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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70060 Views
  • 16 replies
  • 37 likes
  • 70060 Views
  • 16 replies
  • 37 likes

Superuser Contribution how can ı use ı tunes card money in spotify ???

hi !I'm from Turkey and ı can' use spotify gift card because ı can' found it in Turkey.I want to be premium user but ı don't have a credit card how can ı become a premium user

  • Newbie
  • hi ! I'm from Turkey and ı can' use spotify gift card because ı can' found it in Turkey. I want to be premium user but ı don't have a credit card how can ı become a premium user 
  • Melody
  • Spotify
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cracking noise while playing music

Hello! I have been experiencing a cracking noise while playing music on the ios app latetly. It is really disturbing hearing it all the time. Does anyone know what is the problem? What is causing it?Thanks!

  • Newbie
  • Hello! I have been experiencing a cracking noise while playing music on the ios app latetly. It is really disturbing hearing it all the time. Does anyone know what is the problem? What is causing it?...
  • Melody
  • Spotify
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Signed me out and lost all my downloaded songs

It is the second time this happens. I go to the app and there is a login screen. I log in and all my downloaded songs are missing. This is so frustrating.

  • Newbie
  • It is the second time this happens. I go to the app and there is a login screen. I log in and all my downloaded songs are missing. This is so frustrating.
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Superuser Contribution App won't let me log in

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it just won't let me type

  • Newbie
  • So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it jus...
  • BillyOwens
  • Casual Listener
  • 1023 Views
  • 3 replies
  • 0 likes
  • 1023 Views
  • 3 replies
  • 0 likes

I can't shuffle among filtered songs within a playlist

I suddenly have problems filtering songs in my playlists - when I have filtered on a certain artist I want to shuffle only among the filtered results but after a song or two the shuffle function starts playing also other artists. I have the latest ve...

  • Newbie
  • I suddenly have problems filtering songs in my playlists - when I have filtered on a certain artist I want to shuffle only among the filtered results but after a song or two the shuffle function star...
  • ioxenus
  • Casual Listener
  • 648 Views
  • 3 replies
  • 3 likes
  • 648 Views
  • 3 replies
  • 3 likes

download the app from apple store

Hello,I live in Italy and i cannot find the app in apple store to download.Is it open for a free installation in italy? Thanks,Maia.

  • Newbie
  • Hello, I live in Italy and i cannot find the app in apple store to download. Is it open for a free installation in italy?   Thanks, Maia.
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Iphone 7 not syncing local files

I have this weird problem, i had a couple of playlist from my local files from my laptop to spotify and synced to my iphone, suddenly i couldn't played those songs anymore, so i went back to my laptop and the local files had no songs, so i did the wh...

  • Newbie
  • I have this weird problem, i had a couple of playlist from my local files from my laptop to spotify and synced to my iphone, suddenly i couldn't played those songs anymore, so i went back to my lapto...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Offline music cancelled

Hello It's been the second time in 15 days that my offline music disappeared going back to online music .. I went on holydays with no offline music ... I really pissed me off ... and serously considering changing music provider ... because it's not t...

  • Newbie
  • Hello  It's been the second time in 15 days that my offline music disappeared going back to online music ..  I went on holydays with no offline music ... I really pissed me off ... and se...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Uploading songs from iTunes to Spotify App on the iPhone 6

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do the same thing on the iPhone 6 and transfer songs al...

  • Newbie
  • Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do t...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing, playing, speeding and jumping songs

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

  • Newbie
  • I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Ugh....how can I see only downloaded music in the app on iPhone?

Is there a way to see only the music I have downloaded in the iPhone app? When I click "my music" I get a huge stream of music that includes everything I've listened to. I just want to see what's on my phone, and I want it organized in some coherent ...

  • Casual Listener
  • Is there a way to see only the music I have downloaded in the iPhone app?   When I click "my music" I get a huge stream of music that includes everything I've listened to. I just wan...
  • Nik-wismerhill
  • Newbie
  • 28295 Views
  • 6 replies
  • 5 likes
  • 28295 Views
  • 6 replies
  • 5 likes

Not playing offline

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

  • Newbie
  • So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Problem with downloaded music

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cannot listen to downloaded music there. It indicates i...

  • Newbie
  • I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cann...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Can't see local files in playlists

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

  • Newbie
  • I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Songs Repeating

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accidentally have it set to this, and if so is there a way ...

  • Regular
  • Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accident...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Spotify won't work with LTE

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logged out and logged back into Spotify for it to still ...

  • Newbie
  • So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logge...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Unable to delete songs from downloaded playlist

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to:SaveAdd to PlaylistAdd to QueueShareGo to RadioGo to AlbumGo to Artist And that's it. No deleting - help!!

  • Casual Listener
  • I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to: Save Add to Playlist Add to Queue Share Go to Radio Go to Album Go to Artist &n...
  • 264 Views
  • 0 replies
  • 1 likes
  • 264 Views
  • 0 replies
  • 1 likes

Solved!! Changing Playlist Covers

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work.

  • Casual Listener
  • Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work. 
  • Maxim
  • Spotify Star
  • 531 Views
  • 3 replies
  • 0 likes
  • 531 Views
  • 3 replies
  • 0 likes

Downloaded Music Randomly Deleted (Can someone reset my offline devices?)

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2. For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, but albums in my library randomly disappear from my downloads. Also...

  • Newbie
  • I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2.   For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, bu...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes