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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73468 Views
  • 16 replies
  • 37 likes
  • 73468 Views
  • 16 replies
  • 37 likes

Can't Log in because Spotify thinks my American iPad is Dutch and currently abroad

I can't figure out why Spotify thinks my American account is Dutch, this past 14 days, and now will not let me log in because the "14 days abroad are up." Completely bizarre, as I have not left the US in a year and was never in Holland, nor were any ...

  • Newbie
  • I can't figure out why Spotify thinks my American account is Dutch, this past 14 days, and now will not let me log in because the "14 days abroad are up." Completely bizarre, as I have not left the U...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Solved!! Only play song on shuffle play

I am using iPhone 4s and Spotify app is latest version but no songs will play unless I press shuffle play. Click on the songs does literally nothing.

  • Casual Listener
  • I am using iPhone 4s and Spotify app is latest version but no songs will play unless I press shuffle play. Click on the songs does literally nothing.
  • mattcon99
  • Casual Listener
  • 237491 Views
  • 60 replies
  • 7 likes
  • Only shuffle play
  • 237491 Views
  • 60 replies
  • 7 likes

Bluetooth problem

Hey spotify, so since i upgraded my iphone 7+ software to ios 11 i cant shuffle or replay my music/playlist when its connected to my car, just one certain car and its a 2014 mazda cx-5, and it works normally on other cars just on mazda when it doesnt...

  • Newbie
  • Hey spotify, so since i upgraded my iphone 7+ software to ios 11 i cant shuffle or replay my music/playlist when its connected to my car, just one certain car and its a 2014 mazda cx-5, and it works ...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

35 seconds of listening and it skips either to the next songs or to weird yoga radios (not mine)

Hi Since this morning, I can't get more than 35 seconds listening to songs, either from my playlists or from radios, before it skips either to the next one (on my own playlists), or to a weird yoga music playlist if I'm trying to listen to a radio. I...

  • Newbie
  • Hi  Since this morning, I can't get more than 35 seconds listening to songs, either from my playlists or from radios, before it skips either to the next one (on my own playlists), or to a weird...
  • ChristelleG
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Remove podcast from song playlist

Spotify sometimes create custom playlist based in what i listen, but they include podcast on it. Podcast isnot song. Is there any way to avoid it?

  • Casual Listener
  • Spotify sometimes create custom playlist based in what i listen, but they include podcast on it. Podcast isnot song. Is there any way to avoid it?
  • 765 Views
  • 0 replies
  • 3 likes
  • 765 Views
  • 0 replies
  • 3 likes

Spotify on IOS 11 freezer when i share a Music to facebook

Hey there when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X i have the laste ios and new version of Spotify and are Premier member so Can Any here help ny out here

  • Music Fan
  • Hey there    when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X   i have the laste ios and new version of Spotify and are Premier memb...
  • Davirman
  • Music Fan
  • 595 Views
  • 4 replies
  • 0 likes
  • 595 Views
  • 4 replies
  • 0 likes

iPhone Spotify in-car

Hi all, Having a problem palying music from iPhone 6S to my Alpine CDE-175BT headunit. When I am connecting iPhone via USB cable at the start of the trip, iPhone automatically opens Music app and starts playing songs from Music app. Then I manually c...

  • Regular
  • Hi all,   Having a problem palying music from iPhone 6S to my Alpine CDE-175BT headunit.   When I am connecting iPhone via USB cable at the start of the trip, iPhone automatically opens...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Google assistant not opening Spotify app

Google Assistant for IOS suddenly started opening The Spotify browser version instead of launching the Spotify app. This has been going on for a few days. It means the music doesn’t auto play anymore, and introduces the need to a few more clicks to o...

  • Newbie
  • Google Assistant for IOS suddenly started opening The Spotify browser version instead of launching the Spotify app. This has been going on for a few days. It means the music doesn’t auto play anymore...
  • 438 Views
  • 0 replies
  • 2 likes
  • 438 Views
  • 0 replies
  • 2 likes

Spotify not downloading in the background

I noticed that downloading stops when spotify runs in the background. Is this normal?

  • Casual Listener
  • I noticed that downloading stops when spotify runs in the background. Is this normal?
  • max_lobur
  • Casual Listener
  • 29893 Views
  • 3 replies
  • 2 likes
  • 29893 Views
  • 3 replies
  • 2 likes

Spotify says off line

Spotify says it's offline on iPhone 5. Internet works fine with everything else on iPhone. Have never been on Facebook. Yeah I'm that old. But still like good music. Spotify online on PC. Any ideas? Thanks

  • Newbie
  • Spotify says it's offline on iPhone 5. Internet works fine with everything else on iPhone. Have never been on Facebook. Yeah I'm that old. But still like good music. Spotify online on PC. Any ideas? ...
  • Luke
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Cannot add a device

My phone won’t let me add a device? I only can load the directions on how to add a device (which I get)

  • Visitor
  • My phone won’t let me add a device? I only can load the directions on how to add a device (which I get)
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Downloading to device and Favoriting

Hey guys, I'm running in to a problem on iOS. I seem to only be able to download playlists with all the tracks also going in to my Favorites or Liked tracks playlist. Is there a way to stop Spotify from auto adding all those tracks to my favorites?

  • Newbie
  • Hey guys, I'm running in to a problem on iOS. I seem to only be able to download playlists with all the tracks also going in to my Favorites or Liked tracks playlist. Is there a way to stop Spotify f...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Solved!! iPad Spotify is different to iPhone Spotify?

I have Spotify on my iPhone and iPad, but the Spotify on my iPad is used more. Spotify is not syncing with both devices. The Spotify on my iPhone is so old and will not let me upgrade to premium. It still has my first playlist from last year. How can...

  • Visitor
  • I have Spotify on my iPhone and iPad, but the Spotify on my iPad is used more.  Spotify is not syncing with both devices.  The Spotify on my iPhone is so old and will not let me upgrade to ...
  • jackopligs
  • Casual Listener
  • 1007 Views
  • 1 replies
  • 0 likes
  • 1007 Views
  • 1 replies
  • 0 likes

Can’t find all the offline songs of an artist

Hi, I don’t know if I’m doing something wrong but I can’t find all the downloaded songs of an artist: for exampleIf I download 6 songs of The smashing Pumpkins, and I put them on a playlist. If I go offline and try to search for them by “smashing pum...

  • Casual Listener
  • Hi, I don’t know if I’m doing something wrong but I can’t find all the downloaded songs of an artist: for example If I download 6 songs of The smashing Pumpkins, and I put them on a playlist. If I g...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Hi! I can't listen music with cellular data...

I can't listen music with cellular data. I need to use the wifi for listening. I tried many ways to fix it but I couldn't. Please help me

  • Newbie
  • I can't listen music with cellular data. I need to use the wifi for listening. I tried many ways to fix it but I couldn't. Please help me 😞
  • Bethany_Dawn
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Pausing and skipping when phone moves

Since I updated my phone recently, my songs have been pausing/skipping every time I move my phone (when I have headphones). Anyone know how to stop this?

  • Newbie
  • Since I updated my phone recently, my songs have been pausing/skipping every time I move my phone (when I have headphones). Anyone know how to stop this?
  • Bethany_Dawn
  • Community Legend
  • 1079 Views
  • 1 replies
  • 0 likes
  • 1079 Views
  • 1 replies
  • 0 likes

Spotify not working in BMW

Hi, just recently I have noticed that Spotify is not working in my BMW, it will play the song but no sound will come out. Please can you help?

  • Casual Listener
  • Hi,   just recently I have noticed that Spotify is not working in my BMW, it will play the song but no sound will come out. Please can you help? 
  • craggy0
  • Casual Listener
  • 835 Views
  • 2 replies
  • 0 likes
  • 835 Views
  • 2 replies
  • 0 likes

Cannot remove downloaded songs...

Hello!I have had this probelm for some time - so now need to ask the experts. I have no problem saving an album and downloading the tracks. The problem comes when I want to keep the album saved, but un-download the tracks. It should be simple - I unc...

  • Casual Listener
  • Hello! I have had this probelm for some time - so now need to ask the experts. I have no problem saving an album and downloading the tracks. The problem comes when I want to keep the a...
  • mws27
  • Casual Listener
  • 571 Views
  • 2 replies
  • 0 likes
  • 571 Views
  • 2 replies
  • 0 likes

Solved!! iPhone X Update messed up text on iPhone 5S

Hello... My old iPhone 5S updated to the new Spotify Premium version for the iPhone X. But it ruined the the text and is now almost unreadable and unclickable. Everything is overlapped and is a mess (see attached photo..) I still use my 5S for stream...

  • Casual Listener
  • Hello...   My old iPhone 5S updated to the new Spotify Premium version for the iPhone X. But it ruined the the text and is now almost unreadable and unclickable. Everything is overlapped ...
  • vetlebakken
  • Casual Listener
  • 1469 Views
  • 4 replies
  • 0 likes
  • 1469 Views
  • 4 replies
  • 0 likes