucidator
  • Newbie
  • 832 Views
  • 1 replies
  • 4 likes
  • 832 Views
  • 1 replies
  • 4 likes

shuffle play

When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i get to listen to The song that i acctually wan’t t...

  • Newbie
  • When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i...
  • Kurripu
  • Casual Listener
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Spotify on Ipod Classic

Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could - as in the past - sync my music to my Ipod, that way I don't drain my phone battery when I listen to music, and can use it for othe...

  • Newbie
  • Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could -  as in the past - sync my music to my Ipod, that way I don't drain my...
  • 867 Views
  • 0 replies
  • 0 likes
  • 867 Views
  • 0 replies
  • 0 likes

Spotify, ios11, iPhone X and facebook problem?

Hey therewhen i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone Xi have the laste ios and new version of Spotify and are Premier memberso Can Any here help ny out here

  • Music Fan
  • Hey there when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X i have the laste ios and new version of Spotify and are Premier member so Can Any h...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Chromecast device not showing up on iphone in spotify app. Beoplay A9 2nd gen.

Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt. Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. But when using spotify on the same phone the A9 speaker does not show u...

  • Casual Listener
  • Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt.   Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. B...
  • BillyBob99
  • Newbie
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Spotify App opens but does not respond

Hi! I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a video on the back and evrything looks just fine, but when I cli...

  • Newbie
  • Hi!   I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a vid...
  • user-removed
  • Not applicable
  • 660 Views
  • 2 replies
  • 0 likes
  • 660 Views
  • 2 replies
  • 0 likes

Offline

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...

  • Newbie
  • Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...
  • goertzma
  • Newbie
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing immediately when launching it (cannot access it) (iOS11)

Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc

  • Newbie
  • Hi,  Impossible to launch Spotify on my iphone 7 iOS11.  (last update for both iOS 11 and spotify. I have made a reset, etc....   Any idea ? Thanks.   Marc
  • Swanny
  • Community Legend
  • 1124 Views
  • 1 replies
  • 0 likes
  • 1124 Views
  • 1 replies
  • 0 likes

Video playing on Apple TV when using airplay from ipad

Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...

  • Casual Listener
  • Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...
  • 891 Views
  • 0 replies
  • 1 likes
  • 891 Views
  • 0 replies
  • 1 likes

Solved!! Last.fm scrobble not working

Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios?Tried adding/removing account from the app. anyone have any ideas/experience with this issue? works fine from wincli...

  • Casual Listener
  • Hi   Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios? Tried adding/removing account from the app.   a...
  • hans-jürgen
  • Roadie
  • 12699 Views
  • 3 replies
  • 0 likes
  • 12699 Views
  • 3 replies
  • 0 likes

Newly downloaded songs

Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna

  • Casual Listener
  • Hi Spotify, I am subscribed to multiple playlists. Is there  a way to see which songs are new in one list? I do not want to go through all my playlists and order on date.  Cheers, Varshna
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

payment of bank charges

I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

  • Newbie
  •  I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Broke my Iphone - All music gone - PLEASE HELP :(

Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...

  • Casual Listener
  • Hello,   I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...
  • Maxim
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

  • Regular
  • Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 
  • claireimabear
  • Regular
  • 1029 Views
  • 2 replies
  • 0 likes
  • 1029 Views
  • 2 replies
  • 0 likes

DATES

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!

  • Newbie
  • Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...
  • Swanny
  • Community Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription works on computer but not on iphone

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium."But if I want to play songs from my iPhone I still get the message that this premium material and that I need to upgrade. How can I fix this...

  • Newbie
  • Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium." But if I want to play songs from my iPhone I still get the message that this premium ma...
  • osornios
  • Spotify Star
  • 34076 Views
  • 78 replies
  • 4 likes
  • 34076 Views
  • 78 replies
  • 4 likes