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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69641 Views
  • 16 replies
  • 37 likes
  • 69641 Views
  • 16 replies
  • 37 likes

My Premium account didn't activate

I paid thru gcash and it deduct in my account but my spotify account didn't active.Need help

  • Newbie
  • I paid thru gcash and it deduct in my account but my spotify account didn't active. Need help
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

How can I get a notification when friend shares song?

I have enabled notifications for Spotify from my iPhone and PC web browser but I don't get any kind of iPhone notification, Spotify email to my email account, or notification w/in Spotify when a friend sends me a song or album. How do I enable this? ...

  • Newbie
  • I have enabled notifications for Spotify from my iPhone and PC web browser but I don't get any kind of iPhone notification, Spotify email to my email account, or notification w/in Spotify when a frie...
  • Leannimal
  • Newbie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Issues with Kanye West - Fade only present on mobile

I have spotify premium and have saved the whole Life of Pablo album and downloaded my song library to my phone. For some reason when, only when playing through mobile, Fade is a second copy of Facts. This glitch is not present when playing through my...

  • Newbie
  • I have spotify premium and have saved the whole Life of Pablo album and downloaded my song library to my phone. For some reason when, only when playing through mobile, Fade is a second copy of Facts....
  • asemhill
  • Newbie
  • 1316 Views
  • 2 replies
  • 1 likes
  • 1316 Views
  • 2 replies
  • 1 likes

Finding someone's playlist on a mobile phone

I'm trying to find a coworker's playlist on my phone and every time I search for the name they gave me I get an error screen. Help?

  • Newbie
  • I'm trying to find a coworker's playlist on my phone and every time I search for the name they gave me I get an error screen. Help?
  • oliviagscott12
  • Music Fan
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Local Files

My laptop has said that my local files (playlist) downloaded. When I try to download the playlist onto my phone, it isn't downloading. It usually says 'waiting to download' or simply doesn't change. I left it to download and came back 3 hours later a...

  • Newbie
  • My laptop has said that my local files (playlist) downloaded. When I try to download the playlist onto my phone, it isn't downloading. It usually says 'waiting to download' or simply doesn't cha...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

offert 0.99 for three month

Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please

  • Casual Listener
  •  Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please 
  • Hubo
  • Community Legend
  • 649 Views
  • 17 replies
  • 0 likes
  • 649 Views
  • 17 replies
  • 0 likes

Playlist cover customisation

So, I've been wanting to change my playlist cover for a while, and I have been hunting around on the forum and apparently people can do this- except I can't. I've tried on my iphone (5S, but still in good condition and on the latest iOS) my desktop (...

  • Newbie
  • So, I've been wanting to change my playlist cover for a while, and I have been hunting around on the forum and apparently people can do this- except I can't. I've tried on my iphone (5S, but still in...
  • Jacob
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Cracking bas noices

I use Spotify together with a pair of wireless Bose OE. In some songs the bass sounds like the headphones would be broken (cracking noice), example songs: Tom Misch - Follow. When I listen to the same track on youtube it sounds is clean.Does anyone k...

  • Newbie
  • I use Spotify together with a pair of wireless Bose OE. In some songs the bass sounds like the headphones would be broken (cracking noice), example songs: Tom Misch - Follow. When I listen to the sam...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Solved!! Choosing Songs, Works on Android but not on iOS

I own an iPhone 4S and a Samsung Galaxy Tab. I installed the Spotify app and am using the same account on both gadgets, but have not upgraded to Premium. How come I can choose the songs I can play using my tablet but I can't do the same thing with my...

  • Casual Listener
  • I own an iPhone 4S and a Samsung Galaxy Tab. I installed the Spotify app and am using the same account on both gadgets, but have not upgraded to Premium. How come I can choose the songs I can play us...
  • Davidfights
  • Newbie
  • 2077 Views
  • 3 replies
  • 0 likes
  • 2077 Views
  • 3 replies
  • 0 likes

Spotify jumps to next song

On the IPad Spotify interrupts a song (sometimes after 15s sometimes after 2min) and jumps to the next song. It does so in shuffle-modus and without shuffle-modus in the free-version. Connection is fine, app newly installed, iPad restartet. Is this p...

  • Newbie
  • On the IPad Spotify interrupts a song (sometimes after 15s sometimes after 2min) and jumps to the next song. It does so in shuffle-modus and without shuffle-modus in the free-version. Connection is f...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Superuser Contribution Latest client only shows subscribed artists in CarPlay UI, but shows all artists in device UI

I just upgraded to the latest version of Spotify on my iPhone 6 today, and when I plugged my phone into my car stereo (a Pioneer AVIC-8200NEX) for CarPlay, I discovered that not all the artists whose music I have in my Library now appear when I selec...

  • Gig Goer
  • I just upgraded to the latest version of Spotify on my iPhone 6 today, and when I plugged my phone into my car stereo (a Pioneer AVIC-8200NEX) for CarPlay, I discovered that not all the artists whose...
  • demonfoo
  • Gig Goer
  • 5578 Views
  • 61 replies
  • 0 likes
  • 5578 Views
  • 61 replies
  • 0 likes

Notification

Bonjour, Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone sauf que je ne reçoit absolument aucune notification sur mon compte depuis que je me suis abonné à Spotify.Je...

  • Casual Listener
  • Bonjour,   Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone  sauf que je ne reçoit absolument aucune not...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

Spotify Abroad

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my country on my profile and it says im in the US! So...

  • Newbie
  • I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Solved!! Change language

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please?

  • Casual Listener
  • How do I change from french to english language on my Spotify. I dont understand french. Can someone help please? 🙂
  • OviiiOne
  • Community Legend
  • 996 Views
  • 3 replies
  • 0 likes
  • 996 Views
  • 3 replies
  • 0 likes

Ayudaaa

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

  • Newbie
  • Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda
  • OviiiOne
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

New Premium Account - How to access downloads

Hi, I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I cant see or access these downloads. In the phone settings I ...

  • Visitor
  • Hi,   I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I ...
  • Bittencourt
  • Spotify Star
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Spotify sometimes stops (iphone)

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App but it Can Happen that the Same Songs stops at the...

  • Newbie
  • Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App...
  • Nico
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't search on Data connection

Hi,Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online to search millions of songs." When I switch from wifi...

  • Casual Listener
  • Hi, Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online ...
  • Bittencourt
  • Spotify Star
  • 10469 Views
  • 3 replies
  • 0 likes
  • 10469 Views
  • 3 replies
  • 0 likes

Am I able to get premium through my apple account

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

  • Newbie
  • Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?
  • wardahkk
  • Newbie
  • 575 Views
  • 4 replies
  • 0 likes
  • 575 Views
  • 4 replies
  • 0 likes

Daily mix stopped working

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes!Please help!!!

  • Newbie
  • It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes! Please help!!!
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes