Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63029 Views
16 replies
37 likes

63029 Views
16 replies
37 likes

Subscribe to a specific artist on my Iphone

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a few hours the first time I did it.

Viktor13
Newbie
I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a fe...
2017-10-18 8:10:12 PM
180 Views
0 replies
0 likes

180 Views
0 replies
0 likes

Solved!! Always stuck at 0:07s?

I don't know why, I got iPad and iPad Mini and iPhone. All of the devices are the same. Just playing 7s or 8s or 9s, then keeps stuck playing, sometime it may takes a few seconds then keep playing, but the most of times it just stuck there and doing ...

Killsting
Gig Goer
I don't know why, I got iPad and iPad Mini and iPhone. All of the devices are the same. Just playing 7s or 8s or 9s, then keeps stuck playing, sometime it may takes a few second...
2014-04-14 3:48:25 AM
2017-10-18 7:42:11 PM
Killsting
Gig Goer
534 Views
4 replies
0 likes

534 Views
4 replies
0 likes

Purchased Spotify but it still says I have a Free account

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account?

lbrekke2
Newbie
I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account?
2017-10-18 5:47:37 PM
2017-10-18 5:53:46 PM
Bethany_Dawn
Community Legend
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Post iOS 11 update, while using headphones iPhone toggles from Spotify app to the music app

iPhone model: SEiOS: 11.0.3Spotify version: 8.4.22.515 I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tried using different headphones to no avail either. Any help much ...

vaibhavlar
Newbie
iPhone model: SE iOS: 11.0.3 Spotify version: 8.4.22.515 I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tri...
2017-10-18 5:21:23 PM
325 Views
0 replies
2 likes

325 Views
0 replies
2 likes

cant play my spotify on my car radio-

I got a new iphonr 7 and now i cant play my spotify on my radio

jesseru56
Newbie
I got a new iphonr 7 and now i cant play my spotify on my radio
2017-10-17 10:59:42 PM
2017-10-18 11:20:06 AM
Elena85
Casual Listener
274 Views
1 replies
2 likes

274 Views
1 replies
2 likes

Offline all the time

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is fine on the iPad and PC. I have tried reinstalling...

Fraggs
Newbie
So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is...
2017-10-17 11:43:42 PM
2017-10-18 10:12:39 AM
Bethany_Dawn
Community Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Can't access local files on my iPhone

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile device. I've tried resetting both my devices, installi...

Aaron_Torio
Casual Listener
I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile dev...
2017-10-18 3:15:46 AM
2017-10-18 10:07:16 AM
Bethany_Dawn
Community Legend
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Superuser Contribution Can't logon via iOS app

I have a new account I can access via browser (log in and out, play music). However, I can't logon to the iOS app. Keeps telling me I don't have an account. I try using both email and username, neither works. Tried changing password several times, st...

sofarnogood
Newbie
I have a new account I can access via browser (log in and out, play music). However, I can't logon to the iOS app. Keeps telling me I don't have an account. I try using both email a...
2017-10-14 5:08:00 PM
2017-10-18 9:20:07 AM
Jack
Roadie
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Superuser Contribution Do I have to move all my new music to the top ?

Is there any way I can put my new music that I just added into my playlist to show up at the top so I don’t have to scroll down to the bottom of of playlist every time I want to listen to my new music not the old stuff ?

ashleyperry001
Newbie
Is there any way I can put my new music that I just added into my playlist to show up at the top so I don’t have to scroll down to the bottom of of playlist every time I want to listen to my new musi...
2017-10-13 4:23:52 AM
2017-10-18 9:05:12 AM
Jack
Roadie
386 Views
3 replies
0 likes

386 Views
3 replies
0 likes

Audio saturado de las canciones

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte, incluso en Dive de Ed Sheeran se escucha muy saturado, y pica. Conec...

IvanMC87
Newbie
Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte, incluso en ...
2017-10-18 8:00:04 AM
1847 Views
0 replies
1 likes

1847 Views
0 replies
1 likes

Solved!! Songs stop playing after a minute and a half....

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/play again it gets stuck back at the minute and a hal...

Blends16
Casual Listener
Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/pl...
2016-07-18 7:03:44 PM
2017-10-18 2:26:16 AM
Ihave2nouserNam
Casual Listener
16520 Views
10 replies
1 likes

16520 Views
10 replies
1 likes

Auto-Pause when Smartwatch out of range?

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my phone on my desk, I return to find that Spotify has...

acaurora
Casual Listener
I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my ...
2017-10-17 7:24:23 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Superuser Contribution Where are my saved albums. IPhone 6s

Hi. Pretty simple question really. Where are my 'saved albums' stored? They aren't in playlists. They aren't in my library. There is no 'my albums' tab. Please help as I save albums all the time but can never access them. I pay for a family premium m...

girishdj
Newbie
Hi. Pretty simple question really. Where are my 'saved albums' stored? They aren't in playlists. They aren't in my library. There is no 'my albums' tab. Please help as I save albums all...
2017-10-10 12:18:26 AM
2017-10-17 6:06:27 PM
Jack
Roadie
888 Views
1 replies
0 likes

888 Views
1 replies
0 likes

Song is not available

Hey.i have an issue.when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it. PLEASE HELP!

Juncher
Newbie
Hey. i have an issue. when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it. PLEASE HELP!
2017-10-17 4:53:44 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Superuser Contribution Made for you

Afternoon Guys I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations the more you listen! and only has my mixes in it. I realise...

lazytoad2001
Newbie
Afternoon Guys I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations...
2017-10-13 3:07:37 PM
2017-10-17 4:34:10 PM
Jack
Roadie
3840 Views
1 replies
0 likes

3840 Views
1 replies
0 likes

I can’t listen to a certain artist in a phone

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to listen to it, why can’t I listen to it in my other iph...

danperez99
Newbie
I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to lis...
2017-10-15 9:31:45 PM
2017-10-17 4:08:48 PM
CydneyBusler
Casual Listener
884 Views
2 replies
0 likes

884 Views
2 replies
0 likes

How do I see the album I am listening to but the track in the album list

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the album/artist underneath the album cover and this s...

Steverin09
Newbie
The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the...
2017-10-17 4:03:44 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Add to que is not working on IPad version

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and turning shuffle on and off. Once I’ve done this I can ...

Ireland2010
Newbie
Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and tur...
2017-10-17 10:34:05 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Fourth song on the queue is blank

New iPhone 8+ running most recent Spotify app and iOS The fourth song in the queue is always blank for some reason? Picture attached

cmccune
Newbie
New iPhone 8+ running most recent Spotify app and iOS The fourth song in the queue is always blank for some reason? Picture attached
2017-10-17 5:46:48 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

library not showing up iPhone

All of my libraries are not showing up on my iPhone. I can still see it on my laptop it's just my phone. What can I do?

ShadowRiver
Newbie
All of my libraries are not showing up on my iPhone. I can still see it on my laptop it's just my phone. What can I do?
2017-10-17 3:40:48 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

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