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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69446 Views
  • 16 replies
  • 37 likes
  • 69446 Views
  • 16 replies
  • 37 likes

Can't disable the behind the lyrics

Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?

  • Music Fan
  • Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...
  • MattSuda
  • Spotify Star
  • 1794 Views
  • 1 replies
  • 4 likes
  • 1794 Views
  • 1 replies
  • 4 likes

iOS app doesn't see changes without quitting and restarting

Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...

  • Music Fan
  • Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Share via email missing?

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

  • Casual Listener
  • Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.
  • njgjmfisher
  • Casual Listener
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

problems downloading playlist

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the playlist on my desktop, but not on my phone. Can someo...

  • Casual Listener
  • Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the pla...
  • smithsarah13
  • Casual Listener
  • 300 Views
  • 2 replies
  • 1 likes
  • 300 Views
  • 2 replies
  • 1 likes

Disable Bluetooth Autoplay on iPhone

My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). The phone and the car are connected via Bluetooth. Whenever i star...

  • Newbie
  • My apologies, as this is probably an old topic; but I don't see it, so....     I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). &...
  • MattSuda
  • Spotify Star
  • 49787 Views
  • 1 replies
  • 2 likes
  • 49787 Views
  • 1 replies
  • 2 likes

Solved!! Can't get rid of behind the lyrics

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the problem is that I don't want to see behind the lyrics o...

  • Casual Listener
  • I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the prob...
  • Anne28
  • Newbie
  • 12205 Views
  • 4 replies
  • 1 likes
  • 12205 Views
  • 4 replies
  • 1 likes

Superuser Contribution Someone using My Spotify

Hi!Someone is using My boyfriend Spotify and has change the mail and password

  • Newbie
  • Hi! Someone is using My boyfriend Spotify and has change the mail and password
  • Maria_B
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are my songs playing in order of most recently added?

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

  • Newbie
  • I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?
  • Maria_B
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

No guarda el orden de la playlist

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el orden "Agregados recientemente", y tengo que selecc...

  • Newbie
  • No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el ...
  • MattSuda
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • iOS
  • 384 Views
  • 1 replies
  • 0 likes

Free trial

How do I start my free trial?

  • Casual Listener
  • How do I start my free trial?
  • Hubo
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • iOS
  • 243 Views
  • 1 replies
  • 0 likes

I can't login my spotify using iPhone

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

  • Newbie
  • I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.
  • Hubo
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Songs simply won't play

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens.Other songs in the CD will play, but just this and one other will not. I thought it might be an issue with the downloaded songs (the...

  • Casual Listener
  • I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens. Other songs in the CD will play, but just this and one other will not. I thou...
  • betsoid
  • Newbie
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing music when I press the Home button

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at all or try to turn my screen off, the music fades o...

  • Casual Listener
  • Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at ...
  • MattSuda
  • Spotify Star
  • 7319 Views
  • 3 replies
  • 1 likes
  • 7319 Views
  • 3 replies
  • 1 likes

Volume bar disapears on random basis

=== START OF TEMPLATE ===Brief description of the issue: There is a random issue on iOS application where the voume bar disapears. Steps to reproduce the issue:First I did this: Open the applicationThen I did that: Play a songI also did this: N/AWhat...

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  • Roadie
  • === START OF TEMPLATE === Brief description of the issue: There is a random issue on iOS application where the voume bar disapears.   Steps to reproduce the issue: First I did this: Ope...
  • MattSuda
  • Spotify Star
  • 948 Views
  • 6 replies
  • 0 likes
  • 948 Views
  • 6 replies
  • 0 likes

Auto update of download top 50 playlist

Hi There,Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they change?I have data set to off for downloading.Looked but ...

  • Music Fan
  • Hi There, Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they chan...
  • MattSuda
  • Spotify Star
  • 2769 Views
  • 1 replies
  • 0 likes
  • 2769 Views
  • 1 replies
  • 0 likes

Spotify premium

HiI just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

  • Newbie
  • Hi I just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?
  • MattSuda
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

I can't play in order after a sort / search within a playlist.

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order. Why? It would be great to take the 2000+ songs in my playlist, sort all of the songs by one artist (from different albums, downloaded on differen...

  • Newbie
  • When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order.  Why?  It would be great to take the 2000+ songs in my playlist, sort all of the son...
  • MattSuda
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • Search
  • 417 Views
  • 1 replies
  • 0 likes

help !

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

  • Regular
  • my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP
  • Hubo
  • Community Legend
  • 841 Views
  • 11 replies
  • 0 likes
  • 841 Views
  • 11 replies
  • 0 likes

Logging in

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address.I know that that's why I'm trying to log in I've changed my password 3 times and still can't log in

  • Newbie
  • I have tried logging in several times and all I keep getting come up is you've already created an account with this email address. I know that that's why I'm trying to log in I've changed my passwor...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

When I play music the aplication closes

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

  • Newbie
  • Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.
  • lilmingming21
  • Newbie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes