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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80697 Views
  • 19 replies
  • 37 likes
  • 80697 Views
  • 19 replies
  • 37 likes

Songs end 12 secondes early instead of overflowing

Hi Guys, The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 12 secondes and the next song begins, what could be the probl...

  • Newbie
  • Hi Guys,   The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 1...
  • Bittencourt
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Connect to Facebook on iPhone

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. What are the best suggestions? Am I missing something...

  • Casual Listener
  • I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. Wh...
  • lcolling
  • Community Legend
  • 1200 Views
  • 6 replies
  • 0 likes
  • 1200 Views
  • 6 replies
  • 0 likes

Archivos locales

Buenas tardes, He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone).Y es raro porque solo me pasa con esa canción porque tengo otros archivos locales y los pued...

  • Casual Listener
  • Buenas tardes,    He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone). Y es raro porque solo me...
  • 373 Views
  • 0 replies
  • 2 likes
  • 373 Views
  • 0 replies
  • 2 likes

Deleted facebook, and my premium has gone

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

  • Newbie
  • I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

HTML Widget subscribe button not working.

Hello everyone, I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However, when i long press the button and select the open in new ta...

  • Casual Listener
  • Hello everyone,   I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However...
  • Bittencourt
  • Spotify Star
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
  • 0 likes

Solved!! Wrong track plays

I choose to play a track on Spotify free and a different track by the same artist plays!!

  • Casual Listener
  • I choose to play a track on Spotify free and a different track by the same artist plays!!
  • Bittencourt
  • Spotify Star
  • 772 Views
  • 3 replies
  • 0 likes
  • 772 Views
  • 3 replies
  • 0 likes

Ipad/iphone wont play or download on wifi

I've been using spotify for a while now (premium) and all of the sudden my ios devices wont let me listen to music on wifi. When i start the song it turns green but doesn't play it just stays at 0 seconds. But it works just fine on cellular. I know i...

  • Newbie
  • I've been using spotify for a while now (premium) and all of the sudden my ios devices wont let me listen to music on wifi. When i start the song it turns green but doesn't play it  just st...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Spotify for iOs skips a few seconds mid music

Hy guys.Since the last update, my Spotify skips a few seconds (1-2), mid song. They are downloaded songs, that played just fine before. Happens to every music, even in streaming mode too.In my iPhone, using bluetooth to my car...And with headphones t...

  • Newbie
  • Hy guys. Since the last update, my Spotify skips a few seconds (1-2), mid song. They are downloaded songs, that played just fine before. Happens to every music, even in streaming mode too. In my iP...
  • aznkeys1694
  • Newbie
  • 458 Views
  • 2 replies
  • 0 likes
  • 458 Views
  • 2 replies
  • 0 likes

When I click a song to play, it plays the playlist in shuffle mode

I have Spotify premium and this has only become an issue as of today, but whenever I click any song to play, it acts as if I clicked shuffle play. I have tried uninstalling and reinstalling the app, but to no avail. Any suggestions?

  • Casual Listener
  • I have Spotify premium and this has only become an issue as of today, but whenever I click any song to play, it acts as if I clicked shuffle play. I have tried uninstalling and reinstalling the app, ...
  • dariusb1
  • Casual Listener
  • 834 Views
  • 7 replies
  • 1 likes
  • 834 Views
  • 7 replies
  • 1 likes

Download limit not reached yet, so why do I still get the "download limit reached" error message?

I only have a few hundred songs downloaded, yet I still get the "download limit reached" message. Why is this? I even made it so my ipod touch was my only offline device.

  • Newbie
  • I only have a few hundred songs downloaded, yet I still get the "download limit reached" message. Why is this? I even made it so my ipod touch was my only offline device.
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes

Queue on iPhone

I can't view my queue on iPhone 5s. Was working a couple days ago. There's no option to view the queue, I'm stuck viewing the album cover of the current song, which is absolutely useless.

  • Casual Listener
  • I can't view my queue on iPhone 5s. Was working a couple days ago. There's no option to view the queue, I'm stuck viewing the album cover of the current song, which is absolutely useless.
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Playing order uses the wrong word

In my songs tab, sorted alphabetically, not a playlist (haven't tried that) songs that start with "The ..." will play in the order they should (by the second word) but visually they're sorted at the end of the section starting with the letter of the ...

  • Newbie
  • In my songs tab, sorted alphabetically, not a playlist (haven't tried that) songs that start with "The ..." will play in the order they should (by the second word) but visually they're sorted at the ...
  • 291 Views
  • 0 replies
  • 0 likes
  • iOS
  • 291 Views
  • 0 replies
  • 0 likes

Discover Weekly: Suggested Song is already part of my "SAVED" songs

The song "Fisher" by "Camel Power Club" is in my current Discover Weekly even though it has been amongst my saved list of songs for months. I would consider this to be a bug.

  • Newbie
  • The song "Fisher" by "Camel Power Club" is in my current Discover Weekly even though it has been amongst my saved list of songs for months. I would consider this to be a bug.
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

New iPhone won't sync old playlists

I just switched from android to iPhone. I signed into my Spotify on my new iPhone 7 and it shows my account but not any of my playlists, albums, and it's not recognizing my account as premium. Thank you for any help

  • Newbie
  • I just switched from android to iPhone. I signed into my Spotify on my new iPhone 7 and it shows my account but not any of my playlists, albums, and it's not recognizing my account as premium. Thank ...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Issues listing to playlist when paying premium

Dear All, I am paying for spotify premium, however seems there is a bug at your app and i cannot listen to my playlist when offline.Can you please let me know how to fix the issue or suspende my premium account as I am paying for a service that is no...

  • Newbie
  • Dear All,   I am paying for spotify premium, however seems there is a bug at your app and i cannot listen to my playlist when offline. Can you please let me know how to fix the issue or suspe...
  • wingshq
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Shuffle/Repeat Settings Reset

Everytime the iOS app updates, the shuffle & repeat settings get reset (basically turned off). I'm just posting to notify the admins of this issue. It can get cumbersome with multiple updated to constantly get it back to my original settings.

  • Regular
  • Everytime the iOS app updates, the shuffle & repeat settings get reset (basically turned off). I'm just posting to notify the admins of this issue. It can get cumbersome with multiple updated to ...
  • 676 Views
  • 0 replies
  • 0 likes
  • iOS
    repeat
    shuffle
    Update
  • 676 Views
  • 0 replies
  • 0 likes

Spotify for iPhone 3GS in Canadian iTunes store?

I've seen a thread pointing to an older Spotify app version that the iPhone 3GS could support but it links to the American store. Is there a version available for the Canadian store? I use my old phone in a Bose player and was hoping to access my Spo...

  • Casual Listener
  • I've seen a thread pointing to an older Spotify app version that the iPhone 3GS could support but it links to the American store. Is there a version available for the Canadian store?  I use my o...
  • labelscollected
  • Community Legend
  • 867 Views
  • 3 replies
  • 0 likes
  • 867 Views
  • 3 replies
  • 0 likes

Solved!! Links and embedded code don't work when i try to share and promote a track

Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere. It makes it impossible to promote this release. Can someone please look into this? Thanks!https://open.spotify.com/track/31zunBsdmRPZ44...

  • Regular
  • Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere.  It makes it impossible to promote this release. Can someone please look into ...
  • burna
  • Regular
  • 855 Views
  • 6 replies
  • 0 likes
  • 855 Views
  • 6 replies
  • 0 likes

Back Button Not Responding

I've seen a lot of similar threads on the andriod pages, but nothing for iphone. I downloaded the spotify app on my phone today and the "back/previous" button is not working and is grayed out. I can't swipe to the left either; I can only swipe right ...

  • Casual Listener
  • I've seen a lot of similar threads on the andriod pages, but nothing for iphone. I downloaded the spotify app on my phone today and the "back/previous" button is not working and is grayed out. I can'...
  • Danamite
  • Casual Listener
  • 3339 Views
  • 6 replies
  • 1 likes
  • 3339 Views
  • 6 replies
  • 1 likes