Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80803 Views
19 replies
37 likes

80803 Views
19 replies
37 likes

Superuser Contribution One episode of aPodcast won’t play. It’s China Unscripted #210

I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:00. I can skip ahead, but it freezes on that time s...

ashman6453
Casual Listener
I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:...
2023-07-13 5:54:03 PM
2023-07-24 5:43:45 PM
Bish26
Visitor
595 Views
4 replies
0 likes

595 Views
4 replies
0 likes

Cómo instalo Spotify en IOS 9.3.5 sin haber tenido nunca una cuenta Apple??

Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible.Tampoco puedo hacerlo desde la cuenta apple, porque es nueva y nunca he tenido una antes.Se puede de a...

Felipealcover69
Visitor
Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible. Tampoco puedo hacerlo desde la cuenta apple, porq...
2019-09-08 1:55:41 PM
2023-07-24 4:53:55 PM
pablomgy17
Visitor
45936 Views
5 replies
0 likes

45936 Views
5 replies
0 likes

Superuser Contribution Can't remove a song from liked songs.

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueI accidentally liked a song from one of my local files playlists. Except, it wont remove from my liked songs. I deleted the p...

user-removed
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue I accidentally liked a song from one of my local ...
2020-04-20 1:48:53 AM
2023-07-24 2:48:19 AM
HGAdam
Newbie
6089 Views
5 replies
1 likes

6089 Views
5 replies
1 likes

Solved!!Superuser Contribution Downloading a plalist on my phone skippes songs from local files

PlanPremiumCountrySwedenDeviceiPhone SE 2020Operating SystemiOS 16.5.1 My Question or IssueI have made a playlist with songs from local files on my computer. When trying to download the playlist on my phone all of the songs from local files are skipp...

August_e
Casual Listener
Plan Premium Country Sweden Device iPhone SE 2020 Operating System iOS 16.5.1 My Question or Issue I have made a playlist with songs from local files on my computer. When trying to d...
2023-07-16 8:30:09 PM
2023-07-22 11:06:25 PM
Wuffles__
Regular
1114 Views
10 replies
0 likes
download
local files

1114 Views
10 replies
0 likes

Solved!!Superuser Contribution I cannot log in on the app

I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect with Facebook" and have never had a problem with it. ...

taaly
Visitor
I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect wi...
2020-04-09 9:11:33 PM
2023-07-22 1:48:34 AM
Eni
Moderator
41384 Views
19 replies
2 likes

41384 Views
19 replies
2 likes

Solved!!Superuser Contribution Fast Forward/Rewind was removed and no longer works when holding down the forward/back arrow

The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it back please! Makes Spotify unusable to me!

nross33
Casual Listener
The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it b...
2023-04-21 2:21:12 AM
2023-07-21 5:50:32 PM
Eni
Moderator
24903 Views
40 replies
6 likes

24903 Views
40 replies
6 likes

BMW Carplay - sound level of Spotify

Belgium DeviceIphone Hi All,Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, but the volume is very very low. The normal sound level is already nice & clear and high o...

gd11_be
Casual Listener
Belgium Device Iphone Hi All, Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, b...
2023-07-18 5:30:22 PM
2023-07-20 5:25:42 PM
gd11_be
Casual Listener
645 Views
3 replies
0 likes

645 Views
3 replies
0 likes

Add views and timestamp on iPad

I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.

Saskia_Lackner
Regular
I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.
2023-07-20 5:47:41 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Offline Download

Spotify App Version8.8.52.521Operating SystemiOS 16.5. (c)Issuewhen downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs seem to download

mdellapina
Newbie
Spotify App Version 8.8.52.521 Operating System iOS 16.5. (c) Issue when downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs ...
2023-07-17 8:16:21 AM
2023-07-20 1:41:14 AM
rtpacis
Regular
1548 Views
2 replies
1 likes

1548 Views
2 replies
1 likes

i can't download my liked songs to listen without wifi

i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like, the arrow to download all of the 1232 songs it's ...

audetrevino
Visitor
i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like...
2023-07-18 7:36:48 PM
2023-07-19 11:26:31 PM
ToolboxT
Roadie
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Superuser Contribution [Mobile][Playlists] Vibration stops when editing playlist of 500 songs in iOS app

When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist that have over 500 songs, could be less too, the vib...

lucca7_
Casual Listener
When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist t...
2023-07-14 2:07:14 AM
2023-07-19 10:31:00 AM
Yordan
Moderator
306 Views
1 replies
1 likes

306 Views
1 replies
1 likes

The Smart Shuffle dialog obscures the shuffle button, and is both long-lived /and/ undismissible.

PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 16 My Question or IssueIn my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended songs have been added to my queue completely covers up the shuffle button. It wo...

snuuuh
Casual Listener
Plan Premium Country US Device iPhone 14 Pro Operating System iOS 16 My Question or Issue In my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended song...
2023-07-18 2:24:09 PM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Superuser Contribution Can’t no longer hide followers/following on public profile?

PlanPremiumCountrySweden DeviceIphone 14 proOperating System(iOS 16.5.1Version8.8.52.521Yesterday i noticed that i no longer can choose to hide my followers/following on my public profile. That option has suddenly disappeared from “Privacy & Social”....

Utopius
Newbie
Plan Premium Country Sweden Device Iphone 14 pro Operating System (iOS 16.5.1 Version 8.8.52.521 Yesterday i noticed that i no longer can choose to hide my followers/following on my...
2023-07-14 11:15:15 PM
2023-07-18 12:21:26 PM
Dian
Spotify Legend
1755 Views
1 replies
0 likes

1755 Views
1 replies
0 likes

Superuser Contribution local files not showing up on iphone

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the option for local files on my iphone but nothing has s...

jayke4
Casual Listener
my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the op...
2023-07-09 3:33:48 AM
2023-07-18 12:18:32 PM
Dian
Spotify Legend
485 Views
3 replies
0 likes

485 Views
3 replies
0 likes

Shuffle button doesn't work (again)

PlanPremiumCountryUnited States DeviceiPhone 8Operating SystemiOS 16.4 My Question or IssueJust installed the app update from 5 days ago and I am once again unable to turn on shuffle. The issue was resolved in the update previous to this one but it's...

_Riot
Visitor
Plan Premium Country United States Device iPhone 8 Operating System iOS 16.4 My Question or Issue Just installed the app update from 5 days ago and I am once again unable to tu...
2023-07-16 6:41:24 PM
2023-07-17 2:17:39 PM
MateusM
Spotify Star
342 Views
1 replies
1 likes

342 Views
1 replies
1 likes

Superuser Contribution Opening Spotify app on ios pauses or interrups other media playback.

PlanPremiumCountrySweden DeviceIPhone 12 MiniOperating SystemIOS 15.1.1 Issue Since recently, opening the spotify application on ios results in any other media playback from other apps, such as apple music, bandcamp, soundcloud, pod caster etc to pau...

stQ
Regular
Plan Premium Country Sweden Device IPhone 12 Mini Operating System IOS 15.1.1 Issue Since recently, opening the spotify application on ios results in any other media ...
2021-12-05 2:01:06 PM
2023-07-17 1:22:57 PM
saikumargvsh
Newbie
4208 Views
22 replies
3 likes
ios interrput pause playback lamesource

4208 Views
22 replies
3 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

New user
Visitor
Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...
2023-07-13 11:50:32 PM
2023-07-15 3:35:03 PM
MihailY
Moderator
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

Superuser Contribution Feedback Sounds not working anymore

PlanPremiumCountryAustriaDeviceiphone12Operating Systemios14.4 My Question or Issuehi there since switching from earpods to wireless airpods the feedback sounds when i play/pause and skipping tracks are not working anymore? is this intended? i really...

petershaw
Casual Listener
Plan Premium Country Austria Device iphone12 Operating System ios14.4 My Question or Issue hi there since switching from earpods to wireless airpods the feedback sounds when i play/p...
2021-03-14 6:31:04 PM
2023-07-15 5:07:57 AM
Arjun11
Newbie
2203 Views
6 replies
0 likes
AirPods
Feedback Sounds

2203 Views
6 replies
0 likes

Superuser Contribution Spotify closes while playing a song

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different device, restarting my phone, and my phone is on the new...

MsRubiks
Casual Listener
I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different devi...
2023-07-10 12:17:43 PM
2023-07-14 11:51:12 PM
Eni
Moderator
361 Views
1 replies
1 likes

361 Views
1 replies
1 likes

Superuser Contribution Stuck on Downgrade button and can’t logout

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can log back in with the correct account, which has a ...

New user
Visitor
I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can...
2023-07-12 11:38:06 PM
2023-07-14 12:02:16 PM
Yordan
Moderator
662 Views
1 replies
0 likes

662 Views
1 replies
0 likes

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