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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64110 Views
  • 16 replies
  • 37 likes
  • 64110 Views
  • 16 replies
  • 37 likes

Solved!! How can I add custom artwork to my playlists?

I would like to add custom artwork in for the main image associated with the playlist. The only problem I have is that I don't know how to do so. Spotify would have to access the users photos to achieve this but, I think it is doable.

  • Newbie
  • I would like to add custom artwork in for the main image associated with the playlist. The only problem I have is that I don't know how to do so. Spotify would have to access the users photos to achi...
  • Sizzlerauhls
  • Newbie
  • 41518 Views
  • 33 replies
  • 24 likes
  • 41518 Views
  • 33 replies
  • 24 likes

iPhone X won’t connect via WiFi

I just recently made the switch to the iPhone X and have had some connection issues while attempting to connect via WiFi. There isn’t any issues while using my phones data connection, but I’m working overseas and often WiFi connection is a lot more c...

  • Newbie
  • I just recently made the switch to the iPhone X and have had some connection issues while attempting to connect via WiFi. There isn’t any issues while using my phones data connection, but I’m working...
  • 1015 Views
  • 0 replies
  • 2 likes
  • iphone x
    wifi connection
  • 1015 Views
  • 0 replies
  • 2 likes

Spotify won’t play certain songs

So recently on my Spotify I have the unlimited version and certain songs just won’t play anymore at first they start playing and then they’ll just stop and when I go back to restart the song or try to click on it it won’t play at all I don’t know how...

  • Newbie
  • So recently on my Spotify I have the unlimited version and certain songs just won’t play anymore at first they start playing and then they’ll just stop and when I go back to restart the song or try t...
  • 577 Views
  • 0 replies
  • 0 likes
  • 577 Views
  • 0 replies
  • 0 likes

Spotify album shuffle problem

Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time

  • Newbie
  • Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

local files to iPhone- taylor swift

I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in the car. However when I see the playlist on my phone ...

  • Casual Listener
  • I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in th...
  • vanessasw
  • Newbie
  • 1277 Views
  • 1 replies
  • 0 likes
  • 1277 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iOS kills wifi network

I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.

  • Regular
  • I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.
  • MrHoppe
  • Casual Listener
  • 6983 Views
  • 20 replies
  • 0 likes
  • internet
    iOS
    iphone
    wifi
  • 6983 Views
  • 20 replies
  • 0 likes

Question about storing songs

Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song in my library and add it to a playlist, it takes double space in my phone. Is there a way to have a song in a playlist and in the li...

  • Newbie
  • Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song  in my library and add it to a playlist, it takes double space in my phone. ...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Music stops after a couple of seconds

I'm in pain.I have an iPhone 6. iOs 11.0.3 App version 8.4.26.793 Music stops after a couple of seconds and it seems is randomly. It happens with the streamed music (mostly), but also with the downloaded ones. I've tried:- Restarting the phone- Closi...

  • Newbie
  • I'm in pain. I have an iPhone 6. iOs 11.0.3  App version 8.4.26.793   Music stops after a couple of seconds and it seems is randomly. It happens with the streamed music (mostly), but al...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Waze bar in Spotify

I see there are a thread on this issue already, but I have followed those instructions and the problem persists. I have even deleted the Waze app from my phone but it is still showing upon launch of Spotify when connected to a car by Bluetooth. I was...

  • Casual Listener
  • I see there are a thread on this issue already, but I have followed those instructions and the problem persists. I have even deleted the Waze app from my phone but it is still showing upon launch of ...
  • Bethany_Dawn
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Extremely Slow Downloads

I’m suffering from extremely slow downloads. I’ve tried all recommended solutions and I’m certain it’s not my connection. - removed devices- logged out- uninstalled and reinstalled Spotify I’m running the latest update of iOS 11. Can anyone help? Tha...

  • Casual Listener
  • I’m suffering from extremely slow downloads.  I’ve tried all recommended solutions and I’m certain it’s not my connection.   - removed devices - logged out - uninstalled and reinstalled...
  • djpaddyo
  • Casual Listener
  • 2111 Views
  • 3 replies
  • 0 likes
  • 2111 Views
  • 3 replies
  • 0 likes

How do I keep Spotify from timing out?

I'm playing Spotify Premium on an old Android cell phone. I turned off the lock screen features and keep it plugged in, which, it seems, should be sufficient to keep the phone from cutting off the Spotify player. However, after 80-90 minutes the play...

  • Casual Listener
  • I'm playing Spotify Premium on an old Android cell phone.  I turned off the lock screen features and keep it plugged in, which, it seems, should be sufficient to keep the phone from cutting off ...
  • 2569 Views
  • 0 replies
  • 2 likes
  • 2569 Views
  • 0 replies
  • 2 likes

Timing out- Does spotify premium time out after a certain time with no interaction?

I have been using the free version, but it times out after a certain period of time if I don't interact with the player. Does this happen with premium?

  • Visitor
  • I have been using the free version, but it times out after a certain period of time if I don't interact with the player.   Does this happen with premium?
  • wiseguy910
  • Casual Listener
  • 2998 Views
  • 2 replies
  • 0 likes
  • 2998 Views
  • 2 replies
  • 0 likes

Spotify Down ??

Ok so I need help. First thing I used my dads credit card to get the premium which I got on October 13th,meaning every 13 I have to pay I’m ok with that. it was working and the. It was was like it doesn’t have the payment that it needs and I asked my...

  • Newbie
  • Ok so I need help. First thing I used my dads credit card to get the premium which I got on October 13th,meaning every 13 I have to pay I’m ok with that. it was working and the. It was was like it do...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Premium User -- Offline Downloaded Songs Disappear When Disconnected from WiFi

I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user. A few times over the past year, I've noticed all of the songs in my Spotify library have vanished from my device, and need to e...

  • Newbie
  • I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user.   A few times over the past year, I've noticed all of the songs in my...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Songs won’t add to a playlist on my iPad, they will add to playlist on my iPhone

I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem. I have noticed other posts regarding the same issue, I have logged out and back in to Spotify, switched off night shift on the iPad, it...

  • Newbie
  • I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem.  I have noticed other posts regarding the same issue, I have logged out and bac...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Manito abajo a una canción

Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias

  • Casual Listener
  • Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Spotify wont play again after calls / voice messeges iOS 11.2

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message.The music continues to advance but it is not heard on the cell phone.I have to close the application and reopen it so that it can be heard a...

  • Casual Listener
  • My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message. The music continues to advance but it is not heard on the cell phone. I have to close ...
  • Dward_o
  • Casual Listener
  • 527 Views
  • 4 replies
  • 1 likes
  • 527 Views
  • 4 replies
  • 1 likes

No Volume control with iPhone X, chromecast, iOS11

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d) It was available with iOS 11 & iPhone 7 Plus.

  • Regular
  • Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d)   It was available with iOS 11 & iPhone 7 Plus. 
  • Nox79
  • Regular
  • 2229 Views
  • 4 replies
  • 1 likes
  • 2229 Views
  • 4 replies
  • 1 likes

Ads never play

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotify does the “the next 30 minutes are ad-free thanks ...

  • Newbie
  • I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotif...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Spotify Connect on Ipod Touch 3G (IOS 5.1.1)

Hi everyone!Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version of Spotify on my Ipod Touch 3G (IOS 5.1.1). I was disa...

  • Newbie
  • Hi everyone! Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version o...
  • Dekx13
  • Newbie
  • 3366 Views
  • 1 replies
  • 0 likes
  • 3366 Views
  • 1 replies
  • 0 likes