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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70925 Views
  • 16 replies
  • 37 likes
  • 70925 Views
  • 16 replies
  • 37 likes

Premium User -- Offline Downloaded Songs Disappear When Disconnected from WiFi

I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user. A few times over the past year, I've noticed all of the songs in my Spotify library have vanished from my device, and need to e...

  • Newbie
  • I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user.   A few times over the past year, I've noticed all of the songs in my...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Songs won’t add to a playlist on my iPad, they will add to playlist on my iPhone

I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem. I have noticed other posts regarding the same issue, I have logged out and back in to Spotify, switched off night shift on the iPad, it...

  • Newbie
  • I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem.  I have noticed other posts regarding the same issue, I have logged out and bac...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Manito abajo a una canción

Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias

  • Casual Listener
  • Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Spotify wont play again after calls / voice messeges iOS 11.2

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message.The music continues to advance but it is not heard on the cell phone.I have to close the application and reopen it so that it can be heard a...

  • Casual Listener
  • My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message. The music continues to advance but it is not heard on the cell phone. I have to close ...
  • Dward_o
  • Casual Listener
  • 541 Views
  • 4 replies
  • 1 likes
  • 541 Views
  • 4 replies
  • 1 likes

No Volume control with iPhone X, chromecast, iOS11

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d) It was available with iOS 11 & iPhone 7 Plus.

  • Regular
  • Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d)   It was available with iOS 11 & iPhone 7 Plus. 
  • Nox79
  • Regular
  • 2250 Views
  • 4 replies
  • 1 likes
  • 2250 Views
  • 4 replies
  • 1 likes

Ads never play

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotify does the “the next 30 minutes are ad-free thanks ...

  • Newbie
  • I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotif...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Spotify Connect on Ipod Touch 3G (IOS 5.1.1)

Hi everyone!Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version of Spotify on my Ipod Touch 3G (IOS 5.1.1). I was disa...

  • Newbie
  • Hi everyone! Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version o...
  • Dekx13
  • Newbie
  • 3375 Views
  • 1 replies
  • 0 likes
  • 3375 Views
  • 1 replies
  • 0 likes

issue downloading spotify on 4th gen ipod touch

Hi there, I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. when i try to download the app i receive an error telling me ...

  • Newbie
  • Hi there,  I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. wh...
  • 1236029480
  • Casual Listener
  • 45252 Views
  • 10 replies
  • 1 likes
  • 45252 Views
  • 10 replies
  • 1 likes

This music it’s grey and it does not play?

This music called “Dona Maria” turned grey and it does not play.the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it does not play.i am connected, so it is not connection i...

  • Casual Listener
  • This music called “Dona Maria” turned grey and it does not play. the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it do...
  • Gabiirosa
  • Casual Listener
  • 901 Views
  • 4 replies
  • 0 likes
  • 901 Views
  • 4 replies
  • 0 likes

Menu Bar

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s Does anyone know how I get it back as it seriously impairs the functionality of the App

  • Casual Listener
  • I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s   Does anyone know how I get it back as it serious...
  • Scotteboy
  • Casual Listener
  • 496 Views
  • 2 replies
  • 0 likes
  • 496 Views
  • 2 replies
  • 0 likes

Carplay, IOS 11.1.1 Issue

Recently updated my phone to IOS 11.1.1. Spotify used to work just fine, now it does not.It only produces sound, does not show display. Display is black I have a 2016 Chevy Malibu Hybrid Please help! I do not use the radio I only use Spotify and now ...

  • Newbie
  • Recently updated my phone to IOS 11.1.1.  Spotify used to work just fine, now it does not. It only produces sound, does not show display. Display is black  I have a 2016 Chevy Malibu Hyb...
  • Steveg0907
  • Newbie
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Help me

I need help I have A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify Go to free mode. can some one help me... plz contact me at boxingchamp2020@hotmail.com

  • Newbie
  •   I need help I have  A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify   Go to free mode. can some one help me... plz contact me at boxingchamp2...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

After iOS 11, earphones activate Apple Music and don’t work on Spotify

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine on spotify. Also, on Apple Music I can skip, play an...

  • Casual Listener
  • Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine o...
  • eSzeL
  • Newbie
  • 30500 Views
  • 32 replies
  • 18 likes
  • 30500 Views
  • 32 replies
  • 18 likes

Menu Bar Disappearing After Closing Waze Banner

Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational menu bar disappears and the only way to regain it ...

  • Newbie
  • Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational...
  • 459 Views
  • 0 replies
  • 1 likes
  • 459 Views
  • 0 replies
  • 1 likes

Offline

Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva

  • Casual Listener
  • Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Skoda / VW via Bluetooth: no Playlists available

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

  • Regular
  • Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.
  • larsLykke
  • Newbie
  • 1608 Views
  • 1 replies
  • 0 likes
  • 1608 Views
  • 1 replies
  • 0 likes

Possible percent encoding bug [MacOS, iOS]

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app. Possibly related to this issue, You cannot open Podcasts with a '%' in the title. Trying to open the podcast '99% Invisible' results ...

  • Newbie
  • Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app.   Possibly related to this issue, You cannot open Podcasts with a '%' in th...
  • pattern23
  • Newbie
  • 332 Views
  • 1 replies
  • 1 likes
  • 332 Views
  • 1 replies
  • 1 likes

Can´t hear music after talking with Siri

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen again to the music... but, I can't hear anything. M...

  • Newbie
  • Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen ...
  • Mcjensen43
  • Casual Listener
  • 852 Views
  • 2 replies
  • 0 likes
  • 852 Views
  • 2 replies
  • 0 likes

how to use spotify premium with out app on iphone 4

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore PLEASE HELP

  • Newbie
  • i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore  PLEASE HELP  
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes