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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81573 Views
  • 19 replies
  • 37 likes
  • 81573 Views
  • 19 replies
  • 37 likes

Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

  • Casual Listener
  • I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?
  • Cacar
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

  • Newbie
  • I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike
  • Hubo
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

  • Newbie
  • Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

  • Casual Listener
  • I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...
  • Hubo
  • Community Legend
  • 4841 Views
  • 20 replies
  • 1 likes
  • 4841 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

  • Roadie
  • Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

  • Newbie
  • I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...
  • kejt_
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

  • Casual Listener
  • So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

  • Music Fan
  • I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...
  • kerrycmitchell
  • Music Fan
  • 69913 Views
  • 10 replies
  • 2 likes
  • offline sync
  • 69913 Views
  • 10 replies
  • 2 likes

DOWNLOADING MUSIC

HELLO,I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

  • Newbie
  • HELLO, I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE
  • Max44150
  • Casual Listener
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Need to reboot Android phone to use Chromecast Audio

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is there a way to solve it? Thanks!

  • Visitor
  • When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is th...
  • eduardourrejola
  • Regular
  • 1043 Views
  • 2 replies
  • 1 likes
  • 1043 Views
  • 2 replies
  • 1 likes

Solved!! fddffttrty

trtrtrtyty

  • Casual Listener
  • trtrtrtyty
  • eduardourrejola
  • Regular
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

  • Visitor
  • Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...
  • Soenarto
  • Newbie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

  • Casual Listener
  • I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...
  • danielleoz
  • Casual Listener
  • 8179 Views
  • 9 replies
  • 4 likes
  • 8179 Views
  • 9 replies
  • 4 likes

Need help to redownload Spotify

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage storage and it asks if I want to delete app and al...

  • Newbie
  • For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Solved!! Slow offline playlist Wi-Fi Sync - Spotify on iPhone 5

Hello, I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has remarkably fast Wi-Fi syncing, this is not the case for my iP...

  • Newbie
  • Hello,   I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has...
  • JUNGKOOKIE1234
  • Newbie
  • 9853 Views
  • 47 replies
  • 0 likes
  • 9853 Views
  • 47 replies
  • 0 likes

I can't download music anymore.

Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I cannot download the music a premium account actual...

  • Newbie
  • Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

CLEAR CACHE BUTTON IOS WHERE IS IT ????

NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!!BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!!seriously guyz???Make an effort and create the button. This is annoying to delete the apps.

  • Newbie
  • NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!! BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!! seriously guyz??? Make an effort and create the button. This is annoying to d...
  • 425 Views
  • 0 replies
  • 0 likes
  • 425 Views
  • 0 replies
  • 0 likes

Solved!! My premium account I've had for over 2 years is now saying it's free

My premium account I've been usingFor 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says I have paid for my account. Not sure what is going o...

  • Casual Listener
  • My premium account I've been using For 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says...
  • Maxim
  • Spotify Star
  • 621 Views
  • 5 replies
  • 0 likes
  • 621 Views
  • 5 replies
  • 0 likes

Queue on iPad is a disaster and needs major help

The queue feature, or lack thereof, on the iPad client is very frustrating. I like to use my iPad (not iPhone) so I can take calls, make calls, and perform other tasks on my iPhone without having the music stop if I watch a video from Twitter or Face...

  • Casual Listener
  • The queue feature, or lack thereof, on the iPad client is very frustrating.  I like to use my iPad (not iPhone) so I can take calls, make calls, and perform other tasks on my iPhone without havi...
  • MattSuda
  • Spotify Star
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Play Queue on iPad App?

Is it possible to see the entire play queue on the iPad app? I know how to add a song to the queue, but I haven't found a way to change the position of the next songs to be played yet. Thanks for any advice!Oliver

  • Casual Listener
  • Is it possible to see the entire play queue on the iPad app? I know how to add a song to the queue, but I haven't found a way to change the position of the next songs to be played yet.    ...
  • MattSuda
  • Spotify Star
  • 2100 Views
  • 2 replies
  • 5 likes
  • 2100 Views
  • 2 replies
  • 5 likes