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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68969 Views
  • 16 replies
  • 37 likes
  • 68969 Views
  • 16 replies
  • 37 likes

Superuser Contribution Behind the lyrics not turning off

I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoying because I always swipe down to change my song.

  • Casual Listener
  • I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoyi...
  • truewego
  • Casual Listener
  • 402 Views
  • 3 replies
  • 0 likes
  • 402 Views
  • 3 replies
  • 0 likes

Access blocked abroad

Hello,I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Thanks for your helpBiguik

  • Newbie
  • Hello, I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Tha...
  • Jt58698
  • Newbie
  • 721 Views
  • 4 replies
  • 0 likes
  • 721 Views
  • 4 replies
  • 0 likes

Superuser Contribution Offline albums desync

Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desync and I have to go through the boring process of s...

  • Newbie
  • Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desy...
  • schorsch
  • Regular
  • 846 Views
  • 2 replies
  • 1 likes
  • desync
    Help
    iPhone 6s
    not downloaded
    offline albums
    offline music
    spotify bug
  • 846 Views
  • 2 replies
  • 1 likes

Playing random songs not in the album or playlist

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

  • Newbie
  • I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix
  • 323 Views
  • 0 replies
  • 1 likes
  • 323 Views
  • 0 replies
  • 1 likes

Won't play anything in my playlist

I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics.Up until just now, I've never had an issue. I deal with an a...

  • Newbie
  • I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics. Up un...
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

Deleting recent played albums/songs

How can I delete a whole list of recently played songs/albums?now I can only tick them off one by onecan you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..

  • Newbie
  • How can I delete a whole list of recently played songs/albums? now I can only tick them off one by one can you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Do I have to have my iTunes library saved on my phone to have the songs and playlists listed?

Hi, I hope this is the right place to ask this, I really need an answer.I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space!Do I have to have all my songs synced to my phone with iTunes in orde...

  • Visitor
  • Hi, I hope this is the right place to ask this, I really need an answer. I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space! Do I have to h...
  • 464 Views
  • 0 replies
  • 0 likes
  • iPhone 7S plus
    itunes
    space
    storage
  • 464 Views
  • 0 replies
  • 0 likes

Músicas indisponíveis

Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?

  • Newbie
  • Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Problem with Bluetooth car

As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.

  • Newbie
  • As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.
  • 537 Views
  • 0 replies
  • 0 likes
  • 537 Views
  • 0 replies
  • 0 likes

Spotify will not search.

Whenever I open my spotify on my iPhone 7, I search and choose the songs I want to listen to. A few minutes later, I try searching for other songs, and spotify will keep looking, and find nothing. So I close the app, re-open it, and then search for t...

  • Newbie
  • Whenever I open my spotify on my iPhone 7, I search and choose the songs I want to listen to.  A few minutes later, I try searching for other songs, and spotify will keep looking, and find nothi...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Downloaded songs are gone

Hi everyone.I'm using spotify for almost 4 years. I download my favourite songs regularly but I have a huge problem. Maybe 3 times this happened to me. My problem is that my downloaded songs are getting deleting on my list. The songs appear on list b...

  • Casual Listener
  • Hi everyone.I'm using spotify for almost 4 years. I download my favourite songs regularly but I have a huge problem. Maybe 3 times this happened to me. My problem is that my downloaded songs are gett...
  • Dilay1
  • Casual Listener
  • 331 Views
  • 2 replies
  • 1 likes
  • 331 Views
  • 2 replies
  • 1 likes

Spotify takes so long to download songs?

My spotify has been taking so long to download songs, I have removed all offline devices and deleted the Spotify app. Ive tried downloading it on my iPad and iPhone and even on an Android phone to check if everything was all right. Im well aware its ...

  • Newbie
  • My spotify has been taking so long to download songs, I have removed all offline devices and deleted the Spotify app. Ive tried downloading it on my iPad and iPhone and even on an Android phone to ch...
  • 5151 Views
  • 0 replies
  • 8 likes
  • 5151 Views
  • 0 replies
  • 8 likes

Just a question

Is this new playlist look Exclusive on Today's Top hits or this will be on all playlists (including user created playlists) in the future? Just curious... because the new look is pretty awesome.

  • Newbie
  • Is this new playlist look Exclusive on Today's Top hits or this will be on all playlists (including user created playlists) in the future? Just curious... because the new look is pretty awesome.
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Playback bug; always goes back to start the first song

I have a couple folders with playlists. Many times when starting to listen, the list starts playing the first on the list on repeat. I use iPad and iPhone to listen and the issue seems to be on both. I've deleted the playlist couple of times but it s...

  • Casual Listener
  • I have a couple folders with playlists. Many times when starting to listen, the list starts playing the first on the list on repeat. I use iPad and iPhone to listen and the issue seems to be on both....
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Music playback

I've recently updated Spotify to the newest available version for iOS, and have noticed that when playing back music, at the end of the current track, it stops playing until I manually switch the track to the next one in queue instead of playing thro...

  • Newbie
  • I've recently updated Spotify to the newest available version for iOS, and have noticed that when playing back music, at the end of the current track, it stops playing until I manually switch the tra...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Song will download onto iPhone but it cannot be played?

I have been having so much trouble on this. I have been trying to add a song I bought off of iTunes onto my Spotify mobile app. I have tried downloading it while it is playing on my computer through my phone (it usually works); however, i switch to l...

  • Newbie
  • I have been having so much trouble on this. I have been trying to add a song I bought off of iTunes onto my Spotify mobile app. I have tried downloading it while it is playing on my computer through ...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Getting "Maximum Number of Downloads" error when downloading local files

I'm getting the "Downloaded Content: You've reached the maximum number of downloads..." error message on the iOS Spotify app on my iPhone 6s, even when I'm downloading local files to my device from my computer. Steps:Before starting, I went into the ...

  • Casual Listener
  • I'm getting the "Downloaded Content: You've reached the maximum number of downloads..." error message on the iOS Spotify app on my iPhone 6s, even when I'm downloading local files to my device from m...
  • egroupus
  • Casual Listener
  • 14065 Views
  • 13 replies
  • 0 likes
  • 14065 Views
  • 13 replies
  • 0 likes

Solved!! Local Files not downloading to mobile device

So I have my local files on my laptop, and I added them to my playlist. When I download the playlist for Offline Listening, these Local Files do not transfer over to my mobile device. I have done this before and it worked previously. My laptop and ph...

  • Newbie
  • So I have my local files on my laptop, and I added them to my playlist. When I download the playlist for Offline Listening, these  Local Files do not transfer over to my mobile device. I have do...
  • DukeOfOmnium
  • Casual Listener
  • 790 Views
  • 1 replies
  • 3 likes
  • 790 Views
  • 1 replies
  • 3 likes

bottom right menu changed

my bottom right menu appears to be 'your playlists' instead of 'your library' how can i get 'your library' menu back?

  • Casual Listener
  • my bottom right menu appears to be 'your playlists' instead of 'your library' how can i get 'your library' menu back?
  • Acoustics
  • Casual Listener
  • 983 Views
  • 9 replies
  • 0 likes
  • 983 Views
  • 9 replies
  • 0 likes