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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62810 Views
  • 16 replies
  • 37 likes
  • 62810 Views
  • 16 replies
  • 37 likes

Finding old playlist

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist.Upon upgrading my account this morning, I cannot find my old playlist on...

  • Newbie
  • I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist. Upon upgrading my a...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Spotify add friends not working at all

I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging out and in again, changing settings on my computer an...

  • Newbie
  • I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging ou...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Não atualizou para premium

Fiz o pagamento e já foi debitado e o mesmo não atualizou para premium espero que resolvam logo obrigado

  • Newbie
  • Fiz o pagamento e já foi debitado e o mesmo não atualizou para premium espero que resolvam logo obrigado
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Tastatur im Hintergrund

Bei ios10.2.1 ist dauerhaft in spotify eine Tastatur im Hintergrund woran liegt das ?

  • Newbie
  • Bei ios10.2.1 ist dauerhaft in spotify eine Tastatur im Hintergrund woran liegt das ?
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Albums downloaded tracks won't appear in "Songs".

Until recently I have the chance to hear a Random playback of all of the tracks from different Albums previously downloaded. I found all of them in "Songs". Now they're gone. Only five songs appear in "Songs". This new problem appears in my iOS iPhon...

  • Casual Listener
  • Until recently I have the chance to hear a Random playback of all of the tracks from different Albums previously downloaded. I found all of them in "Songs".  Now they're gone. Only five songs a...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Streaming über chromecast audio keine Steuerung von Spotify im Sperrbildschirm möglich

Hallo zusammen, habt ihr bei eurem iPad auch das Problem wenn ihr zb. die Musik von Spotify über den chromecast audio streamt, dass dann die Steuerung der spotify app nicht mehr über den Sperrbildschirm möglich ist. Das selbe Problem habe ich wenn ic...

  • Newbie
  • Hallo zusammen, habt ihr bei eurem iPad auch das Problem wenn ihr zb. die Musik von Spotify über den chromecast audio streamt, dass dann die Steuerung der spotify app nicht mehr über den Sperrbildsch...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Offline download is STILL UNBELIEVABLY SLOW

Please guys, this problem has been reported a million times. I'll switch to Apple music if I have to spend two days downloading songs offline. I pay for a family account and anyway a premium one to use the offline feature, but it's simply impossible ...

  • Regular
  • Please guys, this problem has been reported a million times. I'll switch to Apple music if I have to spend two days downloading songs offline. I pay for a family account and anyway a premium one to u...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

New update for IOS

So I just downloaded the new IOS update today, and now I can't download Spotify back onto my phone. What's the deal?

  • Newbie
  • So I just downloaded the new IOS update today, and now I can't download Spotify back onto my phone. What's the deal?
  • Hubo
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Problem with app on ipad

Hey,I've spotify premium and when I want to scroll trough a song on my ipad the album is too big! The bar where you can scroll, see information and can adjust the volume is off the screen and I can get it on my screen by moving on the screen... can t...

  • Newbie
  • Hey, I've spotify premium and when I want to scroll trough a song on my ipad the album is too big! The bar where you can scroll, see information and can adjust the volume is off the screen and I can...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

How to manually arrange/re-order my playlist Folderss? (Not the tracts)

Hi, I recently created several new playlists and I want to manually place them where I want within my "list" of playlist folders. i used to be able to drag and drop my playlists into whatever order I wanted. Now drag and drop does not work anymore, e...

  • Newbie
  • Hi,   I recently created several new playlists and I want to manually place them where I want within my "list" of playlist folders. i used to be able to drag and drop my playlists into whateve...
  • jaidawilson
  • Casual Listener
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

App keeps shutting off

Every time I try and get on the app it says I'm not connected to the internet and it will immediately shut off. I have logged off and back on and it worked during those few seconds, but it immediately shut off when I tried to listen to music. I can't...

  • Newbie
  • Every time I try and get on the app it says I'm not connected to the internet and it will immediately shut off. I have logged off and back on and it worked during those few seconds, but it immediatel...
  • KickinWing
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

The Album Art Problem

About two months ago I got a phone call from a friend. I'm kind of the tech guy in my circles: I got called when something technical is not right. This guy told me that he have reached his data limit (2gb per month) every month while he doesn't do th...

  • Roadie
  • About two months ago I got a phone call from a friend. I'm kind of the tech guy in my circles: I got called when something technical is not right. This guy told me that he have reached his data limit...
  • Fluxable
  • Casual Listener
  • 1972 Views
  • 5 replies
  • 8 likes
  • 1972 Views
  • 5 replies
  • 8 likes

not playing an artist??

listen i really really love gorillaz. and i love listening to their music.it works fine if i do my playlist that's just gorillaz songs but if i shuffle my normal playlist there's no gorillaz.i have spotify premium and if i select a certain gorillaz s...

  • Newbie
  • listen i really really love gorillaz. and i love listening to their music. it works fine if i do my playlist that's just gorillaz songs but if i shuffle my normal playlist there's no gorillaz. i ha...
  • 230 Views
  • 0 replies
  • 1 likes
  • 230 Views
  • 0 replies
  • 1 likes

IOS Spotify App Crashing over and over

I have restarted my Iphone 6s+ over and over, reinstalled over and over, and even waited 30 minutes to reinstall and nothing is fixing the constant crashes, please someone help, I hate that I pay for this service and the app can't work!

  • Casual Listener
  • I have restarted my Iphone 6s+ over and over, reinstalled over and over, and even waited 30 minutes to reinstall and nothing is fixing the constant crashes, please someone help, I hate that I pay for...
  • ratchet12146
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

iOS app crashing

iPhone 7 iOS 10.1.1IPad Air 2 iOS 10.1.1Both of my iDevice Spotify apps are crashing immediately when I open Spotify but only on wifi. When I switch to data they work just fine. Please help me

  • Casual Listener
  • iPhone 7 iOS 10.1.1 IPad Air 2 iOS 10.1.1 Both of my iDevice Spotify apps are crashing immediately when I open Spotify but only on wifi. When I switch to data they work just fine. Please help me
  • Hyp1
  • Casual Listener
  • 558 Views
  • 4 replies
  • 1 likes
  • 558 Views
  • 4 replies
  • 1 likes

Solved!! Playlist sort on iPhone

Hello,First I want to say hi to everyone on the community:)So after latest update my playlist starred turned upside down. And now it starts by oldest song and ends by newest.It's really annoying. Now when I play music in my car I need to go backwards...

  • Casual Listener
  • Hello, First I want to say hi to everyone on the community:) So after latest update my playlist starred turned upside down. And now it starts by oldest song and ends by newest. It's really annoyin...
  • Hakanusa
  • Newbie
  • 2411 Views
  • 11 replies
  • 0 likes
  • 2411 Views
  • 11 replies
  • 0 likes

Artists in Your Music incomplete

I have about 2000 songs saved (and downloaded) in Your Music and these appear in the Your Library page, however if I look at the Artists page, only 10 or 15 artists are listed. This issue only started occuring about a month ago. Previously, I am conf...

  • Newbie
  • I have about 2000 songs saved (and downloaded) in Your Music and these appear in the Your Library page, however if I look at the Artists page, only 10 or 15 artists are listed. This issue only starte...
  • Matt202
  • Newbie
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Downloaded songs resetting

HiI currently have Spotify on 2 devices, my main phone and an older iPhone I tend to use for running. I have reset my devices and am sure I only have those two in use. I've had an issue where by if I download my songs for offline use on a second devi...

  • Casual Listener
  • Hi I currently have Spotify on 2 devices, my main phone and an older iPhone I tend to use for running. I have reset my devices and am sure I only have those two in use. I've had an issue where by ...
  • 507 Views
  • 0 replies
  • 1 likes
  • 507 Views
  • 0 replies
  • 1 likes