Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
66846 Views
16 replies
37 likes

66846 Views
16 replies
37 likes

Cover art not showing in offline playlist

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual song. How do I get it show on each song?

StereoZ
Newbie
I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual ...
2017-07-23 8:49:12 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Student discount

I already pay for Spotify premium but need to switch to student premium.

Chill3
Newbie
I already pay for Spotify premium but need to switch to student premium.
2017-07-23 3:50:19 PM
2017-07-23 5:18:48 PM
Nico
Community Legend
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Discover weekly not updating

I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...

krispyr
Casual Listener
I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...
2017-07-22 7:15:41 PM
2017-07-23 4:35:04 PM
krispyr
Casual Listener
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

3Gb offline music, can't play

Hi there,On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So playing those 3Gb music in 'Offline Mode' seems to be p...

macspresso
Newbie
Hi there, On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So pl...
2017-07-23 2:43:03 PM
470 Views
0 replies
0 likes

470 Views
0 replies
0 likes

TOOL Local Music on Iphone

I want to be able to use JUST Spotify for my music. I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iPhone before. I added all of my Tool to a playlist, and the...

WAFLMAN
Newbie
I want to be able to use JUST Spotify for my music. I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iP...
2017-07-23 12:45:42 PM
307 Views
0 replies
1 likes

307 Views
0 replies
1 likes

Can't login using iPhone app

I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop version plays fine. Whenever I tap on either CREATE NEW ...

skinkehunden
Casual Listener
I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop versi...
2017-07-21 11:54:58 AM
2017-07-23 4:27:29 AM
skinkehunden
Casual Listener
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Ad problems

The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)

EvanCTaylor
Newbie
The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)
2017-07-23 3:46:42 AM
2017-07-23 4:17:34 AM
HeleneDahl
Newbie
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Do anyone of y'all have a issue when you que multiple songs at once?

On the iPhone app I have a issue where when I que 5 or more songs at once and go to to view the que the bottom one will appear to have no title or artist (just a black space) I can view what song it is by rearranging the order but it is just kinda an...

clarkhamilton
Casual Listener
On the iPhone app I have a issue where when I que 5 or more songs at once and go to to view the que the bottom one will appear to have no title or artist (just a black space) I can view what song it ...
2017-07-22 8:03:47 PM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Discover not updating weekly

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

krispyr
Casual Listener
Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?
2017-07-22 7:06:37 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Is the downloaded music treated as offline?

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular network when needed for other songs? Or is it alway...

WidimGFX
Newbie
I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular ...
2017-07-22 9:31:43 AM
247 Views
0 replies
1 likes

247 Views
0 replies
1 likes

custom playlist cover doesnt show on mobile

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old covers i put on theredoes anyone know how to fix this...

maryssabeck
Newbie
i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old co...
2017-07-22 9:03:07 AM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

Offline music lost after being promted to re-logging in

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was showing as needing to be redownloaded. They green arrows ...

thejohnkane
Casual Listener
This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was s...
2016-10-16 1:47:02 AM
2017-07-22 7:43:17 AM
objetmagique
Casual Listener
547 Views
4 replies
0 likes

547 Views
4 replies
0 likes

Spotify sound quality bad on iPad Air 2

Hello. Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2.What I've done to try fix this issue: Gone to Accessability in iTunes and made sure "Mono s...

Nerph
Newbie
Hello. Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2. What I've done to try fix t...
2017-07-22 6:40:16 AM
623 Views
0 replies
0 likes

623 Views
0 replies
0 likes

Superuser Contribution downloaded offline music

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ? do i have to download the same music to different devices ? i thought once downloaded we could li...

PJ1975
Newbie
i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ? do i have to download the same music ...
2017-07-17 4:51:39 AM
2017-07-22 4:23:50 AM
Maria_B
Moderator
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Superuser Contribution Disconnecting facebook

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've come is settings> social, and then there's a place wh...

pleasehelptnx
Newbie
I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've co...
2017-07-19 8:14:04 PM
2017-07-22 4:04:51 AM
Maria_B
Moderator
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Can't swipe to queue from within certain playlists?

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example and Rap Caviar another. I think this restricted to...

rc_stevenson
Newbie
Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example...
2017-07-22 2:05:30 AM
2017-07-22 2:48:24 AM
MattSuda
Spotify Star
556 Views
1 replies
0 likes
iOS
queue list

556 Views
1 replies
0 likes

Difference between app on iPhone and iPad

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone version. Why are they so different? Why can't I cho...

rosalindthewall
Newbie
I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone ...
2017-07-22 1:46:37 AM
864 Views
0 replies
0 likes

864 Views
0 replies
0 likes

Downloading albums on version 1.8.1.8

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

RichardDavies34
Casual Listener
My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????
2017-07-21 10:21:28 PM
441 Views
0 replies
0 likes

441 Views
0 replies
0 likes

New player / album artwork display in 8.4.8.467 iOS update is awful

I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain. The new player interface's controls auto hide after about 3 seconds for some reason, and then all that's displayed is a CROPPED...

bendhoward
Casual Listener
I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain. The new player interface's controls auto hide after about 3 seconds...
2017-07-21 8:27:08 PM
366 Views
0 replies
0 likes
8.4.8.467

366 Views
0 replies
0 likes

Not my songs

In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.

JayTheAngel
Casual Listener
In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.
2017-07-21 7:38:55 PM
197 Views
0 replies
0 likes

197 Views
0 replies
0 likes

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