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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76396 Views
  • 16 replies
  • 37 likes
  • 76396 Views
  • 16 replies
  • 37 likes

Spotify not under "subscriptions" in iPhone settings

I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!

  • Casual Listener
  • I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!
  • Bethany_Dawn
  • Community Legend
  • 990 Views
  • 3 replies
  • 0 likes
  • 990 Views
  • 3 replies
  • 0 likes

Only 1st 5 or 10 seconds of songs are playing

I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help

  • Newbie
  • I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Offline need help iPhone 7

I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line.

  • Newbie
  • I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line. 
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

In the middle of a song then it switches to a new song by itself

I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.

  • Newbie
  • I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Local files not appearing on iPhone?

I added them onto my laptop and get them to play there. I put them in a playlist, saved it offline there, then on my phone app I went to the playlists section and it appears there, but there are no songs so therefore no button to save it offline. Hel...

  • Casual Listener
  • I added them onto my laptop and get them to play there. I put them in a playlist, saved it offline there, then on my phone app I went to the playlists section and it appears there, but there are no s...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Now Playing

The Now playing bar does not work when playing certain playlists. First picture (Beautiful Girls is playing, but no bar) Second picture (play bar showing) Can anyone help? Thanks.

  • Newbie
  • The Now playing bar does not work when playing certain playlists.    First picture (Beautiful Girls is playing, but no bar)   Second picture (play bar showing)    Can a...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Local Files playlists working on computer but won't sync on Iphone

Hello, My name is Sean. I recently added songs onto my local files because spotify doesn't provide some old albums from Chance The Rapper. So I downloaded Acid Rap onto local files a week ago and it works fine. I did the same process for Childish Gam...

  • Newbie
  • Hello,   My name is Sean. I recently added songs onto my local files because spotify doesn't provide some old albums from Chance The Rapper. So I downloaded Acid Rap onto local files a week ag...
  • JKL01
  • Casual Listener
  • 621 Views
  • 2 replies
  • 0 likes
  • 621 Views
  • 2 replies
  • 0 likes

BMW connected drive, iphone

Since the latest update my ipohone 7 has done today the app no longer works with my BMW connected drive. The car knows the phone is plugged in and there is appa available but wont show spoify. Is this going to be a reoccuring thing everytime theres a...

  • Newbie
  • Since the latest update my ipohone 7 has done today the app no longer works with my BMW connected drive. The car knows the phone is plugged in and there is appa available but wont show spoify. Is thi...
  • 453 Views
  • 0 replies
  • 0 likes
  • 453 Views
  • 0 replies
  • 0 likes

Weird behavior of shuffle on iPhone

First of all, if I just hit the big shuffle button, it doesn't shuffle ever. It picks a random song and then starts playing in order. Second, if I go to the play queue, the weirdest thing happens. I hit the crossed arrows to indicate I want to shuffl...

  • Music Fan
  • First of all, if I just hit the big shuffle button, it doesn't shuffle ever. It picks a random song and then starts playing in order.   Second, if I go to the play queue, the weirdest thing ha...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music keeps pausing for no reason

My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.

  • Newbie
  • My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.
  • Jack
  • Roadie
  • 1673 Views
  • 1 replies
  • 0 likes
  • 1673 Views
  • 1 replies
  • 0 likes

Local files play on my PC, does not show up on mobile, artist greyed out

Just switched to iPhone X, local files not showing up in my playlists on my phone even though it plays on my PC app, although the artist is greyed out. I have the song added to the playlist on my PC spotify app and it does numerically show that there...

  • Casual Listener
  • Just switched to iPhone X, local files not showing up in my playlists on my phone even though it plays on my PC app, although the artist is greyed out. I have the song added to the playlist on my PC ...
  • ACAx1985
  • Roadie
  • 611 Views
  • 1 replies
  • 1 likes
  • 611 Views
  • 1 replies
  • 1 likes

Why don't some local files "match" to the Spotify equivalent? (Brand New - Science Fiction)

I have the official MP3s for Brand New - Science Fiction (2017). Spotify has this album here: https://open.spotify.com/album/0CuR6Mppen7l6GRFwzNJbl Since I can only save 3333 Spotify songs offline, I have been importing (as "Local Files") all of the ...

  • Roadie
  • I have the official MP3s for Brand New - Science Fiction (2017).   Spotify has this album here:   https://open.spotify.com/album/0CuR6Mppen7l6GRFwzNJbl   Since I can only save 333...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Error al mostrar canción de playlist

Holatengo un problema con mi Spotify, al reproducir un playlist (al menos con 4listas que tengo está pasando esto) la app debería mostrarme en la parte inferior la canción que está tocando pero no lo está haciendo, al bloquear el teléfono no aparece ...

  • Newbie
  • Hola tengo un problema con mi Spotify, al reproducir un playlist (al menos con 4listas que tengo está pasando esto) la app debería mostrarme en la parte inferior la canción que está tocando pero no ...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audio stops but the app doesn’t t stop

The audio randomly stops but the when I look in the app apparently it’s still playing! To fix the issues I have close the app and restart it to get it to work. It’s stops on Monday retry mich every second track I play

  • Newbie
  • The audio randomly stops but the when I look in the app apparently it’s still playing! To fix the issues I have close the app and restart it to get it to work. It’s stops on Monday retry mich every s...
  • Jack
  • Roadie
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Code Images

So i had the brilliant idea of making my friend a mixtape for her birthday and presenting it in a physical CD case, with a playlist cover on the front and the spotify code image on the back of the case. I have already designed and set a cover for the...

  • Newbie
  • So i had the brilliant idea of making my friend a mixtape for her birthday and presenting it in a physical CD case, with a playlist cover on the front and the spotify code image on the back of the ca...
  • Jack
  • Roadie
  • 4527 Views
  • 1 replies
  • 0 likes
  • 4527 Views
  • 1 replies
  • 0 likes

Running playlist generates same songs every time

Hi, recently I stated using the Running feature. I run at the same pace every time (160 bpm) and when I choose "Recommended for you" playlist it always (and I mean always) starts playing a set of about 7-10 same songs (in the same order actually) aft...

  • Regular
  • Hi, recently I stated using the Running feature. I run at the same pace every time (160 bpm) and when I choose "Recommended for you" playlist it always (and I mean always) starts playing a set of abo...
  • yonar
  • Newbie
  • 1808 Views
  • 7 replies
  • 2 likes
  • bug
  • 1808 Views
  • 7 replies
  • 2 likes

Solved!! How can I add custom artwork to my playlists?

I would like to add custom artwork in for the main image associated with the playlist. The only problem I have is that I don't know how to do so. Spotify would have to access the users photos to achieve this but, I think it is doable.

  • Newbie
  • I would like to add custom artwork in for the main image associated with the playlist. The only problem I have is that I don't know how to do so. Spotify would have to access the users photos to achi...
  • Sizzlerauhls
  • Newbie
  • 41933 Views
  • 33 replies
  • 24 likes
  • 41933 Views
  • 33 replies
  • 24 likes

iPhone X won’t connect via WiFi

I just recently made the switch to the iPhone X and have had some connection issues while attempting to connect via WiFi. There isn’t any issues while using my phones data connection, but I’m working overseas and often WiFi connection is a lot more c...

  • Newbie
  • I just recently made the switch to the iPhone X and have had some connection issues while attempting to connect via WiFi. There isn’t any issues while using my phones data connection, but I’m working...
  • 1053 Views
  • 0 replies
  • 2 likes
  • iphone x
    wifi connection
  • 1053 Views
  • 0 replies
  • 2 likes

Spotify won’t play certain songs

So recently on my Spotify I have the unlimited version and certain songs just won’t play anymore at first they start playing and then they’ll just stop and when I go back to restart the song or try to click on it it won’t play at all I don’t know how...

  • Newbie
  • So recently on my Spotify I have the unlimited version and certain songs just won’t play anymore at first they start playing and then they’ll just stop and when I go back to restart the song or try t...
  • 601 Views
  • 0 replies
  • 0 likes
  • 601 Views
  • 0 replies
  • 0 likes

Spotify album shuffle problem

Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time

  • Newbie
  • Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes