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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 61218 Views
  • 16 replies
  • 37 likes
  • 61218 Views
  • 16 replies
  • 37 likes

music stopping

after i click on a song it'll play for about 15 seconds and then just stops and i click on it but my account just stops working also ill click on some songs and they won't even play at all!!

  • Newbie
  • after i click on a song it'll play for about 15 seconds and then just stops and i click on it but my account just stops working also ill click on some songs and they won't even play at all!!
  • LisaHess
  • Regular
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

LOCAL FLAC PLAYBACK

I am trying to open my Spotify account on my new iPhone and it is not recognizing my sign in info. I have reset my password and logout of my account on my old Samsung account

  • Newbie
  • I am trying to open my Spotify account on my new iPhone and it is not recognizing my sign in info. I have reset my password and logout of my account on my old Samsung account
  • wolfie12
  • Regular
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play Playing in Alphabetical Artist Order

I've a playlist I'm trying to shuffle. When I go to the que however, it's showing the upcoming songs are all in order by Artist first name. Anyone else with a similar issue? Don't judge the country throwbacks.

  • Casual Listener
  • I've a playlist I'm trying to shuffle. When I go to the que however, it's showing the upcoming songs are all in order by Artist first name.   Anyone else with a similar issue?   Don't j...
  • DiamondLife522
  • Music Fan
  • 3866 Views
  • 4 replies
  • 1 likes
  • 3866 Views
  • 4 replies
  • 1 likes

Download Error but I still have storage?

I'm a Spotify Premium user and I'm trying to download songs so I can listen offline. I downloaded two songs awhile ago and I have a short playlist (five songs) that I tried to download today and it says I have no storage left. I'm using an iPhone and...

  • Newbie
  • I'm a Spotify Premium user and I'm trying to download songs so I can listen offline. I downloaded two songs awhile ago and I have a short playlist (five songs) that I tried to download today and it s...
  • DiamondLife522
  • Music Fan
  • 2785 Views
  • 2 replies
  • 0 likes
  • 2785 Views
  • 2 replies
  • 0 likes

Solved!! Search missing?

I only see Browe, Activity, Radio, Your Music and Settings in my IOS app. How can I simply search for a song, album or artist?

  • Casual Listener
  • I only see Browe, Activity, Radio, Your Music and Settings in my IOS app. How can I simply search for a song, album or artist?
  • Shirajacob
  • Newbie
  • 9185 Views
  • 8 replies
  • 1 likes
  • 9185 Views
  • 8 replies
  • 1 likes

Unknown device in connect

Hello. My iPhone is showing Christine's iPhone in connect which is playing via my account.I don't know any Christines

  • Newbie
  • Hello. My iPhone is showing Christine's iPhone in connect which is playing via my account. I don't know any Christines
  • ClaudiaBehnke
  • Newbie
  • 4464 Views
  • 3 replies
  • 0 likes
  • 4464 Views
  • 3 replies
  • 0 likes

How to disable auto play

I get in the car and Spotify automatically starts up and starts playing. I would like to disable that but don't see it in settings.How can I disable that?

  • Casual Listener
  • I get in the car and Spotify automatically starts up and starts playing. I would like to disable that but don't see it in settings. How can I disable that?
  • johannordin33
  • Newbie
  • 1159 Views
  • 2 replies
  • 0 likes
  • 1159 Views
  • 2 replies
  • 0 likes

Running wont show playlists

If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working

  • Newbie
  • If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working
  • Hubo
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Log in page Isn't working on iPhone

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an account with this email address" came up as if I'm ...

  • Newbie
  • One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an ...
  • Hubo
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Stuck on Shuffle (Yes, I've turned it off from the song - still shuffles)

I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playing and manually de-selected shuffle from there. Nothing i...

  • Casual Listener
  • I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playin...
  • DOcelot
  • Casual Listener
  • 8349 Views
  • 2 replies
  • 0 likes
  • 8349 Views
  • 2 replies
  • 0 likes

iPhone Facebook login is not working:

I had to change my facebook password 2 time in the last 2 days NOrmally I can click on login with facebook and just say ok to authroize and it works fine. Today nothing. I made sure i have a good signal, I can login to facebook fine. It works on my l...

  • Casual Listener
  • I had to change my facebook password 2 time in the last 2 days  NOrmally I can click on login with facebook and just say ok to authroize and it works fine.  Today nothing. I made sure i hav...
  • ChristinaLuis
  • Casual Listener
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Being charged more than once.

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them to stop charging my card?

  • Newbie
  • Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them...
  • Jacob
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Reinstall & sync

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ songs. What is it syncing??

  • Music Fan
  • I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ s...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in (iPad)

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that e-mail (no, I'm not trying to create any). When I ...

  • Casual Listener
  • I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that...
  • Erika
  • Roadie
  • 424 Views
  • 3 replies
  • 0 likes
  • 424 Views
  • 3 replies
  • 0 likes

Error ao logar na conta

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar essa mensagem.

  • Newbie
  • Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar e...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Running function does not work

Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciated.

  • Newbie
  • Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciate...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Songs I did not put in my queue

When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly a totally diffrent song comes. And if I just skip ...

  • Newbie
  • When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly...
  • ErikG
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Whats' on my screen

Hi,On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white.Why is this?It seems I can not hear the greatd titles...Thanks for helping

  • Casual Listener
  • Hi, On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white. Why is this? It seems I can not hear the greatd titles... Thanks for helping
  • Bittencourt
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Can't download songs even though I'm premium

I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help

  • Casual Listener
  • I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help  
  • ErikG
  • Roadie
  • 19225 Views
  • 7 replies
  • 1 likes
  • 19225 Views
  • 7 replies
  • 1 likes

Solved!! Left channel quiet / muffled

The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled the app. The IOS is up to date and has occurred in...

  • Casual Listener
  • The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled...
  • stevenjw
  • Casual Listener
  • 26856 Views
  • 2 replies
  • 1 likes
  • 26856 Views
  • 2 replies
  • 1 likes