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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68988 Views
  • 16 replies
  • 37 likes
  • 68988 Views
  • 16 replies
  • 37 likes

Solved!! Song unavailable?

I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?

  • Newbie
  • I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?
  • MattSuda
  • Spotify Star
  • 1408 Views
  • 1 replies
  • 0 likes
  • 1408 Views
  • 1 replies
  • 0 likes

Devices disappeared

I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date

  • Newbie
  • I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date
  • MattSuda
  • Spotify Star
  • 1239 Views
  • 1 replies
  • 0 likes
  • 1239 Views
  • 1 replies
  • 0 likes

Using Spotify in Mexico

I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I prefer spotify. I need it to be reliable if this i...

  • Casual Listener
  • I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I...
  • MattSuda
  • Spotify Star
  • 8495 Views
  • 3 replies
  • 0 likes
  • 8495 Views
  • 3 replies
  • 0 likes

Solved!! New iPhone - difficulties logging in

Hi there, I have a new iPhone. I downloaded the Spotify App and I click on the "Already a user? Log In" button. When I enter my email and password on the next screen, it comes up with an error message: "You've already created an account with this ema...

  • Casual Listener
  • Hi there, I have a new iPhone.  I downloaded the Spotify App and I click on the "Already a user?  Log In" button.  When I enter my email and password on the next screen, it comes up wi...
  • pelirroja-sg
  • Casual Listener
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

After cancelling a search in my library my spotify keeps playing the same song on loop - queue prob

My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best. I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuffle play" my songs would proceed as normal but ifif I wanted...

  • Newbie
  • My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best.   I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuf...
  • MattSuda
  • Spotify Star
  • 398 Views
  • 1 replies
  • 1 likes
  • 398 Views
  • 1 replies
  • 1 likes

Spotify app for the roku tv

Hello all!I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' option has disappear on the app itself. On a side note: T...

  • Newbie
  • Hello all! I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' op...
  • MattSuda
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Starting Spotify causes ios 10 to reboot

Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itselfI've removed spotify hard reboot and reinstalled but no change. No other apps have this problemDoesnt matter if i start audio pla...

  • Regular
  • Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itself I've removed spotify hard reboot and reinstalled but no change. No other a...
  • Davel2
  • Regular
  • 804 Views
  • 5 replies
  • 0 likes
  • 804 Views
  • 5 replies
  • 0 likes

Solved!! aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato???

aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!!0 de suporte esse app

  • Newbie
  • aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!! 0 de suporte esse app 
  • dal10cortivo
  • Casual Listener
  • 510 Views
  • 2 replies
  • 0 likes
  • 510 Views
  • 2 replies
  • 0 likes

Solved!! Album Artwork Fiasco

I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks. How to do I continue to view artworks on iPhone in offline mode.

  • Newbie
  • I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks.   How to...
  • Ebel
  • Newbie
  • 4211 Views
  • 14 replies
  • 2 likes
  • 4211 Views
  • 14 replies
  • 2 likes

Albums showing only few tracks

Hi,my Spotify on iPhone started to act weird recently – whenever I browse through my saved albums, it does not show the full tracklist and therefore I'm not able to download the whole album. It usually shows only 1-5 songs. Any ideas what's wrong?Tha...

  • Newbie
  • Hi, my Spotify on iPhone started to act weird recently – whenever I browse through my saved albums, it does not show the full tracklist and therefore I'm not able to download the whole album. I...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Music won't download because of no storage

I had over 100 songs in my library, and I was listening to music once and accidentally hit the download button which deleted all of my music. It won't let even 2 songs download before saying my phone is out of storage. I deleted almost everything els...

  • Newbie
  • I had over 100 songs in my library, and I was listening to music once and accidentally hit the download button which deleted all of my music. It won't let even 2 songs download before saying my phone...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Spotify stops playing on chromecast audio

Hello, unfortunately Spotify connects to my chromecast audio with the latest firmware from both my iPhone 6 and my iPad air, but everytime I switch or skip the track, Spotify stops playing and automatically switches to pause mode. Like this, Spotify ...

  • Visitor
  • Hello,   unfortunately Spotify connects to my chromecast audio with the latest firmware from both my iPhone 6 and my iPad air, but everytime I switch or skip the track, Spotify stops playing a...
  • Riverorange
  • Newbie
  • 2841 Views
  • 14 replies
  • 3 likes
  • chromecast audio
  • 2841 Views
  • 14 replies
  • 3 likes

Undownloaded songs still downloaded! Please help!

I don't understand how to undownload songs. When I click the slider and it goes back to "download" instead of "downloaded" the songs remain with green downloaded arrrows and they are playable even with no connection of any kind. This is true for rece...

  • Visitor
  • I don't understand how to undownload songs.  When I click the slider and it goes back to "download" instead of "downloaded" the songs remain with green downloaded arrrows and they are playable e...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Car play

I've just got spotify premium and new to this.I drive a vw golf 2016 with carplay and with apple music it would dispay all my albums on the car media touchscreen and I could access all music safely through blue tooth on the carscreen.I have tried bot...

  • Visitor
  • I've just got spotify premium and new to this.I drive a vw golf 2016 with carplay and with apple music it would dispay all my albums on the car media touchscreen and I could access all music safely t...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Won't Play Next Song on Playlist. Instead, plays songs from Up Next

Hi.I am trying to play songs from a playlist. Shuffle play works ok (shuffles songs from within the playlist). After fully playing one song though, it plays a song not from that specific playlist. Digging around, it seems to be playing songs from an ...

  • Newbie
  • Hi. I am trying to play songs from a playlist. Shuffle play works ok (shuffles songs from within the playlist). After fully playing one song though, it plays a song not from that specific playlist. ...
  • Psm1
  • Newbie
  • 1403 Views
  • 4 replies
  • 3 likes
  • 1403 Views
  • 4 replies
  • 3 likes

Spotify on iPhone frozen

When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything.I've already tried deleting the app and reinstalling it as well as restarting my iPhone. I have the iPhone 6 on ios 10.2.1 and a premi...

  • Newbie
  • When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything. I've already tried deleting the app and reinstalling it as well as restartin...
  • Hubo
  • Community Legend
  • 673 Views
  • 3 replies
  • 0 likes
  • 673 Views
  • 3 replies
  • 0 likes

Solved!! repeat stuck

i was using my laptop to control spotify on my phone and i had a song on repeat. i am not currently using my laptop to control it, because now—on my phone—i will shuffle my playlist and the song will just keep repeating as it is stuck. i have turned ...

  • Visitor
  • i was using my laptop to control spotify on my phone and i had a song on repeat. i am not currently using my laptop to control it, because now—on my phone—i will shuffle my playlist and the song will...
  • MattSuda
  • Spotify Star
  • 4745 Views
  • 1 replies
  • 0 likes
  • 4745 Views
  • 1 replies
  • 0 likes

Solved!! iOS volume linking spotify Connect

When using spotify on my iOS device to control spotify on my mac i am able to use the volumecontrol of the iPhone to control the volume of this system. Downside of this function is that it also turns the volume up (or way down) on my iPhone itself. W...

  • Newbie
  • When using spotify on my iOS device to control spotify on my mac i am able to use the volumecontrol of the iPhone to control the volume of this system. Downside of this function is that it also turns...
  • MattSuda
  • Spotify Star
  • 17118 Views
  • 1 replies
  • 4 likes
  • 17118 Views
  • 1 replies
  • 4 likes

Listening to playlist within folders

An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the that are contained in the folder. I think that this fe...

  • Newbie
  • An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the tha...
  • MattSuda
  • Spotify Star
  • 703 Views
  • 2 replies
  • 1 likes
  • iOS
    Mobile
  • 703 Views
  • 2 replies
  • 1 likes

Solved!! Why is "run this town" by Jay Z deleted from Spotify?

This is one of my favorite songs and I hear it on repeat everyday. I woke up today and saw it was gone. The song is not even on YouTube. Can someone please tell me why it's gone?

  • Newbie
  • This is one of my favorite songs and I hear it on repeat everyday. I woke up today and saw it was gone. The song is not even on YouTube. Can someone please tell me why it's gone?
  • MattSuda
  • Spotify Star
  • 39015 Views
  • 2 replies
  • 8 likes
  • 39015 Views
  • 2 replies
  • 8 likes