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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69531 Views
  • 16 replies
  • 37 likes
  • 69531 Views
  • 16 replies
  • 37 likes

Spotify won't reinstall

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and nothing works.

  • Newbie
  • I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and no...
  • Tom
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

How can i move offline playstis from one account to an other?

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone? And to be able to listen to those tracks offline.

  • Newbie
  • I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone?   And to be able to listen to those tracks of...
  • Tom
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Find songs played in "Winter Run" running playlist

Hello, How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone? Sometimes I hear some great songs as I'm running and I try to remember the lyrics to look up the song after my run but often I fo...

  • Newbie
  • Hello,   How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone?   Sometimes I hear some great songs as I'm running and I try t...
  • 290 Views
  • 0 replies
  • 1 likes
  • 290 Views
  • 0 replies
  • 1 likes

Cant log in on iOS app

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

  • Newbie
  • I can log in on Safari but when I try to log in on iOS app it says wrong password or username.
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Can't play any of my downloaded songs

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

  • Newbie
  • I'm all paid up but cannot play any of my saved songs, can't download, very frustrated
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Restoring Playlists

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seemed to be restored but when I went on the Spotify ap...

  • Newbie
  • I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seem...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Keeps trying to play an ad

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing but had no sound. I exited spotify, turned off and on my tv, restarted my phon...

  • Newbie
  • I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing  but had no sound. I e...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Can't connect ipod nano 5G to spotify

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and nothing came up to reset my ipod. Any help appreciat...

  • Newbie
  • I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and n...
  • 488 Views
  • 0 replies
  • 0 likes
  • 488 Views
  • 0 replies
  • 0 likes

sync new phone

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

  • Newbie
  • i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

I've paid but didn't get Premium

Hello!:)I am from Germany, sorry for my bad english My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it did'nt help. I did'n get an e-mail for confirmation, too.i...

  • Newbie
  • Hello!:) I am from Germany, sorry for my bad english 😄 My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it d...
  • Alvin9526
  • Newbie
  • 313 Views
  • 1 replies
  • 2 likes
  • 313 Views
  • 1 replies
  • 2 likes

Can't use my premium in spotify!

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

  • Newbie
  • I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Where are my downloaded playlists ?

Hi ! First of all, i'm sorry for the poor english, not my native langage.Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the playlists until i see the downloaded logo. On my computer, this is n...

  • Newbie
  • Hi !  First of all, i'm sorry for the poor english, not my native langage. Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the play...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Solved!! Can't find Spotify Network, DNS problem

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I downloaded the premium trial and never again. I still ...

  • Casual Listener
  • It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I dow...
  • kmagowan99
  • Newbie
  • 42975 Views
  • 7 replies
  • 2 likes
  • 42975 Views
  • 7 replies
  • 2 likes

Downloaded songs

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play all the songs i've already downloaded and play it in ...

  • Newbie
  • Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play al...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

Cancelling Spotify premuim

Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing and ask for a refund. Also, after cancelling, I would like to ...

  • Casual Listener
  •  Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing ...
  • annaloke424
  • Casual Listener
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Can't sync local files to iphone

I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I can't get them to download offline or even be played ...

  • Newbie
  • I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I ca...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Won't play a song on iphone

So I have spotify premium and all the songs play fine and in extreme and download fine too but I tried playing 1-800-273-8255 (a song) and it had the circle downloading logo for forever so i removed downloads from my phone and the song still wont pla...

  • Newbie
  • So I have spotify premium and all the songs play fine and in extreme and download fine too but I tried playing 1-800-273-8255 (a song) and it had the circle downloading logo for forever so i removed ...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Spotify in banner

Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an option to enable this... BTW I am on the iPhone 6 Pl...

  • Casual Listener
  • Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an o...
  • hmihaylov
  • Casual Listener
  • 702 Views
  • 4 replies
  • 1 likes
  • 702 Views
  • 4 replies
  • 1 likes

Playlists

I'm looking for this specific playlist called "{} -- Senior year 2k17" but I can't find it when I search for it. It's a public playlist and the user that created it isn't a premium account

  • Newbie
  • I'm looking for this specific playlist called "{🎓} -- Senior year 2k17" but I can't find it when I search for it. It's a public playlist and the user that created it isn't a premium account
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! question about playlist

Hi ! If I delete my playlist , this tracks will delete from my Spotify account forever ? Or I can find tracks in browse music

  • Newbie
  • Hi ! If I delete my playlist , this tracks will delete from my Spotify account forever ? Or I can find tracks in browse music
  • user-removed
  • Not applicable
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes