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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76414 Views
  • 16 replies
  • 37 likes
  • 76414 Views
  • 16 replies
  • 37 likes

Spotify Premium on my iphone won't play anything when my headphones are plugged in.??

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

  • Regular
  • Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?
  • nancboo
  • Newbie
  • 13121 Views
  • 38 replies
  • 1 likes
  • 13121 Views
  • 38 replies
  • 1 likes

Spotify stops playing randomly

Is anyone else having an issue where Spotify will randomly pause when in another app?

  • Casual Listener
  • Is anyone else having an issue where Spotify will randomly pause when in another app? 
  • NemesisDefiance
  • Newbie
  • 842 Views
  • 2 replies
  • 0 likes
  • 842 Views
  • 2 replies
  • 0 likes

playlist problem

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by number sequence.

  • Newbie
  • Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by numb...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Premium works on computer but not iPhone?

Hi, I ordered premium and it works on my computer but not iphone. I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, it kept coming up with 'error 404'? Any suggestions?

  • Newbie
  • Hi, I ordered premium and it works on my computer but not iphone.  I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, i...
  • Jack
  • Roadie
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't stream over Cellular...

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars I have - and will only play what I've downloaded. WHAT ...

  • Casual Listener
  • I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars...
  • Jack
  • Roadie
  • 4657 Views
  • 1 replies
  • 0 likes
  • 4657 Views
  • 1 replies
  • 0 likes

Tried to delete Spotify, can't reinstall

Hi,I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an option to install, just 'open', when I click this it crashe...

  • Newbie
  • Hi, I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an opti...
  • Postmuz
  • Regular
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

I recently updated my Spotify app and I can no longer find the queue list? I use an iPhone.

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it.

  • Newbie
  • I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it. 
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Specific songs not available

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a brilliant album and several of the songs missing are c...

  • Newbie
  • I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a bri...
  • ValKony
  • Newbie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Won't connect to internet/iPhone - Error

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc. I can play all of my music from my playlist, but I cannot access the "home" menu or the ...

  • Visitor
  • I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc.  I can play all of my music fro...
  • user-removed
  • Not applicable
  • 10253 Views
  • 4 replies
  • 0 likes
  • 10253 Views
  • 4 replies
  • 0 likes

2017 Wrapped doesn’t work

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t receive any email.

  • Newbie
  • I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t rec...
  • Luke
  • Spotify Star
  • 772 Views
  • 1 replies
  • 0 likes
  • 772 Views
  • 1 replies
  • 0 likes

I need my pay back

Spoiler (Highlight to read) You guys have took my money without my consent can i please get my pay back?

  • Newbie
  •   You guys have took my money without my consent can i please get my pay back?
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

music doing weird things with headphones plugged in

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of the things happen. i tried cleaning out my headphone...

  • Casual Listener
  • i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of t...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Different music on different device?

Hi, I'm new to the community but I have a question.I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm trying to save space on my phone by putting it all on...

  • Newbie
  • Hi, I'm new to the community but I have a question. I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm ...
  • Bethany_Dawn
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can'tadd songs to new playlist

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error: COULD NOT LOAD PLAYLIST.The playlist is currently unavailable. Please try again later. Doesn't matter what song I try to add, nothing is added to the playlist.

  • Newbie
  • Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error:   COULD NOT LOAD PLAYLIST. The playlist is currently unavailable. Please try again later.   D...
  • Jack
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Connect to Sonos speakers not available when AirPods connected

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected". When I disconnect the Airpods by selecting "My Iphone" the option to connect t...

  • Newbie
  • I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected".  When I disconnect the...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Playlist skipping songs

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five songs.

  • Newbie
  • Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five ...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few seconds

I use the same account for my iphone and my ipod (premium) I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop, after this I am unable to play anything else. I can connect...

  • Casual Listener
  • I use the same account for my iphone and my ipod (premium)   I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop,...
  • ThePeaceLounge
  • Gig Goer
  • 8590 Views
  • 5 replies
  • 0 likes
  • 8590 Views
  • 5 replies
  • 0 likes

Illegible playlists on iPhone.

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installed the app but it's made no difference. If this prob...

  • Newbie
  • My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installe...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Solved!! Why isn't my album art loading on Mac?

Why isn't spotify's custom 4 square album art loading. It's just a black picture of music notes. When I open the playlist on my phone, the 4 square album art is there but, when I open it on my Macbook Air, it's the boring music notes. How do I fix th...

  • Casual Listener
  • Why isn't spotify's custom 4 square album art loading.  It's just a black picture of music notes.  When I open the playlist on my phone, the 4 square album art is there but, when I open it ...
  • tsakeeper109
  • Newbie
  • 1201 Views
  • 3 replies
  • 0 likes
  • 1201 Views
  • 3 replies
  • 0 likes