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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76030 Views
  • 16 replies
  • 37 likes
  • 76030 Views
  • 16 replies
  • 37 likes

spotify italia

Non riesco ad aprire www.spotify.com/riscatto

  • Newbie
  • Non riesco ad aprire www.spotify.com/riscatto
  • sc862
  • Newbie
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

iPhone App keeps switching Playlist Filter

Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if it's set to downloads only (which is how I set mine). It's g...

  • Music Fan
  • Hi,   I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if ...
  • DanielBK
  • Music Fan
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Shuffle Play

I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment on doing on here - Spotify should have fixed that a...

  • Casual Listener
  • I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment ...
  • 328 Views
  • 0 replies
  • 1 likes
  • 328 Views
  • 0 replies
  • 1 likes

BMW Connected Drive iPhone 6 reconnect issues

The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when I open Spotify again. Some or all Spotify buttons ...

  • Casual Listener
  • The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when...
  • nrjs_s
  • Casual Listener
  • 4666 Views
  • 16 replies
  • 0 likes
  • 4666 Views
  • 16 replies
  • 0 likes

Bottom menu bar missing

Hi everyone, I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go back to the very left until it shows me the menu bar on the lef...

  • Newbie
  • Hi everyone,   I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go bac...
  • Kelsea57
  • Newbie
  • 3891 Views
  • 4 replies
  • 1 likes
  • 3891 Views
  • 4 replies
  • 1 likes

iPhone X screen

My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?

  • Newbie
  • My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

spotify pauses on its own

Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music without it being interrupted.

  • Newbie
  • Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music ...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't stay logged in

Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?

  • Casual Listener
  • Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?
  • pvincent
  • Newbie
  • 15613 Views
  • 7 replies
  • 0 likes
  • 15613 Views
  • 7 replies
  • 0 likes

Me salta la canción

Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en al computadora solo en el cel, se puede resolver?

  • Newbie
  • Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en...
  • 1267 Views
  • 0 replies
  • 5 likes
  • 1267 Views
  • 0 replies
  • 5 likes

Can't even listen to any music with Shuffle Play

Dear Spotify, I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available.However, even when I tap on shuffle play, it pop out "You've discovered premier feature". Spotify seem useless to me without premier, not ...

  • Newbie
  • Dear Spotify,   I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available. However, even when I tap on shuffle play, it pop out "You've discovered prem...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Solved!! Bugs on iOS 11.2 beta 2

I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application or activity, on resume it is muted. I had to force close and...

  • Casual Listener
  • I know the OS is still on beta but these might still occur on the final release.   First bug I encountered is that when music is playing on Spotify and then gets paused by another application ...
  • nicolemartel486
  • Casual Listener
  • 1367 Views
  • 8 replies
  • 2 likes
  • 1367 Views
  • 8 replies
  • 2 likes

Premium on my iPhone 7 Plus

 hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?

  • Newbie
  •  hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?
  • BHMusic
  • Casual Listener
  • 2021 Views
  • 2 replies
  • 0 likes
  • 2021 Views
  • 2 replies
  • 0 likes

iphone x screen

For when the compatibility with the iphone x screen?

  • Newbie
  • For when the compatibility with the iphone x screen?
  • user-removed
  • Not applicable
  • 1624 Views
  • 3 replies
  • 3 likes
  • 1624 Views
  • 3 replies
  • 3 likes

App menu disappears after search

Hello,I am using an iPhone 7 with iOS 11.1. it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I can see the search results but the app menu at the bottom o...

  • Casual Listener
  • Hello, I am using an iPhone 7 with iOS 11.1.  it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I...
  • fademar
  • Casual Listener
  • 945 Views
  • 2 replies
  • 2 likes
  • Bug iOS
    Menu iOS iPhone app
  • 945 Views
  • 2 replies
  • 2 likes

Erase current Queue from my IPhone

I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....

  • Casual Listener
  • I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....
  • Bethany_Dawn
  • Community Legend
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Checking full listening history on iOS

Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my recent and all time top artist and track. Then I f...

  • Casual Listener
  • Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my...
  • Bethany_Dawn
  • Community Legend
  • 1155 Views
  • 4 replies
  • 0 likes
  • 1155 Views
  • 4 replies
  • 0 likes

Spotify not under "subscriptions" in iPhone settings

I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!

  • Casual Listener
  • I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!
  • Bethany_Dawn
  • Community Legend
  • 990 Views
  • 3 replies
  • 0 likes
  • 990 Views
  • 3 replies
  • 0 likes

Only 1st 5 or 10 seconds of songs are playing

I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help

  • Newbie
  • I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Offline need help iPhone 7

I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line.

  • Newbie
  • I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line. 
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

In the middle of a song then it switches to a new song by itself

I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.

  • Newbie
  • I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes