Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69580 Views
16 replies
37 likes

69580 Views
16 replies
37 likes

Songs imported from iTunes skipping

Hey guys,I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my phone it skips all the iTunes tracks. The cover art co...

cmg115
Newbie
Hey guys, I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my...
2015-11-30 3:07:30 AM
2016-12-03 2:09:04 AM
dewmanchewy
Newbie
465 Views
1 replies
0 likes

465 Views
1 replies
0 likes

App closing on home page

Hi,When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the service provider side I have clean reinstalled on all dev...

Stacybax83
Casual Listener
Hi, When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the serv...
2016-12-03 1:40:58 AM
179 Views
0 replies
0 likes

179 Views
0 replies
0 likes

Can't log into website

I can't log into the app with my email but no the website

Talon5
Newbie
I can't log into the app with my email but no the website
2016-12-02 10:40:18 PM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Browse Spotify Tracks Through Car Stereo

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem. My car (Infiniti g37) has ipod (iphone6 in my case) connectivity, so I can listen to both Apple Music and Spotify throu...

Jefbystereo
Casual Listener
I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem. My car (Infiniti g37) has ipod (iphone6 in my case) connect...
2016-12-02 1:43:11 AM
2016-12-02 10:09:58 PM
Jefbystereo
Casual Listener
788 Views
2 replies
0 likes

788 Views
2 replies
0 likes

Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

Alanis_Alondra
Casual Listener
I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working ...
2016-12-02 9:17:06 PM
2016-12-02 9:28:26 PM
JCdotnl
Roadie
340 Views
2 replies
0 likes

340 Views
2 replies
0 likes

Unable to download App

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other apps and spotify is the only one that is giving me troubl...

edmilord
Newbie
I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other a...
2016-12-02 9:16:41 PM
499 Views
0 replies
0 likes

499 Views
0 replies
0 likes

Artists album contents disappearing

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in order to get all of my artists back in that folder. ...

kaylajazz
Newbie
When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in o...
2016-12-02 4:47:54 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

How to download a version of Spotify for iOS 7.1.2

Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior, mas eu não estou no clima para comprar um novo dis...

DR1L
Newbie
Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior,...
2016-12-02 4:36:26 AM
2016-12-02 4:16:26 PM
Maxim
Spotify Star
8803 Views
1 replies
0 likes

8803 Views
1 replies
0 likes

Spotify goes offile on mobile data

Hi guys!I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1 The app constantly goes offline while on mobile data and I am sure that my internet is okay.I've restarted the device, re-installed spotify and the problem still continues.I am not s...

user-removed
Visitor
Hi guys! I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1 The app constantly goes offline while on mobile data and I am sure that my internet is okay. I've restarted the device,...
2016-11-28 3:40:43 PM
2016-12-02 1:38:17 PM
Bittencourt
Spotify Star
505 Views
3 replies
0 likes

505 Views
3 replies
0 likes

it won't let me search who i want to collaborate my playlist with it won't let me search anyone

hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do

jayman2813
Casual Listener
hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do
2016-12-02 5:02:45 AM
2016-12-02 12:07:21 PM
MartinStoichkov
Community Legend
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Spotify Crashes on Ipad

Brief description of the issue:While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song. I already reinstalled spotify, reset the ipad to factory settings. Reinstalled spotify. Works for a...

koendo
Casual Listener
Brief description of the issue: While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song. I already reinstalled spotify, rese...
2016-11-30 12:15:56 PM
2016-12-02 11:05:41 AM
koendo
Casual Listener
386 Views
2 replies
0 likes

386 Views
2 replies
0 likes

Iphone 6 Spotify playlist Reverse Order

Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a Sort By options menu and you can select sort by recently added.

Rachael_Fenton
Casual Listener
Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a...
2016-12-02 9:39:59 AM
405 Views
0 replies
0 likes
Reverse Order

405 Views
0 replies
0 likes

songs don't show in iPhone app

hi, I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook won't appear on my iphone app. It will shows I am following the art...

adely
Casual Listener
hi, I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook w...
2016-12-01 5:05:17 AM
2016-12-02 4:08:30 AM
Bittencourt
Spotify Star
597 Views
3 replies
0 likes

597 Views
3 replies
0 likes

Can't login

I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway

Swan2
Newbie
I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway
2016-12-01 10:13:49 PM
2016-12-01 12:21:00 AM
Nico
Community Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

music stops playing after a few minutes

I have the free Spotify app on my iPhone. It worked just fine to play at work until about a week ago. Now it will play songs only for a few minutes and then just stop on one of those ads and won't play again. I have to either shut my phone off and tu...

anitagray
Newbie
I have the free Spotify app on my iPhone. It worked just fine to play at work until about a week ago. Now it will play songs only for a few minutes and then just stop on one of those ads ...
2016-12-01 11:41:52 PM
361 Views
0 replies
0 likes

361 Views
0 replies
0 likes

Screen very sensitive in pocket

Hey everyone! I am new here. I have an iPhone 5s with the latest iOS on it (10.11) along with the latest Spotify update. I was having problems with my Spotify downloading music offline so decided to uninstall it and install it again. After doing this...

LauraChips
Newbie
Hey everyone! I am new here. I have an iPhone 5s with the latest iOS on it (10.11) along with the latest Spotify update. I was having problems with my Spotify downloading music offline so decided to ...
2016-12-01 11:16:37 PM
661 Views
0 replies
0 likes

661 Views
0 replies
0 likes

Difference between Saving tracks and adding to playlists

Apologies if this has already been asked elsewhere, but I'm unable to find an answer. I noticed that when I hit 'Save' next to a song its then added to my iPhone's (iPhone 6s iOS 10.1) memory, as opposed to the song being marked as 'liked' ala Facebo...

Zero31
Casual Listener
Apologies if this has already been asked elsewhere, but I'm unable to find an answer. I noticed that when I hit 'Save' next to a song its then added to my iPhone's (iPhone 6s iOS 10.1) memor...
2016-11-30 5:40:55 AM
2016-12-01 9:18:40 PM
Bittencourt
Spotify Star
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

Spotify won't play in the background using an iPhone 7 plus

With the dongle attached, music stops playing when I press the home button. This is especially important, as I teach fitness classes. So I need the music to keep playing while I access tabata timers in other apps, etc. It's also just kind of annoying...

SuperSexMachine
Casual Listener
With the dongle attached, music stops playing when I press the home button. This is especially important, as I teach fitness classes. So I need the music to keep playing while I access ta...
2016-11-30 10:44:44 PM
2016-12-01 7:52:56 PM
Bittencourt
Spotify Star
13396 Views
1 replies
1 likes

13396 Views
1 replies
1 likes

I cant pay

I put all the correct information in the gaps and when y submit, a little red cartel apears and sais that I cant payPlease Help me

FamiliaHojita
Casual Listener
I put all the correct information in the gaps and when y submit, a little red cartel apears and sais that I cant pay Please Help me
2016-11-30 10:26:48 PM
2016-12-01 6:37:53 PM
Bittencourt
Spotify Star
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

Can only play shuffle...

I cannot choose my music... can only play shuffle... i have a spotify premium account.

charlesrijg
Newbie
I cannot choose my music... can only play shuffle... i have a spotify premium account.
2016-12-01 3:40:05 PM
2016-12-01 5:37:27 PM
Nico
Community Legend
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

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