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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68965 Views
  • 16 replies
  • 37 likes
  • 68965 Views
  • 16 replies
  • 37 likes

Can't download Spotify App on iPod Touch

Using IOS 5.1.1   Model: 64GB 3rd generation   I'm a premium subscriber.

  • Newbie
  • Using IOS 5.1.1   Model: 64GB 3rd generation   I'm a premium subscriber.
  • fspotify4
  • Casual Listener
  • 6350 Views
  • 8 replies
  • 2 likes
  • 6350 Views
  • 8 replies
  • 2 likes

song unavailable from audio book album

Hi all,I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". On my desktop it works perfectly fine.Any idea what I...

  • Newbie
  • Hi all, I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". ...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Audio book available only 50 out of 149 tracks - only tracks on CD1

Hello,I was aible to listenthe following audio book in the German Spotify "Geisterfjord"until track 141 out of 149. Trying to acces the audio book agian today allowed me to listen only until track 50 out of 149. The issue seems to be not linked to iO...

  • Newbie
  • Hello, I was aible to listenthe following audio book in the German Spotify "Geisterfjord" until track 141 out of 149. Trying to acces the audio book agian today allowed me to listen only until trac...
  • pebuefr
  • Newbie
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Stop removing features from the mobile app

What if the Spotify team instead of removing features people use, started adding new ones? Or even leaving the app alone.I will stop updating the app starting today because there's really no benefits to it.

  • Newbie
  • What if the Spotify team instead of removing features people use, started adding new ones? Or even leaving the app alone. I will stop updating the app starting today because there's really no benefi...
  • 322 Views
  • 0 replies
  • 1 likes
  • iOS
    Other
  • 322 Views
  • 0 replies
  • 1 likes

Spotify on Chromecast, iphone doesn't work as an remote.

Hi, Last night i wanted to listen to spotify on my tv through chromecast. I has been working fine but since the last update from spotify and chromecast(yesterday) i doesn't work. (Between last time everything worked and now is a couple of weeks)When ...

  • Newbie
  • Hi,   Last night i wanted to listen to spotify on my tv through chromecast. I has been working fine but since the last update from spotify and chromecast(yesterday) i doesn't work. (Between la...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Long loading times

I've been finding my library especially takes a long time to load. Even downloaded tracks, which should be local, take a long time to appear. I wonder if the app is trying to load all the other sections first. Your Library should be the priority, no?

  • Visitor
  • I've been finding my library especially takes a long time to load. Even downloaded tracks, which should be local, take a long time to appear.   I wonder if the app is trying to load all the ot...
  • user-removed
  • Not applicable
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Artist Shuffle

When I follow an artist, I can go to my list of artists I am following and in their page, I can hit Shuffle and it will play from all the songs in Spotify from that artist. The exception to that, for me, is if I have "liked" a song or songs from an a...

  • Casual Listener
  • When I follow an artist, I can go to my list of artists I am following and in their page, I can hit Shuffle and it will play from all the songs in Spotify from that artist.    The excepti...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Follow artist always should direct to artists page

Whenever I follow an artist and they appear in my artists tab it appears to arbitrarily link to either the artists actual page (listing their albums and such) or it gives you a list of songs. I use the artists page to quickly go to an artist and then...

  • Regular
  • Whenever I follow an artist and they appear in my artists tab it appears to arbitrarily link to either the artists actual page (listing their albums and such) or it gives you a list of songs.  I...
  • wjmwpg
  • Newbie
  • 1776 Views
  • 4 replies
  • 19 likes
  • 1776 Views
  • 4 replies
  • 19 likes

Playlists deleted

For some reason my playlists have just disappeared,my battery died and when it came back on it asked me to log back in which I've done but my playlists have now disappeared

  • Newbie
  • For some reason my playlists have just disappeared,my battery died and when it came back on it asked me to log back in which I've done but my playlists have now disappeared 
  • ArthurT_T
  • Gig Goer
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Problem with login

Hi, I have used spotify on my old phone wiht android. Now I have new iphone with new sim card, but can´t login to my account.Petr

  • Newbie
  • Hi, I have used spotify on my old phone wiht android. Now I have new iphone with new sim card, but can´t login to my account. Petr
  • ArthurT_T
  • Gig Goer
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Disappearing Playlists

I need help. I tried to login to my Spotify account on my laptop. I had never done this before, and I do not have an account linked to Facebook. I couldn't remember my password to my account, which I have been using on my iPhone 6s for about 4 months...

  • Newbie
  • I need help. I tried to login to my Spotify account on my laptop. I had never done this before, and I do not have an account linked to Facebook. I couldn't remember my password to my account, which I...
  • ArthurT_T
  • Gig Goer
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

No songs tab on iPhone

I don't know whether it is a glitch or whether it's an update from the app or my phone but there is no songs tab on my account but usually is, i only get my created playlists. Can i get it back?

  • Casual Listener
  • I don't know whether it is a glitch or whether it's an update from the app or my phone but there is no songs tab on my account but usually is, i only get my created playlists. Can i get it back?
  • Maxim
  • Spotify Star
  • 350 Views
  • 3 replies
  • 0 likes
  • 350 Views
  • 3 replies
  • 0 likes

Solved!! Web player keeps popping up on iPhone

The problem I am having is that something called Web Player keeps interrupting my own music. It randomly starts playing music I have never heard of or would want to hear of, and most of these songs that get played at random manage to make it on to my...

  • Newbie
  • The problem I am having is that something called Web Player keeps interrupting my own music. It randomly starts playing music I have never heard of or would want to hear of, and most of these songs t...
  • CryticalAce
  • Community Legend
  • 2480 Views
  • 1 replies
  • 0 likes
  • 2480 Views
  • 1 replies
  • 0 likes

Syncing Local from iTunes not appearing in iOS...

Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. I'm trying to listen to it through the Spotify app ...

  • Casual Listener
  • Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. ...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

updated spotify and now can't open app

I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?

  • Casual Listener
  • I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?
  • specialk3333333
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Solved!! Spotify go to offline if i use mobile internet.

If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))

  • Casual Listener
  • If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))
  • ArthurT_T
  • Gig Goer
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Spotify Premium songs stops ~10 seconds in on cellular

This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am running the latest iOS and the latest spotify update. I h...

  • Newbie
  • This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am runnin...
  • SpotCreated
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Shuffle Play Only?

I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook. Why does the iOS app only allow shuffle play? Using Spotify on my MacBook I can choose an album and listen to whatever ...

  • Casual Listener
  • I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook.   Why does the iOS app only allow shuffle play?  Using S...
  • jsannn
  • Community Legend
  • 1461 Views
  • 1 replies
  • 0 likes
  • 1461 Views
  • 1 replies
  • 0 likes

Limite de downloads

Possuo conta premium e tenho limite de downloads de musicas por qualMotivo?

  • Newbie
  • Possuo conta premium e tenho limite de downloads de musicas por qual Motivo?
  • Nunoviviani
  • Newbie
  • 736 Views
  • 1 replies
  • 2 likes
  • 736 Views
  • 1 replies
  • 2 likes

Solved!! Playlist on IOS and PC is different

I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says there are 5 songs in it. I feel like this is some kind of we...

  • Regular
  • I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says ther...
  • telion-fondrad
  • Regular
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes