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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67973 Views
  • 16 replies
  • 37 likes
  • 67973 Views
  • 16 replies
  • 37 likes

Loosing all my music.

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I’m not doing anything differently but extremely fru...

  • Newbie
  • The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

iOS testFligt code

Hello! Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked into my spamfolder. What can I do now? La semana pasada recibi un mensaje de ...

  • Newbie
  • Hello!      Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked int...
  • 613 Views
  • 0 replies
  • 0 likes
  • 613 Views
  • 0 replies
  • 0 likes

New St. Vincent Won't Play on iOS.

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fine when selected.

  • Newbie
  • I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fi...
  • lenjammin30
  • Regular
  • 573 Views
  • 2 replies
  • 2 likes
  • 573 Views
  • 2 replies
  • 2 likes

melissa horn won't play on my iphone 6s plus

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my apps updated. I've reinstalled spotify a couple of ti...

  • Newbie
  • I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my ap...
  • lenjammin30
  • Regular
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Dance Party playlist no longer mixing correctly.

edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm extra frustrated. One of my favourite discoveries o...

  • Music Fan
  • edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm ...
  • levstef
  • Newbie
  • 1594 Views
  • 3 replies
  • 2 likes
  • Playback issue
  • 1594 Views
  • 3 replies
  • 2 likes

SAVED songs not saving!

I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!

  • Newbie
  • I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Premium subscription not updating

Hello, I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the Premium for Family subscription, but it will not update on m...

  • Newbie
  • Hello,   I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the ...
  • 481 Views
  • 0 replies
  • 0 likes
  • Premium
  • 481 Views
  • 0 replies
  • 0 likes

Can I download music to my phone?

I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx

  • Casual Listener
  • I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx 🙂
  • OneHappyMomma
  • Newbie
  • 109033 Views
  • 11 replies
  • 7 likes
  • 109033 Views
  • 11 replies
  • 7 likes

Lock Screen and Bluetooth Controls not working

As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly just want to solve the issue.

  • Casual Listener
  • As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly...
  • bdouglass97
  • Newbie
  • 820 Views
  • 2 replies
  • 3 likes
  • 820 Views
  • 2 replies
  • 3 likes

Can’t switch songs

Can’t figure out how my wife’s phone is this strange loop. Can’t switch away from the current song. If I browse or search or go to another playlist, and try to select a different song, all I get is a pulse from the green shuffle play button.

  • Regular
  • Can’t figure out how my wife’s phone is this strange loop. Can’t switch away from the current song. If I browse or search or go to another playlist, and try to select a different song, all I get is a...
  • 457 Views
  • 0 replies
  • 0 likes
  • 457 Views
  • 0 replies
  • 0 likes

Solved!! Playlists 'Loading'

Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Have reinstalled Spotify app on iPhone and cleared ca...

  • Regular
  • Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Ha...
  • Masterwayne2759
  • Casual Listener
  • 13595 Views
  • 97 replies
  • 0 likes
  • 13595 Views
  • 97 replies
  • 0 likes

I cannot use spotify because i cannot get it online

I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help.

  • Newbie
  • I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help. 
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Songs gone

Since the last update I have missing songs from playlists and downloaded albums. Why is this?

  • Visitor
  • Since the last update I have missing songs from playlists and downloaded albums. Why is this?
  • user-removed
  • Not applicable
  • 492 Views
  • 4 replies
  • 0 likes
  • 492 Views
  • 4 replies
  • 0 likes

Syncing local files to iphone isn't working

Hello!I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and having Spotify opened on my computer), and it wasn't downl...

  • Newbie
  • Hello! I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and ...
  • 466 Views
  • 0 replies
  • 2 likes
  • 466 Views
  • 0 replies
  • 2 likes

Unplayable songs

I cannot play Nirvana and Metallica songs on my iPhone7

  • Casual Listener
  • I cannot play Nirvana and Metallica songs on my iPhone7
  • 357 Views
  • 0 replies
  • 1 likes
  • 357 Views
  • 0 replies
  • 1 likes

Local files on Mac got wiped and I still have those files on my iPhone - what to do

Hey there, my Mac has recently been hacked so it has been wiped clean. My iPhone was spared and i still have all the playlist previously saved from the local files from Mac on my iPhone. What can I do so these playlists won't be removed when I syncro...

  • Newbie
  • Hey there, my Mac has recently been hacked so it has been wiped clean. My iPhone was spared and i still have all the playlist previously saved from the local files from Mac on my iPhone. What can I d...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Latest Spotify Update - Changed In-Car Display

So I updated to v8.4.22.515 at the weekend.Previously, when I connected my phone to car via Bluetooth, the car's display showed me track, artist, track, time, track advance/back buttons etc.Now, since this latest Spotify update, all it shows me is th...

  • Roadie
  • So I updated to v8.4.22.515 at the weekend. Previously, when I connected my phone to car via Bluetooth, the car's display showed me track, artist, track, time, track advance/back buttons etc. Now, ...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

iPhone gets HOT

This started only a couple of days ago. I would listen to music on Spotify and my phone would begin getting really hot. Within 30 seconds of listening to a song I lose 10% battery. When going on any other app(fb/YouTube/snapchat) using internet I won...

  • Newbie
  • This started only a couple of days ago. I would listen to music on Spotify and my phone would begin getting really hot. Within 30 seconds of listening to a song I lose 10% battery. When going on any ...
  • diggyz
  • Casual Listener
  • 1323 Views
  • 3 replies
  • 0 likes
  • 1323 Views
  • 3 replies
  • 0 likes

No control from lock screen

After updating my iPhone 7 to IOS 11.0.2 I no longer have control from the lock screen or control center.

  • Newbie
  • After updating my iPhone 7 to IOS 11.0.2 I no longer have control from the lock screen or control center.
  • Grandpa
  • Newbie
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

I've already paid for premium and it's not working! I've been a premium user for quite a while now.

I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.

  • Casual Listener
  • I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.
  • chef_nifs
  • Newbie
  • 640 Views
  • 3 replies
  • 0 likes
  • 640 Views
  • 3 replies
  • 0 likes