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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81237 Views
  • 19 replies
  • 37 likes
  • 81237 Views
  • 19 replies
  • 37 likes

How do I stop having to continue clearing songs added to "My Music"

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My Music". Why are these songs added to "My Music" li...

  • Newbie
  • How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

problems playing spotify

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

  • Newbie
  • everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

iPhone app quits

Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?

  • Newbie
  • Every time I open the app on my iPhone 7 it just quits.  How can I fix this issue?
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Won't let me download

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...

  • Casual Listener
  • Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

push problems

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

  • Newbie
  • Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios
  • 272 Views
  • 0 replies
  • 1 likes
  • 272 Views
  • 0 replies
  • 1 likes

Volume fluctuations with chromecast

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

  • Newbie
  • When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?
  • juan_playa
  • Casual Listener
  • 817 Views
  • 1 replies
  • 4 likes
  • 817 Views
  • 1 replies
  • 4 likes

More payment options.

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

  • Newbie
  • Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...
  • Maxim
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Premium issue

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found a premium feature" and the same with skipping back...

  • Casual Listener
  • I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found...
  • jakecom98
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Airplane mode; Spotify keeps stopping play to download

Hello, I'm new to the community, long time Spotify user Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem listening offline but this time around Spotify kept stopping a...

  • Casual Listener
  • Hello, I'm new to the community, long time Spotify user   Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem li...
  • thoraborg
  • Casual Listener
  • 1790 Views
  • 2 replies
  • 0 likes
  • 1790 Views
  • 2 replies
  • 0 likes

Why no save option on iPad?

I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On the new account and iPad there is no save or downl...

  • Casual Listener
  • I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On...
  • deewrecka
  • Newbie
  • 571 Views
  • 2 replies
  • 1 likes
  • 571 Views
  • 2 replies
  • 1 likes

iPhone randomly stops scrobbling to last.fm

iPhone randomly stops scrobbling to last.fm I've noticed that every now and then, Spotify is not scrobbling the music I listen to.It happens randomly, it doesn't scrobble for few hours and then it start scrobbling again. Does anybody else have the sa...

  • Casual Listener
  • iPhone randomly stops scrobbling to last.fm   I've noticed that every now and then, Spotify is not scrobbling the music I listen to. It happens randomly, it doesn't scrobble for few hours and...
  • iMartinPro
  • Newbie
  • 650 Views
  • 3 replies
  • 0 likes
  • 650 Views
  • 3 replies
  • 0 likes

Cannot access my account

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days.I have logged out from Spotify on all my devices.Still I am prevented from logging in.How can I get acces...

  • Newbie
  • I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days. I have logged out from Spotify on all my devices. S...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Playlist sorting problem

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and old phone both show the list in the correct order, a...

  • Casual Listener
  • I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and o...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Not all synced local files play anymore

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs will always appear as downloaded but they won't play. ...

  • Newbie
  • On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs wil...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Easily delete all songs in library.

I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click one button per track (desktop), now I have to click the three do...

  • Casual Listener
  • I am wanting to delete all of my songs from my library.  I want to start over and not be so trigger happy when it comes to adding music.  When I added these songs I was able to just click o...
  • ElleJohnston
  • Regular
  • 1774 Views
  • 1 replies
  • 0 likes
  • 1774 Views
  • 1 replies
  • 0 likes

Mobile data after app update

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it.I have automatic update downloads enabled in the appstore so never notice when Spotify receives an update; I also have Mobile data switched off for spo...

  • Regular
  • Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it. I have automatic update downloads enabled in the appstore so never notice when Spotify receives ...
  • 415 Views
  • 0 replies
  • 0 likes
  • offline data
  • 415 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium

Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück spulen. Bitte um Hilfe.

  • Casual Listener
  • Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück...
  • Nico
  • Community Legend
  • 799 Views
  • 3 replies
  • 0 likes
  • 799 Views
  • 3 replies
  • 0 likes