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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62798 Views
  • 16 replies
  • 37 likes
  • 62798 Views
  • 16 replies
  • 37 likes

Downloaded songs in playlist do not appear under Artists section when offline?

I've created a playlist with lots of albums in it of artists that I like to listen to. When I'm offline mode, after going to the Your Library -> Artists section and clicking on an artist that has an album I added to the playlist, none of their songs ...

  • Visitor
  • I've created a playlist with lots of albums in it of artists that I like to listen to. When I'm offline mode, after going to the Your Library -> Artists section and clicking on an artist that has ...
  • sellotape
  • Regular
  • 820 Views
  • 1 replies
  • 3 likes
  • 820 Views
  • 1 replies
  • 3 likes

Unable to link Spotify account to Bose Soundtouch

Hello,Since the recent Bose SoundTouch update with IOS device, I am unable to llink Spotify Has anyone encountered this issue?

  • Casual Listener
  • Hello, Since the recent Bose SoundTouch update with IOS device, I am  unable to llink Spotify  Has anyone encountered this issue?
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Local files organization

On Apple Music and Google Play Music if you store a local file in your playlist it still organizes it along with the rest of the artists and songs you have saved in your collection, artwork and all. its about time Spotify had this same feature, so yo...

  • Casual Listener
  • On Apple Music and Google Play Music if you store a local file in your playlist it still organizes it along with the rest of the artists and songs you have saved in your collection, artwork and all. ...
  • 472 Views
  • 0 replies
  • 1 likes
  • local files
  • 472 Views
  • 0 replies
  • 1 likes

have to redownload playlists

I have to keep redownloading all my playlists for offline use, this happens across multiple platforms, apple macbook., iphone & Android Samsung Galaxy S7 I make sure everything is avaialble offline and download at home, but then once I'm on a play in...

  • Newbie
  • I have to keep redownloading all my playlists for offline use, this happens across multiple platforms, apple macbook., iphone & Android Samsung Galaxy S7   I make sure everything is avaial...
  • themoddeddr
  • Regular
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

turning off shuffle play

If I download an album, is there a way to listen to the tracks in order without shuffling?

  • Newbie
  • If I download an album, is there a way to listen to the tracks in order without shuffling?
  • themoddeddr
  • Regular
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Unable to skip songs?

I have a basic Spotify account, and both on my Android and PC desktop app, I have ads every couple of songs or the 30 minutes ad-free with the video, but I'm always able to skip as many songs as I'd like and/or select which song to play from my songs...

  • Casual Listener
  • I have a basic Spotify account, and both on my Android and PC desktop app, I have ads every couple of songs or the 30 minutes ad-free with the video, but I'm always able to skip as many songs as I'd ...
  • costanzac
  • Casual Listener
  • 1597 Views
  • 2 replies
  • 0 likes
  • 1597 Views
  • 2 replies
  • 0 likes

Solved!! Creating playlist for holiday event--1st time use?

Object: Create a list of tunes ~3-4 hours time to be played 'unattented' at a nonprofit, holiday event. I first downloaded the iOS app (iPad). Then downloaded the Windows desktop app for organizational flexibility. On the desktop I currently have a p...

  • Casual Listener
  • Object: Create a list of tunes ~3-4 hours time to be played 'unattented' at a nonprofit, holiday event.   I first downloaded the iOS app (iPad). Then downloaded the Windows desktop app for org...
  • estebanGramaj0
  • Gig Goer
  • 966 Views
  • 4 replies
  • 1 likes
  • 966 Views
  • 4 replies
  • 1 likes

All of my music is gone

I have re logged in an i have lost everything and i have checked on the Website what might be causing it and none of their answers match my situation, like I only have one account and that there is no filters on

  • Newbie
  • I have re logged in an i have lost everything and i have checked on the Website what might be causing it and none of their answers match my situation, like I only have one account and that there is n...
  • themoddeddr
  • Regular
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Spotify cuts off

Spotify keeps cutting off. It starts playing songs fine, but after 10-25 seconds, the songs cut. Switching songs, logging out and back in doesn't help, and I have also tried re-installing spotify and it didn't help. I'm using spotify on my tablet too...

  • Casual Listener
  • Spotify keeps cutting off. It starts playing songs fine, but after 10-25 seconds, the songs cut. Switching songs, logging out and back in doesn't help, and I have also tried re-installing spotify and...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Lost playlists

Hi, Please help! I've just upgraded my iphone to a 7 but have lost most of my playlists. I have one left with half the songs on and another with only 9. I was paying Premium and had downloaded all songs. Is there anything I can do to get my lost musi...

  • Newbie
  • Hi, Please help! I've just upgraded my iphone to a 7 but have lost most of my playlists. I have one left with half the songs on and another with only 9. I was paying Premium and had downloaded all so...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Solved!! offline sync not working

Having trouble syncing a playlist that is on iPhone and Mac * "available offline" set to "on" on iphone and Mac* songs in playlist that are not available via spotify are available mac, show up in playlist on mac,* both devices on the same wireless ne...

  • Regular
  • Having trouble syncing a playlist that is on iPhone and Mac   * "available offline" set to "on" on iphone and Mac * songs in playlist that are not available via spotify are available mac, sho...
  • ConnorBerge
  • Newbie
  • 49712 Views
  • 30 replies
  • 1 likes
  • 49712 Views
  • 30 replies
  • 1 likes

Problemas para gravar instagram com musicas do spotify

Prezados, bom dia. Toda vez que tento grava um video pelo meu celular ou entao uma historia do instagram com uma musica que esta sendo executada no spotify o spotify para de tocar e eu fico sem a musica, o que fazer? Conto com a ajuda de voces. Atenc...

  • Newbie
  • Prezados, bom dia.   Toda vez que tento grava um video pelo meu celular ou entao uma historia do instagram com uma musica que esta sendo executada no spotify o spotify para de tocar e eu fico ...
  • Bittencourt
  • Spotify Star
  • 6701 Views
  • 1 replies
  • 6 likes
  • 6701 Views
  • 1 replies
  • 6 likes

App ignores system proxy settings

Hi, I think this has been raised on here before, but there's never been any response as to why it's happening. Unlike every other app on my phone, Spotify is unable to connect to the internet from behind a proxy. It does not seem to take on the proxy...

  • Casual Listener
  • Hi,   I think this has been raised on here before, but there's never been any response as to why it's happening. Unlike every other app on my phone, Spotify is unable to connect to the interne...
  • 1489 Views
  • 0 replies
  • 0 likes
  • iOS
    network
    proxy
  • 1489 Views
  • 0 replies
  • 0 likes

Spotify Premium Volvo XC60 CarPlay

Hi everyone,I have problem that I can't figure out. Everytime I connect my 6S to my brand new Volvo and listen to Spotify, it shuffles the songs from several albums I have downloaded from the same artist. Then, when the albums are done, it starts to ...

  • Casual Listener
  • Hi everyone, I have problem that I can't figure out. Everytime I connect my 6S to my brand new Volvo and listen to Spotify, it shuffles the songs from several albums I have downloaded from the same ...
  • 886 Views
  • 0 replies
  • 0 likes
  • 886 Views
  • 0 replies
  • 0 likes

spotify playlists

my playlist songs do notdisplay clearly they appear to cross over each other. I have deleted the app and reloaded but not luck.

  • Regular
  • my playlist songs do notdisplay clearly they appear to cross over each other. I have deleted the app and reloaded but not luck.
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Spotify stops sound when using Siri or answering a call

When youre using spotify with any bluetooth device (airpods, etc) and a call comes up or you talk to siri, Spotify doesnt sound at all even if you change song, etc. unless you kill the app and open it again.IOS 11.1.1 iphone 7 plus

  • Casual Listener
  • When youre using spotify with any bluetooth device (airpods, etc) and a call comes up or you talk to siri, Spotify doesnt sound at all even if you change song, etc. unless you kill the app and open i...
  • Fmasaveu
  • Casual Listener
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Queue button disappeared

Queue button has simply disappeared on iPhone 6S

  • Newbie
  • Queue button has simply disappeared on iPhone 6S
  • julianna120
  • Newbie
  • 14160 Views
  • 5 replies
  • 14 likes
  • 14160 Views
  • 5 replies
  • 14 likes

Premium subscription ended and now unable to play music on phone

Hi, I had a Spotify Premium subscription that recently ended, complimentary with my phone plan through Fido. The moment it ended, it made my playlist completely inaccessible (greyed out, unclickable links to the songs). I played around with my settin...

  • Newbie
  • Hi,   I had a Spotify Premium subscription that recently ended, complimentary with my phone plan through Fido. The moment it ended, it made my playlist completely inaccessible (greye...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Spotify keeps crashing on my iphone

Every time I open Spotify it works for about a minute then the song starts skipping and the app crashes and the restarts. I’ve tried uninstalling and reinstalling the app and turning my phone on and off. I don’t know what else to try and spotify’s cu...

  • Newbie
  • Every time I open Spotify it works for about a minute then the song starts skipping and the app crashes and the restarts. I’ve tried uninstalling and reinstalling the app and turning my phone on and ...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes