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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81365 Views
  • 19 replies
  • 37 likes
  • 81365 Views
  • 19 replies
  • 37 likes

Offline

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...

  • Newbie
  • Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...
  • goertzma
  • Newbie
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing immediately when launching it (cannot access it) (iOS11)

Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc

  • Newbie
  • Hi,  Impossible to launch Spotify on my iphone 7 iOS11.  (last update for both iOS 11 and spotify. I have made a reset, etc....   Any idea ? Thanks.   Marc
  • Swanny
  • Community Legend
  • 1140 Views
  • 1 replies
  • 0 likes
  • 1140 Views
  • 1 replies
  • 0 likes

Video playing on Apple TV when using airplay from ipad

Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...

  • Casual Listener
  • Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...
  • 906 Views
  • 0 replies
  • 1 likes
  • 906 Views
  • 0 replies
  • 1 likes

Solved!! Last.fm scrobble not working

Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios?Tried adding/removing account from the app. anyone have any ideas/experience with this issue? works fine from wincli...

  • Casual Listener
  • Hi   Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios? Tried adding/removing account from the app.   a...
  • hans-jürgen
  • Roadie
  • 12747 Views
  • 3 replies
  • 0 likes
  • 12747 Views
  • 3 replies
  • 0 likes

Newly downloaded songs

Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna

  • Casual Listener
  • Hi Spotify, I am subscribed to multiple playlists. Is there  a way to see which songs are new in one list? I do not want to go through all my playlists and order on date.  Cheers, Varshna
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

payment of bank charges

I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

  • Newbie
  •  I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Broke my Iphone - All music gone - PLEASE HELP :(

Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...

  • Casual Listener
  • Hello,   I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...
  • Maxim
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

  • Regular
  • Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 
  • claireimabear
  • Regular
  • 1059 Views
  • 2 replies
  • 0 likes
  • 1059 Views
  • 2 replies
  • 0 likes

DATES

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!

  • Newbie
  • Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...
  • Swanny
  • Community Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription works on computer but not on iphone

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium."But if I want to play songs from my iPhone I still get the message that this premium material and that I need to upgrade. How can I fix this...

  • Newbie
  • Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium." But if I want to play songs from my iPhone I still get the message that this premium ma...
  • osornios
  • Spotify Star
  • 34917 Views
  • 78 replies
  • 4 likes
  • 34917 Views
  • 78 replies
  • 4 likes

Certain local files unavailable on iPhone

Hey there,I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify. All my local files are on my Desktop (Windows 10 Version 10.0.16299 Build 16299) in a playlist I made so I can listen to ...

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  • Casual Listener
  • Hey there, I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify.  All my local files are on my Desktop (Windows 10 Version ...
  • Drummer611
  • Casual Listener
  • 2556 Views
  • 4 replies
  • 0 likes
  • 2556 Views
  • 4 replies
  • 0 likes

Searching on iOS a jumbled mess

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone else having this issue? Know of a fix? Thank you.

  • Casual Listener
  • Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone...
  • elizabeth3363
  • Regular
  • 1086 Views
  • 7 replies
  • 0 likes
  • 1086 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Very slow downloads on iPhone 5s

My spotify is taking literally hours to download just a single album (10 total songs).It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the phone works just fine.I have already tried going offl...

  • Visitor
  • My spotify is taking literally hours to download just a single album (10 total songs). It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the ...
  • Nouweland
  • Newbie
  • 6557 Views
  • 2 replies
  • 0 likes
  • 6557 Views
  • 2 replies
  • 0 likes

Playing music not on my playlist

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spotify finds something similar to the sound of the pl...

  • Casual Listener
  • Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spo...
  • guitarman344
  • Casual Listener
  • 1046 Views
  • 4 replies
  • 0 likes
  • 1046 Views
  • 4 replies
  • 0 likes

Upgrade auf Premium klappt nicht

Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchgeführt wurde. Wo ist das Problem??

  • Newbie
  • Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchge...
  • Linamingl
  • Newbie
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Spotify Premium on my iphone won't play anything when my headphones are plugged in.??

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

  • Regular
  • Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?
  • nancboo
  • Newbie
  • 13314 Views
  • 38 replies
  • 1 likes
  • 13314 Views
  • 38 replies
  • 1 likes

Spotify stops playing randomly

Is anyone else having an issue where Spotify will randomly pause when in another app?

  • Casual Listener
  • Is anyone else having an issue where Spotify will randomly pause when in another app? 
  • NemesisDefiance
  • Newbie
  • 855 Views
  • 2 replies
  • 0 likes
  • 855 Views
  • 2 replies
  • 0 likes

playlist problem

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by number sequence.

  • Newbie
  • Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by numb...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Premium works on computer but not iPhone?

Hi, I ordered premium and it works on my computer but not iphone. I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, it kept coming up with 'error 404'? Any suggestions?

  • Newbie
  • Hi, I ordered premium and it works on my computer but not iphone.  I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, i...
  • Jack
  • Roadie
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't stream over Cellular...

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars I have - and will only play what I've downloaded. WHAT ...

  • Casual Listener
  • I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars...
  • Jack
  • Roadie
  • 4664 Views
  • 1 replies
  • 0 likes
  • 4664 Views
  • 1 replies
  • 0 likes