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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52502 Views
  • 16 replies
  • 36 likes
  • 52502 Views
  • 16 replies
  • 36 likes

Spotify functioning as if I’m not playing anything and won’t let me see now playing

I have Spotify premium for student and my spotify app hasn't been showing the green highlight it does usually for the current song playing and the now playing tab and drag up menu is not showing and all it says in my control center while it's playing...

  • Newbie
  • I have Spotify premium for student and my spotify app hasn't been showing the green highlight it does usually for the current song playing and the now playing tab and drag up menu is not showing and ...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPod Touch randomly stops playing

I'm posting here because I figure an iPod Touch is close to an iPhone. I select a radio station and start playing it. Then at random intervals, it just stops playing. I haven't touched it since it started playing. Like it has timed out or something. ...

  • Casual Listener
  • I'm posting here because I figure an iPod Touch is close to an iPhone. I select a radio station and start playing it. Then at random intervals, it just stops playing. I haven't touched it since it st...
  • 1236029480
  • Casual Listener
  • 3219 Views
  • 3 replies
  • 0 likes
  • 3219 Views
  • 3 replies
  • 0 likes

Solved!! iOS 10 - BMW Connected Drive - loosing connection

hi, since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on the iPhone changes from the "Spotify - BMW - Security Screen"...

  • Music Fan
  • hi,   since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on t...
  • Paxman
  • Newbie
  • 42062 Views
  • 16 replies
  • 0 likes
  • 42062 Views
  • 16 replies
  • 0 likes

Solved!! Spodify crashes my iphone 6 using 11.0.3

I down loaded Spodify 2 weeks ago and everything was fine. On 10/16/17, I updated my iphone 6 to OS11.0.3. Since the update, everytime I use Spodify, my entire phone crashes within the first 30 minutes of Spodify use. This has happened 4 times so far...

  • Casual Listener
  • I down loaded Spodify 2 weeks ago and everything was fine.  On 10/16/17, I updated my iphone 6 to OS11.0.3.  Since the update, everytime I use Spodify, my entire phone crashes within the fi...
  • giftguys
  • Casual Listener
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Solved!! New UI adapted to iOS 11

Hey folks!Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below?All the best.

  • Composer
  • Hey folks! Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below? All the best.
  • Luke
  • Spotify Star
  • 1285 Views
  • 3 replies
  • 0 likes
  • bold
    iOS11
    label
    redesign
    style
  • 1285 Views
  • 3 replies
  • 0 likes

Solved!! i don't receive push notifications

Iphone 7IOS 10.3.1Spotifiy 8.4.0.623I turned the notifications on, but i dont receive any messages. Greetings!

  • Visitor
  • Iphone 7 IOS 10.3.1 Spotifiy 8.4.0.623 I turned the notifications on, but i dont receive any messages.    Greetings! 
  • KiksmedOst
  • Newbie
  • 1102 Views
  • 2 replies
  • 0 likes
  • 1102 Views
  • 2 replies
  • 0 likes

Start tab is missing on ipad

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bottom on the left side

  • Casual Listener
  • Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bott...
  • whoknowsmikel
  • Casual Listener
  • 496 Views
  • 2 replies
  • 1 likes
  • 496 Views
  • 2 replies
  • 1 likes

AirPods

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

  • Regular
  • Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?
  • Djordjie
  • Newbie
  • 18476 Views
  • 15 replies
  • 0 likes
  • 18476 Views
  • 15 replies
  • 0 likes

iPhone X - potential bug report

Hey all - not sure if this is the right place for bugs but here we go - if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to record the audio for the Animoji, but then when you resume, there is ...

  • Casual Listener
  • Hey all - not sure if this is the right place for bugs but here we go -    if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to rec...
  • NobNob
  • Music Fan
  • 1376 Views
  • 8 replies
  • 10 likes
  • 1376 Views
  • 8 replies
  • 10 likes

Family premium

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say still account 'free' and not premium...

  • Newbie
  • Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say stil...
  • Fishtaco
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

  • Newbie
  • Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...
  • Fishtaco
  • Community Legend
  • 1443 Views
  • 1 replies
  • 0 likes
  • 1443 Views
  • 1 replies
  • 0 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

  • Regular
  • (iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...
  • 185 Views
  • 0 replies
  • 1 likes
  • 185 Views
  • 0 replies
  • 1 likes

Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

  • Newbie
  • Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...
  • rickcoenen
  • Casual Listener
  • 1704 Views
  • 4 replies
  • 0 likes
  • 1704 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Carplay - Can't view 'Now Playing'

Hi, I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point). One thing that really annoys me about the Carplay Spotify app specifically is that if...

  • Casual Listener
  • Hi,   I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point).   One thing t...
  • ualla
  • Casual Listener
  • 10906 Views
  • 6 replies
  • 2 likes
  • 10906 Views
  • 6 replies
  • 2 likes

kein Ton

Hi ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte. Und zwar verschwindet der Ton komplett, wenn ich mir beispielsweise eine Sprahnachricht bei WhatsApp anhöre oder ein Telefo...

  • Newbie
  • Hi   ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte.  Und zwar verschwindet der Ton komplett, wenn ich mir bei...
  • 848 Views
  • 0 replies
  • 0 likes
  • 848 Views
  • 0 replies
  • 0 likes

Error whenever trying to use app

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, and even logged in and out of my wifi.Nothing has wor...

  • Newbie
  • Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, an...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 5s

Hey there, since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should. May you plz check this? KRThorsten

  • Regular
  • Hey there,   since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should.&nb...
  • fedscott
  • Casual Listener
  • 641 Views
  • 2 replies
  • 2 likes
  • iDrive BMW iOS
  • 641 Views
  • 2 replies
  • 2 likes

Offline synchronisiert nicht bzw Downloads sind nach 1-2 tagen wieder weg

Ich nutze Spotify jetzt schon sehr langeBin eigentlich auch immer zufrieden gewesen .Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bis 2 Tagen wieder weg und ich muss Alles neu auf meine S...

  • Newbie
  • Ich nutze Spotify jetzt schon sehr lange Bin eigentlich auch immer zufrieden gewesen . Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bi...
  • mibra
  • Newbie
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Reverse sort order of playlist?

Spotify does the Exact opposite of what I want on my iPhone. On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom without me being able to reverse the sort order. I REALLY want to ...

  • Newbie
  • Spotify does the Exact opposite of what I want on my iPhone.   On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom with...
  • roberthendrikse
  • Newbie
  • 6199 Views
  • 10 replies
  • 40 likes
  • 6199 Views
  • 10 replies
  • 40 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

  • Regular
  • (iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...
  • 746 Views
  • 0 replies
  • 0 likes
  • doesn't play
    first song issues
    Help
    Issues
    songs won't play
    sudden stopping
  • 746 Views
  • 0 replies
  • 0 likes