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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70740 Views
  • 16 replies
  • 37 likes
  • 70740 Views
  • 16 replies
  • 37 likes

I can’t listen to a certain artist in a phone

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to listen to it, why can’t I listen to it in my other iph...

  • Newbie
  • I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to lis...
  • CydneyBusler
  • Casual Listener
  • 895 Views
  • 2 replies
  • 0 likes
  • 895 Views
  • 2 replies
  • 0 likes

How do I see the album I am listening to but the track in the album list

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the album/artist underneath the album cover and this s...

  • Newbie
  • The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Add to que is not working on IPad version

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and turning shuffle on and off. Once I’ve done this I can ...

  • Newbie
  • Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and tur...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Fourth song on the queue is blank

New iPhone 8+ running most recent Spotify app and iOS The fourth song in the queue is always blank for some reason? Picture attached

  • Newbie
  • New iPhone 8+ running most recent Spotify app and iOS   The fourth song in the queue is always blank for some reason? Picture attached
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

library not showing up iPhone

All of my libraries are not showing up on my iPhone. I can still see it on my laptop it's just my phone. What can I do?

  • Newbie
  • All of my libraries are not showing up on my iPhone.  I can still see it on my laptop it's just my phone. What can I do? 
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Loosing all my music.

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I’m not doing anything differently but extremely fru...

  • Newbie
  • The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

iOS testFligt code

Hello! Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked into my spamfolder. What can I do now? La semana pasada recibi un mensaje de ...

  • Newbie
  • Hello!      Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked int...
  • 616 Views
  • 0 replies
  • 0 likes
  • 616 Views
  • 0 replies
  • 0 likes

New St. Vincent Won't Play on iOS.

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fine when selected.

  • Newbie
  • I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fi...
  • lenjammin30
  • Regular
  • 574 Views
  • 2 replies
  • 2 likes
  • 574 Views
  • 2 replies
  • 2 likes

melissa horn won't play on my iphone 6s plus

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my apps updated. I've reinstalled spotify a couple of ti...

  • Newbie
  • I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my ap...
  • lenjammin30
  • Regular
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Dance Party playlist no longer mixing correctly.

edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm extra frustrated. One of my favourite discoveries o...

  • Music Fan
  • edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm ...
  • levstef
  • Newbie
  • 1597 Views
  • 3 replies
  • 2 likes
  • Playback issue
  • 1597 Views
  • 3 replies
  • 2 likes

SAVED songs not saving!

I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!

  • Newbie
  • I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Premium subscription not updating

Hello, I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the Premium for Family subscription, but it will not update on m...

  • Newbie
  • Hello,   I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the ...
  • 484 Views
  • 0 replies
  • 0 likes
  • Premium
  • 484 Views
  • 0 replies
  • 0 likes

Can I download music to my phone?

I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx

  • Casual Listener
  • I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx 🙂
  • OneHappyMomma
  • Newbie
  • 109057 Views
  • 11 replies
  • 7 likes
  • 109057 Views
  • 11 replies
  • 7 likes

Lock Screen and Bluetooth Controls not working

As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly just want to solve the issue.

  • Casual Listener
  • As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly...
  • bdouglass97
  • Newbie
  • 830 Views
  • 2 replies
  • 3 likes
  • 830 Views
  • 2 replies
  • 3 likes

Can’t switch songs

Can’t figure out how my wife’s phone is this strange loop. Can’t switch away from the current song. If I browse or search or go to another playlist, and try to select a different song, all I get is a pulse from the green shuffle play button.

  • Regular
  • Can’t figure out how my wife’s phone is this strange loop. Can’t switch away from the current song. If I browse or search or go to another playlist, and try to select a different song, all I get is a...
  • 462 Views
  • 0 replies
  • 0 likes
  • 462 Views
  • 0 replies
  • 0 likes

Solved!! Playlists 'Loading'

Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Have reinstalled Spotify app on iPhone and cleared ca...

  • Regular
  • Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Ha...
  • Masterwayne2759
  • Casual Listener
  • 13894 Views
  • 97 replies
  • 0 likes
  • 13894 Views
  • 97 replies
  • 0 likes

I cannot use spotify because i cannot get it online

I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help.

  • Newbie
  • I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help. 
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Songs gone

Since the last update I have missing songs from playlists and downloaded albums. Why is this?

  • Visitor
  • Since the last update I have missing songs from playlists and downloaded albums. Why is this?
  • user-removed
  • Not applicable
  • 503 Views
  • 4 replies
  • 0 likes
  • 503 Views
  • 4 replies
  • 0 likes

Syncing local files to iphone isn't working

Hello!I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and having Spotify opened on my computer), and it wasn't downl...

  • Newbie
  • Hello! I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and ...
  • 476 Views
  • 0 replies
  • 2 likes
  • 476 Views
  • 0 replies
  • 2 likes

Unplayable songs

I cannot play Nirvana and Metallica songs on my iPhone7

  • Casual Listener
  • I cannot play Nirvana and Metallica songs on my iPhone7
  • 368 Views
  • 0 replies
  • 1 likes
  • 368 Views
  • 0 replies
  • 1 likes