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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52533 Views
  • 16 replies
  • 36 likes
  • 52533 Views
  • 16 replies
  • 36 likes

Cant download songs

I cant download songs, because it says the storage of my phone (Iphone5c) is full, even if there are nearly 200 MB empty. I saved around 500 songs. So the limit is still far away.Greetings, Max

  • Newbie
  • I cant download songs, because it says the storage of my phone (Iphone5c) is full, even if there are nearly 200 MB empty. I saved around 500 songs. So the limit is still far away. Greetings, Max
  • jnorris170
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Reloading probelem

Why does this continue?

  • Newbie
  • Why does this continue?
  • jnorris170
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Unsaved album doesn't load properly; blank with no tracks and cover

I just started having this problem where unsaved albums on my recently played list and search function come up completely blank, with no tracks, album cover or even the ability to download songs. This problem is occurring on the Spotify app on my IPa...

  • Casual Listener
  • I just started having this problem where unsaved albums on my recently played list and search function come up completely blank, with no tracks, album cover or even the ability to download songs.&nbs...
  • sheldonh44
  • Casual Listener
  • 406 Views
  • 3 replies
  • 0 likes
  • 406 Views
  • 3 replies
  • 0 likes

Shuffle play in iOS

I can't listen to one selected playlist anymore because Spotify shuffle all my songs, of all playlists that I have and not only the one I want listen to! This really is annoying! How can I fix that? I'm using iPhone 6, iOS 10.3.

  • Regular
  • I can't listen to one selected playlist anymore because Spotify shuffle all my songs, of all playlists that I have and not only the one I want listen to! This really is annoy...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

3 devices limit bug

I just bought a new iPhone.Installed Spotify then started downloading my offline songs to be notified after I downloaded 1000 songs that I had reached the 3 devices limit. Fair enough I go to device management and see 3 devices all called the same (i...

  • Casual Listener
  • I just bought a new iPhone. Installed Spotify then started downloading my offline songs to be notified after I downloaded 1000 songs that I had reached the 3 devices limit. Fair enough I go to devic...
  • MattSuda
  • Spotify Star
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Can't access spotify music on apple app. I try and log in and keeps coming up Error

Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address

  • Newbie
  • Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address
  • MattSuda
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

cant find the app

Hi,i'm not sure if this is a problem with spotify or with the phone itself (if i had to guess, i would say that the problem lies in the phone though), but i am unable to find the spotify app on my homescreen. I can still get to it through the search ...

  • Casual Listener
  • Hi, i'm not sure if this is a problem with spotify or with the phone itself (if i had to guess, i would say that the problem lies in the phone though), but i am unable to find the spotify app on my ...
  • MattSuda
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Facebook-Linked Accounts vs Non-Facebook-User

Hi all, I haven't linked my Spotify-Account with my Facebook-Account. And I don't want to do that. But I have added some friends in Spotify.But if I want to share a song with one of my added friends, I can't see them. There are zero friends in my lis...

  • Regular
  • Hi all,   I haven't linked my Spotify-Account with my Facebook-Account. And I don't want to do that. But I have added some friends in Spotify. But if I want to share a song with one of my add...
  • kirashi
  • Community Legend
  • 533 Views
  • 5 replies
  • 0 likes
  • 533 Views
  • 5 replies
  • 0 likes

Best way to organize albums and songs?

This has driven me crazy for years. I would love to be able, on my iPhone, to tell the difference between full and partial albums in My Library. I thought I would just download them and then use the Offline filter as a workaround, but if I download p...

  • Roadie
  • This has driven me crazy for years. I would love to be able, on my iPhone, to tell the difference between full and partial albums in My Library. I thought I would just download them and then use the ...
  • 1009 Views
  • 0 replies
  • 1 likes
  • 1009 Views
  • 0 replies
  • 1 likes

My behind the lyrics doesn't work anymore on my ios devices.

I've tried with various song of "behind the lyrics" playlists, but nothing! I've reinstall the app but nothing. I have a premium italian account. Please help me because I really love this feature, and I want it back as soon as possible.

  • Regular
  • I've tried with various song of "behind the lyrics" playlists, but nothing! I've reinstall the app but nothing. I have a premium italian account. Please help me because I really love this feature, an...
  • krazeechester
  • Newbie
  • 389 Views
  • 1 replies
  • 1 likes
  • 389 Views
  • 1 replies
  • 1 likes

deleting songs by mistake on a iPhone

I deleted some songs from a playlist whilst listening on my iPhone and I'd like to get them back — it seems too easy to delete as there is no 'are you sure' question when you swipe the song. I'd like to know what I deleted (and put them back ...) as ...

  • Regular
  • I deleted some songs from a playlist whilst listening on my iPhone and I'd like to get them back — it seems too easy to delete as there is no 'are you sure' question when you swipe the song.  I...
  • bella_patterson
  • Casual Listener
  • 690 Views
  • 6 replies
  • 0 likes
  • 690 Views
  • 6 replies
  • 0 likes

Playlist

My playlist is pretty broken. I have a long one with about 10 different artists on it, but everytime I shuffle it, it only plays songs by 1 artist, and are the same 20 songs every time. How can I fix this?

  • Newbie
  • My playlist is pretty broken. I have a long one with about 10 different artists on it, but everytime I shuffle it, it only plays songs by 1 artist, and are the same 20 songs every time. How can I fix...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Solved!! Where is REPEAT and SHUFFLE Button after Update 8.4.0 !!!

Where is REPEAT and SHUFFLE Button after Update 8.4.0 !!! There are now "Thumbs Up" and "Thumbs down" Buttons... Why! If I like the track, i add it to list. If I dont, I dont...! And if u Spotify wanna better knowledge, of what I like and not... U HA...

  • Casual Listener
  • Where is REPEAT and SHUFFLE Button after Update 8.4.0 !!!   There are now "Thumbs Up" and "Thumbs down" Buttons... Why! If I like the track, i add it to list. If I dont, I dont...! And if u Sp...
  • gemstormer
  • Music Fan
  • 7520 Views
  • 6 replies
  • 1 likes
  • 7520 Views
  • 6 replies
  • 1 likes

Problem with buffering playlist

After latest update 3-6weeks ago I have problems viewing my playlists. Note I have playlists with 700+ songs. It seems like it now auto downloads view of 100 songs and not the rest before you start scrolling. And since I often want to listen the late...

  • Casual Listener
  • After latest update 3-6weeks ago I have problems viewing my playlists. Note I have playlists with 700+ songs. It seems like it now auto downloads view of 100 songs and not the rest before you start s...
  • Iliad
  • Newbie
  • 504 Views
  • 2 replies
  • 2 likes
  • 504 Views
  • 2 replies
  • 2 likes

Solved!! HEEEEEEELP ME 😭

Good morning! I have an iPad 3rd generation is an iPod 5th generation all are updated but I face difficulties to use Spotify. The application opens, I select a song and then it closes itself. Can someone help me please?

  • Casual Listener
  • Good morning!     I have an iPad 3rd generation is an iPod 5th generation all are updated but I face difficulties to use Spotify. The application opens, I select a song and then it closes ...
  • Hubo
  • Community Legend
  • 401 Views
  • 5 replies
  • 0 likes
  • 401 Views
  • 5 replies
  • 0 likes

App has frozen "waiting"

Hi there my Spotify app is dark grey and says "waiting" on my ipad. It's been like this for a day I've tried deleting the app, but when I click the X and select delete it does nothing. I've rebooted my iPad, still not fixed. Any ideas? thanks!

  • Newbie
  • Hi there   my Spotify app is dark grey and says "waiting" on my ipad. It's been like this for a day I've tried deleting the app, but when I click the X and select delete it does nothing. I've ...
  • lennartdevrijer
  • Newbie
  • 1177 Views
  • 2 replies
  • 0 likes
  • 1177 Views
  • 2 replies
  • 0 likes

Songs pause/freeze after 11 seconds and won't play again?

Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninstall and reinstall the entire app. This always happen...

  • Visitor
  • Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninsta...
  • Scottlycz
  • Newbie
  • 672 Views
  • 1 replies
  • 1 likes
  • 672 Views
  • 1 replies
  • 1 likes

My playlist is not playing in order

I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me because this is driving me crazy. Thanks in advance

  • Regular
  • I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me be...
  • Bittencourt
  • Spotify Star
  • 1009 Views
  • 9 replies
  • 1 likes
  • 1009 Views
  • 9 replies
  • 1 likes

Sort order recently added

Hi, My playlist does not sort in the right order when choosing recently added.The default sort order (ascending) should simply be reversed to descending when choosing recently added but on several devices this does not work. This is using ios version...

  • Casual Listener
  • Hi,   My playlist does not sort in the right order when choosing recently added. The default sort order (ascending) should simply be reversed to descending when choosing recently added but on...
  • kokkiloras
  • Casual Listener
  • 668 Views
  • 2 replies
  • 0 likes
  • Android
    iOS
  • 668 Views
  • 2 replies
  • 0 likes

Spotify only playing 11 seconds of songs!

Hey guys,Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of the song before it stops playing. The bar also stops movi...

  • Casual Listener
  • Hey guys, Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of th...
  • mikburls
  • Casual Listener
  • 2798 Views
  • 6 replies
  • 4 likes
  • 2798 Views
  • 6 replies
  • 4 likes