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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81178 Views
  • 19 replies
  • 37 likes
  • 81178 Views
  • 19 replies
  • 37 likes

Only playlists appearing in library tab

Hey allI've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is normally 'library' on my app, is now named 'Your play...

  • Casual Listener
  • Hey all I've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is ...
  • Nazarkebab
  • Casual Listener
  • 537 Views
  • 3 replies
  • 0 likes
  • 537 Views
  • 3 replies
  • 0 likes

I only see "Your Playlists" at the bottom.

This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" icon, I only see a "Your Playlists" icon. It doesn't let me a...

  • Newbie
  • This is insanely frustrating.   All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" i...
  • user-removed
  • Not applicable
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Lost premium

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from cd) or songs I've downloaded from Spotify. But on ...

  • Newbie
  • I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from...
  • Swanny
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

i pod ios

Spotify will not upload to touch i pod 

  • Newbie
  • Spotify will not upload to touch i pod  
  • Swanny
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Can't play Angel by Shaggy

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

  • Casual Listener
  • Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.
  • Swanny
  • Community Legend
  • 468 Views
  • 2 replies
  • 0 likes
  • 468 Views
  • 2 replies
  • 0 likes

Help

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

  • Casual Listener
  • I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help
  • Samantha66
  • Casual Listener
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Songs randomly repeat when streaming to Chromecast Audio

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. When you open the app, it doesn't show that it's playing...

  • Newbie
  • I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. &nbs...
  • jccsst1022
  • Newbie
  • 2137 Views
  • 4 replies
  • 11 likes
  • chromecast audio
  • 2137 Views
  • 4 replies
  • 11 likes

Solved!! Trotz Premium kein Premium, Hilfe, Help

Hi,Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht.Bin um jeden Tipp dankbar!

  • Newbie
  • Hi, Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht. Bin...
  • Musiclover2201
  • Newbie
  • 2845 Views
  • 2 replies
  • 0 likes
  • 2845 Views
  • 2 replies
  • 0 likes

'Spotify can't open this type of link on this device' message - 'Discover' option no longer working

A few weeks ago I stated getting the above message on my iPhone. All the other Spotify options appear to run OK. It's an old iPhone 4S running iOS 7.1.2. The phone appears to be too old to run the latest version of Spotify, so an older version is ins...

  • Newbie
  • A few weeks ago I stated getting the above message on my iPhone.  All the other Spotify options appear to run OK.  It's an old iPhone 4S running iOS 7.1.2.   The phone appears to be to...
  • 1444 Views
  • 0 replies
  • 0 likes
  • 1444 Views
  • 0 replies
  • 0 likes

Song Titel

Hello, i have an issue with every song in my playlist that is a feature. A friend of mine is using an androidphone and it says :Bonez MC, Raf Camora, Hanyal - Attackieren on my iPhone it's onlyBonez MC - Attackieren how can i change this? Sorry for m...

  • Newbie
  • Hello, i have an issue with every song in my playlist that is a feature.   A friend of mine is using an androidphone and it says : Bonez MC, Raf Camora, Hanyal - Attackieren   on my iP...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

God awful sound on iPhone.

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need to know how to download at higher Kbps. Of course ...

  • Casual Listener
  • I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need...
  • Pblack1019
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Solved!! Premium issues

Hello!I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I can't also use the repeat button. It only goes on so i...

  • Casual Listener
  • Hello! I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I...
  • Woodkidd
  • Casual Listener
  • 561 Views
  • 2 replies
  • 0 likes
  • 561 Views
  • 2 replies
  • 0 likes

Lost account...

Hi all, first post.Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/password. Doesn't work when I log in.To make matters even...

  • Visitor
  • Hi all, first post. Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/pa...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

App keeps crashing playing commercials.

Hey folks. As you might have guessed from the topic I'm using the free version on my IPad.For about 5-6 weeks now I'm encountering a weird problem with it. The App keeps either crashing when a commercial starts up, or doesn't load the video and promp...

  • Newbie
  • Hey folks. 🙂   As you might have guessed from the topic I'm using the free version on my IPad. For about 5-6 weeks now I'm encountering a weird problem with it.   The App keeps either...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Cannot log in

Hi Guys,Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection - but all other apps connect perfectly fine to the inter...

  • Newbie
  • Hi Guys, Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection -...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

I cannot see my saved songs.

Hello,I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times but it didn't changed anything. When I check it from my...

IMG_5089.PNG
  • Newbie
  • Hello, I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times bu...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Last.fm not scrobbling from iPhone

Hi all, I need a help with this, as it bothers me a lot. Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled.However, on my iPhone it is not working at all, no music is getting scrobbled to my last.fm account...

  • Newbie
  • Hi all,    I need a help with this, as it bothers me a lot.  Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled. However, on my iPho...
  • verticalbones
  • Newbie
  • 400 Views
  • 1 replies
  • 1 likes
  • 400 Views
  • 1 replies
  • 1 likes

How do I stop having to continue clearing songs added to "My Music"

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My Music". Why are these songs added to "My Music" li...

  • Newbie
  • How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

problems playing spotify

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

  • Newbie
  • everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes