Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
4 weeks ago
sapmi
Music Fan
58906 Views
16 replies
36 likes

58906 Views
16 replies
36 likes

"Offline" playlist on "Your library" is missing

Hi all, I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos". I have checked and my friends have an additional one: Offline. Why??? iPhone 6S...

davidcontrerasm
Casual Listener
Hi all, I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos". I have...
2017-10-10 3:31:24 PM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

[iPad] Music quality and volume normalisation

Hi there, I've got this problem recently where songs streamed and downloaded from Spotify has different music quality which will result in different volume as I play them on a playlist. I've toggled the volume normalisation on but it doesn't seem to ...

anniechiok
Newbie
Hi there, I've got this problem recently where songs streamed and downloaded from Spotify has different music quality which will result in different volume as I play them on a playlist. I've...
2017-10-10 1:46:28 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

"Songs" Shuffle on iPhone

Hey everyone, I recently created a playlist containing about 70 songs, but when i go to shuffle play the default tab titled "Songs", none of the songs contained in my playlist are shuffled in until all the songs which aren't in the playlist are playe...

evanomickey
Newbie
Hey everyone, I recently created a playlist containing about 70 songs, but when i go to shuffle play the default tab titled "Songs", none of the songs contained in my pl...
2017-10-10 5:18:33 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Horror ads

How can I change it to block out horror ads on my Spotify? My kid likes to listen to music at night and she is freaking terrified because some scary movie was advertised last night and she didn't sleep and threw a fit like all night. Help.

Jade_lissa
Newbie
How can I change it to block out horror ads on my Spotify? My kid likes to listen to music at night and she is freaking terrified because some scary movie was advertised last night and she didn't sle...
2016-10-25 12:26:56 PM
2017-10-10 3:01:58 AM
avshvh
Newbie
3447 Views
2 replies
18 likes

3447 Views
2 replies
18 likes

individual song pick on premium?

If I get spotify premium am i able to choose any song i want? indiviually? like if i wanted to listen to for example don't stop believing glee cover im able to just press on the song and listen to it like i can on desktops and pcs.

Klainelover101
Newbie
If I get spotify premium am i able to choose any song i want? indiviually? like if i wanted to listen to for example don't stop believing glee cover im able to just press on the song and listen ...
2017-10-09 9:33:48 PM
2017-10-10 2:29:13 AM
kbrooksc
Community Legend
607 Views
1 replies
0 likes

607 Views
1 replies
0 likes

Spotify won’t shuffle songs

My iOS app won’t shuffle songs. There are no songs in my play queue. I’ve tried deleting and re-downloading the app, in addition to restarting my phone. I press the green shuffle icon, then the next song will play in playlist order. I’ve googled a so...

nhua
Newbie
My iOS app won’t shuffle songs. There are no songs in my play queue. I’ve tried deleting and re-downloading the app, in addition to restarting my phone. I press the green shuffle icon, then the next ...
2017-10-10 1:13:44 AM
484 Views
0 replies
1 likes

484 Views
0 replies
1 likes

No Aparecen Las Canciones Locales En Mi Ipad

No puedo escuchar musica local que tengo en spotify local de mi computadora en mi ipad, no aparecen. Ayudaaa!!!

edggar_mx
Newbie
No puedo escuchar musica local que tengo en spotify local de mi computadora en mi ipad, no aparecen. Ayudaaa!!!
2017-10-09 7:58:34 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Premium not working!! Help!

My bank has been charged for my monthly premium package, but I recently shattered my phone and got another one. I had to re-download the app and now it says I don't have premium but it just got taken out of my account a couple days ago! Please help m...

user-removed
Visitor
My bank has been charged for my monthly premium package, but I recently shattered my phone and got another one. I had to re-download the app and now it says I don't have premium but it just got taken...
2017-10-09 6:44:20 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Solved!! How do I get the 7 day trial for spotify premium

Spotifyian
Regular
2014-10-27 3:54:27 AM
2017-10-09 4:14:04 PM
GothicMetalhead
Newbie
172903 Views
38 replies
0 likes

172903 Views
38 replies
0 likes

Solved!! Spotify On Phone

So I used a spotify free trial, it lasted a week, then ended, I downloaded a bunch of songs but now can't use them. Does that mean the only way to access those songs are wifi or on my computer, I can't use those songs offline anymore?

SonicSpeedy
Casual Listener
So I used a spotify free trial, it lasted a week, then ended, I downloaded a bunch of songs but now can't use them. Does that mean the only way to access those songs are wifi or on my computer, I can...
2017-10-07 5:09:03 PM
2017-10-09 3:22:57 PM
Kyslxix
Casual Listener
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Can't share songs to Facebook

When I tap the three dots to the right of a song, choose "share," and then "Facebook," I hear a second of garbled audio and then I'm kicked out of the app and have to restart. what gives?

Khc3
Newbie
When I tap the three dots to the right of a song, choose "share," and then "Facebook," I hear a second of garbled audio and then I'm kicked out of the app and have to restart. what gives?
2017-10-08 1:50:55 AM
2017-10-09 1:00:38 PM
ScreamingDeaf
Newbie
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Spotify Connect volume increments issue on Onkyo TX-NR575E AV receiver

Just bought this amp, and immediately have an issue with Connect. The amp has a volume setting levels from 0 to 100.Playing music works fine, but the volume can only can only be changed with the iPhone volume buttons in 6-7 increments, instead of inc...

Cammy6879
Casual Listener
Just bought this amp, and immediately have an issue with Connect. The amp has a volume setting levels from 0 to 100. Playing music works fine, but the volume can only can only be changed wi...
2017-10-08 1:56:27 PM
2017-10-09 12:49:47 PM
Cammy6879
Casual Listener
1933 Views
3 replies
8 likes

1933 Views
3 replies
8 likes

Log in button not responding

I just got an iPhone 7 Plus and installed Spotify. When I open the app, I get the screen with the options to either log in or sign up, but neither button responds when I press it. Is this an issue with iOS 10? I can't work it out.

RevanUK
Newbie
I just got an iPhone 7 Plus and installed Spotify. When I open the app, I get the screen with the options to either log in or sign up, but neither button responds when I press it. Is this an issue wi...
2016-09-21 7:32:01 PM
2017-10-09 10:46:24 AM
SallyAl
Newbie
5858 Views
7 replies
1 likes

5858 Views
7 replies
1 likes

Pausing and skipping

Hi, My Spotify keeps pausing and skipping either through the song or onto another one, or bringing up Siri. I thought it was a problem with my old phone but I have just upgraded a few days ago and it’s doing the same thing again. Rather annoying and ...

Hollymcneil
Newbie
Hi, My Spotify keeps pausing and skipping either through the song or onto another one, or bringing up Siri. I thought it was a problem with my old phone but I have just upgraded a few days a...
2017-10-09 10:09:29 AM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Solved!! Scant select a track on my playlist on Spotify iPhone

Hi thereon my iPhone Spotify I can't select and play a tract on my playlists. The only option to play is shuffle. VERY ANNOYING. This includes suggested albums on Discovery where I want to listen to selected tracks to decide whether to add to play li...

Sownz
Casual Listener
Hi there on my iPhone Spotify I can't select and play a tract on my playlists. The only option to play is shuffle. VERY ANNOYING. This includes suggested albums on Discovery where I want to listen t...
2017-10-09 6:30:09 AM
2017-10-09 8:57:38 AM
Sownz
Casual Listener
591 Views
2 replies
0 likes

591 Views
2 replies
0 likes

Play on Google Home from iPhone

Up until today I have been able to play spotify on my google home from my iPhone. Odd that an update installed and now it no longer recognized any of my google products. Is this an iPhone issue or did Spotify cave to Apple and remove support for goog...

mmartin85
Newbie
Up until today I have been able to play spotify on my google home from my iPhone. Odd that an update installed and now it no longer recognized any of my google products. Is this an iPhone...
2017-08-10 3:40:03 PM
2017-10-09 8:10:46 AM
logan_sl
Newbie
1151 Views
1 replies
0 likes

1151 Views
1 replies
0 likes

Playlist disables shuffle after skipping a song in my car

Hi, I've recently been having an issue regarding spotify usage in my car with my iPhone. Whenever I play music through Ford Audio using spotify and skip a song on one of my playlists shuffle becomes disabled and songs continue to play in the order pr...

Domdavies2310
Newbie
Hi, I've recently been having an issue regarding spotify usage in my car with my iPhone. Whenever I play music through Ford Audio using spotify and skip a song on one of my playlists shuffle becomes ...
2017-10-09 1:13:00 AM
375 Views
0 replies
1 likes

375 Views
0 replies
1 likes

Bluetooth link with iphon down

I have 2 Iphone ( v11 & 10) with a bluetooth connection to an ampli myamp.Today I have lost all tfhe connection (even after full reset on both side).Help

MSER
Newbie
I have 2 Iphone ( v11 & 10) with a bluetooth connection to an ampli myamp. Today I have lost all tfhe connection (even after full reset on both side). Help
2017-10-08 11:27:48 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

No puedo regresar música hacia atrás en iPod Integration

Hace unos días todo funcionaba normal, podía cambiar hacia atrás y adelante la música desde los controles al volante, después descargué unas canciones más y ya no puedo, cuando trato de hacerlo el iPhone cambia hacia delante siempre de canción. Ya lo...

LuiggiAvza
Newbie
Hace unos días todo funcionaba normal, podía cambiar hacia atrás y adelante la música desde los controles al volante, después descargué unas canciones más y ya no puedo, cuando trato de hacerlo el iP...
2017-10-08 10:58:28 PM
1293 Views
0 replies
0 likes

1293 Views
0 replies
0 likes

Music doesn’t appear

A friend of mine sent me the link of a music, but when I try to open it, there’s no music. What can I do to solve it?

musiclover_20
Newbie
A friend of mine sent me the link of a music, but when I try to open it, there’s no music. What can I do to solve it?
2017-10-08 7:15:16 PM
2017-10-08 8:14:46 PM
InfusionGB
Roadie
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts