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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63785 Views
  • 16 replies
  • 37 likes
  • 63785 Views
  • 16 replies
  • 37 likes

New Release - cannot see artist on new OS

Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every album to see who the artist is and that is really cumbe...

  • Casual Listener
  • Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every albu...
  • MattSuda
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

On free version but can't listen to any music

Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets playedCurrently I am on free account version

  • Newbie
  • Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets played Currently I am on free account version
  • Tommyorsan
  • Casual Listener
  • 537 Views
  • 1 replies
  • 0 likes
  • can't play radio
    can't shuffle play
  • 537 Views
  • 1 replies
  • 0 likes

Solved!! Playlist won't fully load

I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the rest won't load? Thanks.

  • Newbie
  • I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the...
  • sarahs121
  • Newbie
  • 2379 Views
  • 1 replies
  • 1 likes
  • 2379 Views
  • 1 replies
  • 1 likes

Downloaded Music keeps deleting (8.2.0)

Hello. Having an issue with the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in which I have to go back into the app and physically tap all...

  • Casual Listener
  • Hello. Having an issue with  the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in wh...
  • MattSuda
  • Spotify Star
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

Song Plays For 10-11 Seconds Then Stops

I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarted my phone but to no avail. I have also redownloade...

  • Casual Listener
  • I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarte...
  • 516 Views
  • 0 replies
  • 2 likes
  • 516 Views
  • 0 replies
  • 2 likes

Downloaded songs play on Macbook but not on iPhone

Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that have been downloaded to the iPhone and to the Macbook ...

  • Casual Listener
  • Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that hav...
  • dontickmyyum
  • Casual Listener
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Resuming play after Bluetooth call

If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?

  • Casual Listener
  • If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

Spotify song skips when connected Bluetooth

Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.

  • Regular
  • Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.
  • JayRizzo
  • Casual Listener
  • 999 Views
  • 1 replies
  • 1 likes
  • 999 Views
  • 1 replies
  • 1 likes

The daily mix playlist I listened the most to just completely changed genre.Can I put it back?

Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?

  • Casual Listener
  • Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?
  • justinewin_
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Downloaded music disappears again and again

Hi there,maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotify Premium only on my iPhone 6, no other device, no ot...

  • Newbie
  • Hi there, maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotif...
  • victor__49
  • Regular
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

One Playlist not syncing

I have a specific playlist that won't sync from my computer to my iphone. I have:-Gone offline on both, went online.-Reinstalled app-Created a new playlist since then, which does sync fully What the heck am I doing wrong?

  • Casual Listener
  • I have a specific playlist that won't sync from my computer to my iphone.  I have: -Gone offline on both, went online. -Reinstalled app -Created a new playlist since then, which does sync fu...
  • shaggi
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Spotify connect volume on iphone

I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier.Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phone... This is horrendous!! Is there a way I can basica...

  • Casual Listener
  • I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier. Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phon...
  • MattSuda
  • Spotify Star
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

App crashes after 15-20 seconds of playing offline songs

I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.

  • Casual Listener
  • I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Song unavailable

Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? I've downloaded the playlists for offline play as w...

  • Newbie
  • Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? ...
  • katherinerioux
  • Casual Listener
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Spotify shows off-line iOS 10.3.1 update

spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account

  • Newbie
  • spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Cant search in playlist

When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem?Tried pressing the searchbar again does nothing.Looks just like in this screenshot, just fund out locking and unlocking in this stat...

  • Casual Listener
  • When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem? Tried pressing the searchbar again does nothing. Looks just like in this s...
  • Ircfox
  • Casual Listener
  • 310 Views
  • 4 replies
  • 0 likes
  • 310 Views
  • 4 replies
  • 0 likes

Premium subscription

I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please

  • Casual Listener
  • I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please
  • Maxim
  • Spotify Star
  • 398 Views
  • 4 replies
  • 0 likes
  • 398 Views
  • 4 replies
  • 0 likes

Superuser Contribution Escoger música

Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone

  • Casual Listener
  • Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone
  • Mfcm
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music playing on comedy radio???

Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that

  • Newbie
  • Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that
  • hanimal16
  • Newbie
  • 740 Views
  • 5 replies
  • 0 likes
  • 740 Views
  • 5 replies
  • 0 likes

Superuser Contribution My iPhone would not sync with the playlists that were created on Mac OS.

I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstalling the app as well as logging out and logging back...

  • Visitor
  • I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstall...
  • 21ryntnwu4r6j2v
  • Casual Listener
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes