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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62683 Views
  • 16 replies
  • 37 likes
  • 62683 Views
  • 16 replies
  • 37 likes

Superuser Contribution My account's glitching up

Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch too with Siri. I closed the app, but it didn't work...

  • Regular
  • Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch ...
  • JuanVides02
  • Regular
  • 896 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
    Unlimited
  • 896 Views
  • 2 replies
  • 0 likes

Spotify premium

Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want t...

  • Casual Listener
  • Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but m...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Spotify Connect on iPad/Mac Air will not connect to Sonos device

Hi thereOn my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its output to that device. I will happily change to another computer...

  • Regular
  • Hi there On my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices.  But when I select one of the Sonos devices Spotify will not respond and change its outpu...
  • cjsmelb
  • Regular
  • 400 Views
  • 4 replies
  • 0 likes
  • 400 Views
  • 4 replies
  • 0 likes

Spotify App Freezes When Opening, Crashes

I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to listen to music as I fly--as any reasonable person would. However,...

  • Newbie
  • I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now.    I have quite a bit of music downloaded onto my device, as I travel for work and like to ...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Ipod touch nao sincroniza minhas musicas

Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se eu nao tivesse pedido o download, ja desloguei, re...

  • Newbie
  • Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Missing song on iPhone, it is there on the desktop

Hi:I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a new song to the list, and it does not show up on the iPh...

  • Regular
  • Hi: I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a n...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Audiography offline.. some musics does not play

I created a Playlist with every music that mean something to my ... I have 33... quite a job.Maybe due to the 1300 music's... in offline mode some simply does not play

  • Casual Listener
  • I created a Playlist with every music that mean something to my ... I have 33... quite a job. Maybe due to the 1300 music's... in offline mode some simply does not play
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Spotify pauses songs with one second left iPhone

It seems like spotify pauses some songs with one second left to go which is really annoying because i would have to skip the song in order to listen to the next one. Is there a fix for this?? iPhone 6siOS: 10.0.1Spotify version: 6.8.0

  • Newbie
  • It seems like spotify pauses some songs with one second left to go which is really annoying because i would have to skip the song in order to listen to the next one. Is there a fix for this??  ...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

How to get Spotify premium back

I had Spotify premium free with my vodaphone package but I had to wipe my phone today and it's lost all passwords I've tried resetting it back it's just saying free I've text ENTERTAINMENT to 97613 and it took me to the vodaphone site and said I had ...

  • Newbie
  • I had Spotify premium free with my vodaphone package but I had to wipe my phone today and it's lost all passwords I've tried resetting it back it's just saying free I've text ENTERTAINMENT to 97613 a...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Why will some MP3 files refuse to sync offline?

I recently upgraded to the new iPhone 7 Plus, and restored my apps from the previous iPhone 6, including Spotify. Most everything is working, however, a few of my local files refuse to sync. They are all in MP3 format. My iPhone is on the same Wifi n...

  • Music Fan
  • I recently upgraded to the new iPhone 7 Plus, and restored my apps from the previous iPhone 6, including Spotify.    Most everything is working, however, a few of my local files refuse to...
  • 333 Views
  • 0 replies
  • 0 likes
  • iphone
    local files
    offline sync
  • 333 Views
  • 0 replies
  • 0 likes

Solved!! Spotify updated but the navigation bar is still on the left

My spotify is up to date (I even tried reinstalling it) but the navigatiom bar is still on the left not on the bottom.When i relog into a friends account it appears on the bottom and when i log back into mine its on the side.There is absolutely no re...

  • Casual Listener
  • My spotify is up to date (I even tried reinstalling it) but the navigatiom bar is still on the left not on the bottom. When i relog into a friends account it appears on the bottom and when i log bac...
  • Maxim
  • Spotify Star
  • 560 Views
  • 5 replies
  • 0 likes
  • 560 Views
  • 5 replies
  • 0 likes

Miss songs on iPad after creating an own playlist w. songs not available at Spotify

Hey guys, I created an own playlist with a lot of tracks available on Spotify. Nevertheless some tracks were'nt available, therefore I imported them on my own via the Mac OS Spotify App and added them to my playlist. Then I downloaded the whole playl...

  • Casual Listener
  • Hey guys,   I created an own playlist with a lot of tracks available on Spotify. Nevertheless some tracks were'nt available, therefore I imported them on my own via the Mac OS Spotify App and ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Premium account - downloaded songs don't play

I've had a premium account with an iphone 7+ 128gb with plenty of space. I've got about 1300 songs on a downloaded playlist (confirmed downloads) and more often than not, 2 out every 5 songs don't load or play... they just stay at 0.00s instead of lo...

  • Casual Listener
  • I've had a premium account with an iphone 7+ 128gb with plenty of space.  I've got about 1300 songs on a downloaded playlist (confirmed downloads) and more often than not, 2 out every 5 songs do...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Plays song then starred track

Hi Guys, my Spotify is driving me nuts. I try listening to an album but instead of playing the next song on the album it plays a song from my starred track and stays on my starred tracks then. Hhhhhhelp please

  • Newbie
  • Hi Guys, my Spotify is driving me nuts. I try listening to an album but instead of playing the next song on the album it plays a song from my starred track and stays on my starred tracks then. Hhhhhh...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Os dependentes da conta familiar sumiram

Tenho um plano familiar com 4 pessoas estava funcionando perfeitamente. A partir de ontem a conta deles não é mais premium. PQ?

  • Newbie
  • Tenho um plano familiar com 4 pessoas estava funcionando perfeitamente. A partir de ontem a conta deles não é mais premium. PQ?
  • 336 Views
  • 0 replies
  • 2 likes
  • 336 Views
  • 0 replies
  • 2 likes

Using Premium, there is no "downloaded" button on my library

I use iphone 6 and the premium version and I can not see the music that I downloaded before on the library section. My friend is using iphone 6 plus and he can see the downloaded button on library.

  • Casual Listener
  • I use iphone 6 and the premium version and I can not see the music that I downloaded before on the library section. My friend is using iphone 6 plus and he can see the downloaded button on library.
  • Hubo
  • Community Legend
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Solved!! Reorder songs in playlist on iPad

IPAD Mini 4, newest Spotify app (updated in last few weeks - but problem has been longer). I want to reorder songs in a playlist 'by most recent first'. At the moment, it doesn't give any option to reorder songs in a playlist, and so the 'most recent...

  • Casual Listener
  • IPAD Mini 4, newest Spotify app (updated in last few weeks - but problem has been longer).   I want to reorder songs in a playlist 'by most recent first'. At the moment, it doesn't give any op...
  • abilea
  • Roadie
  • 9710 Views
  • 5 replies
  • 0 likes
  • 9710 Views
  • 5 replies
  • 0 likes

Spotify storage expands on iPhone even when no downloading songs

From a WiFi guy: If I don't download any songs on my iPhone, and only create playlists and save certain albums in full and follow certain artists, why does Spotify app gobble up more storage on my iPhone? Wouldn't need for more storage arise only if ...

  • Newbie
  • From a WiFi guy:  If I don't download any songs on my iPhone, and only create playlists and save certain albums in full and follow certain artists, why does Spotify app gobble up more storage on...
  • abilea
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Spotify not working at all

It won't let me play any music at all on any device I've tried to log in on it will only let me shuffle play and even though I have Spotify premium it won't let me download any music

  • Newbie
  • It won't let me play any music at all on any device I've tried to log in on it will only let me shuffle play and even though I have Spotify premium it won't let me download any music
  • abilea
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes