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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76041 Views
  • 16 replies
  • 37 likes
  • 76041 Views
  • 16 replies
  • 37 likes

Solved!! Running is missing an iOS

  Why running with detect tempo has been removed on iOS??? 

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  • Casual Listener
  •     Why running with detect tempo has been removed on iOS??? 
  • Matthias83
  • Casual Listener
  • 1126 Views
  • 4 replies
  • 1 likes
  • 1126 Views
  • 4 replies
  • 1 likes

Artist profile photo not adjusting

Hi, I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking out a bit because I just released a new EP and today is r...

  • Newbie
  • Hi,  I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking ...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

IOS 11 - Spotify pauses when opening and closing apps

Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while locked). I will then turn the music back on in the app ...

  • Newbie
  • Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while lock...
  • 695 Views
  • 0 replies
  • 0 likes
  • 695 Views
  • 0 replies
  • 0 likes

Spotify Won't display/opperate with Ford Sync 3

I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not skip a song with using the vehicles buttons. Was all ...

  • Newbie
  • I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not sk...
  • bobmcbobson
  • Newbie
  • 829 Views
  • 3 replies
  • 0 likes
  • 829 Views
  • 3 replies
  • 0 likes

Chromecast audio dropping

I have a recurrent problem when using spotify with Google Chromecast Audio, where the audio just stops. The app keeps counting as if playing but nothing plays. I have to skip to the next song for it to come back. It seems to happen frequently if whil...

  • Newbie
  • I have a recurrent problem when using spotify with Google Chromecast Audio, where the audio just stops. The app keeps counting as if playing but nothing plays. I have to skip to the next song for it ...
  • michaelblight
  • Newbie
  • 1840 Views
  • 4 replies
  • 5 likes
  • 1840 Views
  • 4 replies
  • 5 likes

Playlist interrupted by phone ringing

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck. Thank you!!

  • Newbie
  • Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck.  Thank you!!
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Spotify on browser only works after one refresh

After entering Spotify i always have to refresh(chrome) the page one time for the music to workThe music player displays a really big time before the refresh and doesn't workEdit: Posted on the wrong category,this is a PC issue :X

  • Newbie
  • After entering Spotify i always have to refresh(chrome) the page one time for the music to work The music player displays a really big time before the refresh and doesn't work Edit: Posted on t...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Spotify keeps telling me that I don't have space for more songs?

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of tracks, but then it ran out of room after not even...

  • Newbie
  • I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Solved!! Visualizer error

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have an iPhone 6, spotify 5.5.0, the latest one. Can you...

  • Casual Listener
  • On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have ...
  • tomkumaton
  • Newbie
  • 24154 Views
  • 3 replies
  • 0 likes
  • 24154 Views
  • 3 replies
  • 0 likes

Music playing previous track title of current track title on Infiniti

Hello, i have a 2013 infiniti G37x and use a fourth generation ipod touch to listen to music. I have downloaded the music and it works perfectly fine. The problem is that on my dashboard the track title of the current song shows the previous song. Th...

  • Newbie
  • Hello, i have a 2013 infiniti G37x and use a fourth generation ipod touch to listen to music. I have downloaded the music and it works perfectly fine. The problem is that on my dashboard the track ti...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Low Volume Output on iOS recently (Spotify or iOS' fault?)

Recently, not this update but the previous one, I've noticed the overall volume from my Spotify app has changed to be significantly lower than usual. I can really tell in my car, where I blast my music – I normally keep my loudest volume at a 12 (sto...

  • Casual Listener
  • Recently, not this update but the previous one, I've noticed the overall volume from my Spotify app has changed to be significantly lower than usual. I can really tell in my car, where I blast my mus...
  • stubirds
  • Newbie
  • 32923 Views
  • 8 replies
  • 2 likes
  • apple
    bug
    iOS
    low
    output
    volume
  • 32923 Views
  • 8 replies
  • 2 likes

Shuffle turns off when connecting iPhone to car

I’ve noticed recently in updates that when I connect my iPhone to my car it turns off the shuffle feature on my playlist I was listening to. is this an intended feature or is this a bug? Extremely annoying nonetheless.

  • Regular
  • I’ve noticed recently in updates that when I connect my iPhone to my car it turns off the shuffle feature on my playlist I was listening to.   is this an intended feature or is this a bug? Ext...
  • 680 Views
  • 0 replies
  • 1 likes
  • bug
    iOS
    shuffle
  • 680 Views
  • 0 replies
  • 1 likes

Spotify Update Bug Missing Songs

Updated my Spotify App and chunks of songs from various artists are gone. ex. Adam Hood - “**bleep** of a Fight” Updated to iOS 11 last week and haven’t had problems with Spotify until today

  • Newbie
  • Updated my Spotify App and chunks of songs from various artists are gone. ex. Adam Hood - “**bleep** of a Fight”    Updated to iOS 11 last week and haven’t had problems with Spotify until...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Offline music not playing correctly

Hi everybody, I have been having issues with getting offline songs to play properly.I've been having this with playlists and on both Android 4.4.2 and Iphone ios 10. Any advice?

  • Newbie
  • Hi everybody,    I have been having issues with getting offline songs to play properly. I've been having this with playlists and on both Android 4.4.2 and Iphone ios 10.   Any adv...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Playlist view fail to load when no Internet connection

I'm experiencing problems with the playlist view every day when going to and from work. I guess the playlist tries to sync with Spotify servers and when it fail due to unstable Internet connection it simply times out and leaves the playlist empty eve...

  • Music Fan
  • I'm experiencing problems with the playlist view every day when going to and from work. I guess the playlist tries to sync with Spotify servers and when it fail due to unstable Internet connection it...
  • 538 Views
  • 0 replies
  • 0 likes
  • iOS 10
    IOS 11
  • 538 Views
  • 0 replies
  • 0 likes

Spotify Family with itunes

Hi everyone I currently have an spotify premium account and want to upgrade to family. i read that i cannot do this by paying trhough itunes.What can i do ? how can i change my payment method ? thanks for your time Alvaro Riquelme

  • Newbie
  • Hi everyone I currently have an spotify premium account and want to upgrade to family. i read that i cannot do this by paying trhough itunes. What can i do ? how can i change my payment method ?&nbs...
  • 12147312241
  • Newbie
  • 1470 Views
  • 3 replies
  • 0 likes
  • 1470 Views
  • 3 replies
  • 0 likes

Ios11 update wont let me use spotify?

Hey, since I updated to ios11 I cannot get onto spotify it just comes up with below messages. Please help!

  • Newbie
  • Hey,   since I updated to ios11 I cannot get onto spotify it just comes up with below messages. Please help! 
  • Maxim
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Unable to control Spotify from lock screen

As the title says I can’t control my Spotify from the lock screen. Pretty annoying when I’m driving as I can’t switch songs through the steering wheel controls. Also noticed it doesn’t even show up on the control centre, just shows the music app (IOS...

  • Casual Listener
  • As the title says I can’t control my Spotify from the lock screen. Pretty annoying when I’m driving as I can’t switch songs through the steering wheel controls. Also noticed it doesn’t even show up o...
  • zCardwellz
  • Casual Listener
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Spotify on laptop and iphone "recognises" local files but will not show up on iphone

I have four local files on my playlist that will not show up on my iPhone. The local files show up and plays perfectly on my laptop (i'm running a Mac). However, in the same playlist on my phone, the local files do not show up. I separated the four s...

Screen Shot 2017-09-28 at 4.07.26 PM.png Screen Shot 2017-09-28 at 4.09.16 PM.png Screen Shot 2017-09-28 at 4.09.43 PM.png
  • Newbie
  • I have four local files on my playlist that will not show up on my iPhone. The local files show up and plays perfectly on my laptop (i'm running a Mac). However, in the same playlist on my phone, the...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

help with app store

i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?

  • Newbie
  • i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes