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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81181 Views
  • 19 replies
  • 37 likes
  • 81181 Views
  • 19 replies
  • 37 likes

Premium

I just aid my premium, but it's still saying free

  • Newbie
  • I just aid my premium, but it's still saying free
  • user-removed
  • Not applicable
  • 423 Views
  • 5 replies
  • 0 likes
  • 423 Views
  • 5 replies
  • 0 likes

Trial and premium

Hi!I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20th of January, and that I'll be charged by $ 0.00.Does...

  • Newbie
  • Hi! I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20t...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Never-ending Offline issue feedback

Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer service keep giving people the same useless info which d...

  • Roadie
  • Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer servi...
  • Theothistle
  • Roadie
  • 468 Views
  • 2 replies
  • 0 likes
  • offline issue
  • 468 Views
  • 2 replies
  • 0 likes

Local Files

I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on the playlist and it says I have to download it but...

  • Newbie
  • I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on...
  • bds123123
  • Casual Listener
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! The Songs portion of my library went from +2,000 songs to 0 songs. Help!

I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Albums (hundreds) and all of my Artists (dozens), and ...

  • Casual Listener
  • I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Alb...
  • cemorganiii
  • Casual Listener
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Solved!! iOS10 Control Center & Spotify Connect - No Controls

Hey Guys,there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect). If you disable Spotify Connect, the Spotify Contro...

  • Casual Listener
  • Hey Guys, there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect...
  • Hubo
  • Community Legend
  • 2431 Views
  • 4 replies
  • 0 likes
  • 2431 Views
  • 4 replies
  • 0 likes

Solved!! No album art on lock screen when casting

Hi, I use Spotify on IOS 9.0.2, version 4.3.01426. When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lock screen turns to regular lock screen. When I swipe up to get contro...

  • Regular
  • Hi,   I use Spotify on IOS 9.0.2, version 4.3.01426.   When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lo...
  • user-removed
  • Not applicable
  • 1845 Views
  • 3 replies
  • 0 likes
  • iOS
    lock screen
  • 1845 Views
  • 3 replies
  • 0 likes

Solved!! Rasetting because of missing space

Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?

  • Newbie
  • Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?
  • Maxim
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Won't Download

I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more. I've managed to re download some of them so I can...

  • Casual Listener
  • I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more...
  • Flutterbug28
  • Casual Listener
  • 40159 Views
  • 2 replies
  • 0 likes
  • 40159 Views
  • 2 replies
  • 0 likes

I just bought premium for three months but it still doesn't let me listen to my playlist

Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE

  • Newbie
  • Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE
  • Hubo
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Help

So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.

  • Newbie
  • So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.
  • Hubo
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Username shows as numbers

Hi! So I found out that my Spotify username is showing up as just a bunch of numbers. I found this out from a friend because a group of us have a collaborative Spotify playlist together where we each add new discoveries. Whenever someone adds a new s...

  • Newbie
  • Hi! So I found out that my Spotify username is showing up as just a bunch of numbers. I found this out from a friend because a group of us have a collaborative Spotify playlist together where we each...
  • ErikG
  • Roadie
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Refining artist view

When I use my app and I'm offline I only want to see the artists for which I have downloaded songs, not every artist I every listened to. How do I remove all those usefless names from my list?

  • Casual Listener
  • When I use my app and I'm offline I only want to see the artists for which I have downloaded songs, not every artist I every listened to. How do I remove all those usefless names from my list?
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Problems Connecting on iPhone

For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi). I would search my playlist and be able to play 1-2 songs before it would simply stop playin...

  • Casual Listener
  • For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi).  I would search my playlist and be ...
  • unicorn12345667
  • Newbie
  • 837 Views
  • 4 replies
  • 1 likes
  • 837 Views
  • 4 replies
  • 1 likes

From premium to free

Hey Guys!My spotify account went today from premium to free. One month ago I paid 11,- for 4 free months premium with that deal for 0,99 and Ideal one month you had to pay.Can someone help me to get it back to premium because I am mad like **bleep** ...

  • Newbie
  • Hey Guys! My spotify account went today from premium to free. One month ago I paid 11,- for 4 free months premium with that deal for 0,99 and Ideal one month you had to pay. Can someone help me to ...
  • Hubo
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Payed for premium but still in free (itunes)

Hey whats up?My premium runned yesterday out so i bought a new itunes card, like i do it about 2 years now.But after more than 15 hours im still on free, everywhere.Can somebody help me please?

  • Casual Listener
  • Hey whats up? My premium runned yesterday out so i bought a new itunes card, like i do it about 2 years now. But after more than 15 hours im still on free, everywhere. Can somebody help me please?
  • Tools2810
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Update

Hi Spotify! So you started rolling out an update a quite a while back, and I'm yet to get it. The interface on the iPhone seems to be much more userfriendly than the one I currently have, and as a paying user I am just interested as to when I will ge...

  • Newbie
  • Hi Spotify!    So you started rolling out an update a quite a while back, and I'm yet to get it. The interface on the iPhone seems to be much more userfriendly than the one I currently ha...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Keep bluetooth volume at 100% in the car (iOS)

Hello community!Every time i use spotify in the car, i have to put my audio level back at its maximum.This seems ridiculous but it gets very annoying after a while;-)You change the volume with headphones or when you use the iphone speaker but bluetoo...

  • Newbie
  • Hello community! Every time i use spotify in the car, i have to put my audio level back at its maximum. This seems ridiculous but it gets very annoying after a while;-) You change the volume with ...
  • tennisbold
  • Music Fan
  • 2019 Views
  • 1 replies
  • 0 likes
  • 2019 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my songs on new phones!

I have logged into my premium account on my new iPhone 7 and have no songs? How do I recover these?

  • Casual Listener
  • I have logged into my premium account on my new iPhone 7 and have no songs? How do I recover these?
  • Jim
  • Spotify Legend
  • 2952 Views
  • 8 replies
  • 0 likes
  • 2952 Views
  • 8 replies
  • 0 likes

Songs Tab

Hey,recently I have encountered a problem with all of my saved songs dissapearimg from my "Songs" tab.Im aware that they are still saved in my albums tab but it was way more convenient having them all automatically save to the "Songs" tab so I could ...

  • Newbie
  • Hey, recently I have encountered a problem with all of my saved songs dissapearimg from my "Songs" tab. Im aware that they are still saved in my albums tab but it was way more convenient having the...
  • 588 Views
  • 0 replies
  • 0 likes
  • 588 Views
  • 0 replies
  • 0 likes