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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81154 Views
  • 19 replies
  • 37 likes
  • 81154 Views
  • 19 replies
  • 37 likes

Bottom menu bar missing

Hi everyone, I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go back to the very left until it shows me the menu bar on the lef...

  • Newbie
  • Hi everyone,   I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go bac...
  • Kelsea57
  • Newbie
  • 3908 Views
  • 4 replies
  • 1 likes
  • 3908 Views
  • 4 replies
  • 1 likes

iPhone X screen

My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?

  • Newbie
  • My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes

spotify pauses on its own

Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music without it being interrupted.

  • Newbie
  • Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music ...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't stay logged in

Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?

  • Casual Listener
  • Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?
  • pvincent
  • Newbie
  • 16064 Views
  • 7 replies
  • 0 likes
  • 16064 Views
  • 7 replies
  • 0 likes

Me salta la canción

Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en al computadora solo en el cel, se puede resolver?

  • Newbie
  • Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en...
  • 1274 Views
  • 0 replies
  • 5 likes
  • 1274 Views
  • 0 replies
  • 5 likes

Can't even listen to any music with Shuffle Play

Dear Spotify, I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available.However, even when I tap on shuffle play, it pop out "You've discovered premier feature". Spotify seem useless to me without premier, not ...

  • Newbie
  • Dear Spotify,   I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available. However, even when I tap on shuffle play, it pop out "You've discovered prem...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Bugs on iOS 11.2 beta 2

I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application or activity, on resume it is muted. I had to force close and...

  • Casual Listener
  • I know the OS is still on beta but these might still occur on the final release.   First bug I encountered is that when music is playing on Spotify and then gets paused by another application ...
  • nicolemartel486
  • Casual Listener
  • 1399 Views
  • 8 replies
  • 2 likes
  • 1399 Views
  • 8 replies
  • 2 likes

Premium on my iPhone 7 Plus

 hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?

  • Newbie
  •  hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?
  • BHMusic
  • Casual Listener
  • 2028 Views
  • 2 replies
  • 0 likes
  • 2028 Views
  • 2 replies
  • 0 likes

iphone x screen

For when the compatibility with the iphone x screen?

  • Newbie
  • For when the compatibility with the iphone x screen?
  • user-removed
  • Not applicable
  • 1634 Views
  • 3 replies
  • 3 likes
  • 1634 Views
  • 3 replies
  • 3 likes

App menu disappears after search

Hello,I am using an iPhone 7 with iOS 11.1. it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I can see the search results but the app menu at the bottom o...

  • Casual Listener
  • Hello, I am using an iPhone 7 with iOS 11.1.  it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I...
  • fademar
  • Casual Listener
  • 957 Views
  • 2 replies
  • 2 likes
  • Bug iOS
    Menu iOS iPhone app
  • 957 Views
  • 2 replies
  • 2 likes

Erase current Queue from my IPhone

I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....

  • Casual Listener
  • I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....
  • Bethany_Dawn
  • Community Legend
  • 459 Views
  • 3 replies
  • 0 likes
  • 459 Views
  • 3 replies
  • 0 likes

Checking full listening history on iOS

Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my recent and all time top artist and track. Then I f...

  • Casual Listener
  • Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my...
  • Bethany_Dawn
  • Community Legend
  • 1169 Views
  • 4 replies
  • 0 likes
  • 1169 Views
  • 4 replies
  • 0 likes

Spotify not under "subscriptions" in iPhone settings

I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!

  • Casual Listener
  • I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!
  • Bethany_Dawn
  • Community Legend
  • 1008 Views
  • 3 replies
  • 0 likes
  • 1008 Views
  • 3 replies
  • 0 likes

Only 1st 5 or 10 seconds of songs are playing

I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help

  • Newbie
  • I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Offline need help iPhone 7

I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line.

  • Newbie
  • I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line. 
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

In the middle of a song then it switches to a new song by itself

I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.

  • Newbie
  • I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Local files not appearing on iPhone?

I added them onto my laptop and get them to play there. I put them in a playlist, saved it offline there, then on my phone app I went to the playlists section and it appears there, but there are no songs so therefore no button to save it offline. Hel...

  • Casual Listener
  • I added them onto my laptop and get them to play there. I put them in a playlist, saved it offline there, then on my phone app I went to the playlists section and it appears there, but there are no s...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Now Playing

The Now playing bar does not work when playing certain playlists. First picture (Beautiful Girls is playing, but no bar) Second picture (play bar showing) Can anyone help? Thanks.

  • Newbie
  • The Now playing bar does not work when playing certain playlists.    First picture (Beautiful Girls is playing, but no bar)   Second picture (play bar showing)    Can a...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Local Files playlists working on computer but won't sync on Iphone

Hello, My name is Sean. I recently added songs onto my local files because spotify doesn't provide some old albums from Chance The Rapper. So I downloaded Acid Rap onto local files a week ago and it works fine. I did the same process for Childish Gam...

  • Newbie
  • Hello,   My name is Sean. I recently added songs onto my local files because spotify doesn't provide some old albums from Chance The Rapper. So I downloaded Acid Rap onto local files a week ag...
  • JKL01
  • Casual Listener
  • 625 Views
  • 2 replies
  • 0 likes
  • 625 Views
  • 2 replies
  • 0 likes

BMW connected drive, iphone

Since the latest update my ipohone 7 has done today the app no longer works with my BMW connected drive. The car knows the phone is plugged in and there is appa available but wont show spoify. Is this going to be a reoccuring thing everytime theres a...

  • Newbie
  • Since the latest update my ipohone 7 has done today the app no longer works with my BMW connected drive. The car knows the phone is plugged in and there is appa available but wont show spoify. Is thi...
  • 460 Views
  • 0 replies
  • 0 likes
  • 460 Views
  • 0 replies
  • 0 likes