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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65504 Views
  • 16 replies
  • 37 likes
  • 65504 Views
  • 16 replies
  • 37 likes

Solved!! Song wil not play on my iPhone!!

Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?

  • Casual Listener
  • Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?  
  • Nico
  • Community Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Solved!! Problem with artics

Hello Spotify.I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had ItaloBrothers, but now is everything ok. I'm from the Cze...

  • Casual Listener
  • Hello Spotify. I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had Ital...
  • Jacob
  • Community Legend
  • 574 Views
  • 5 replies
  • 0 likes
  • 574 Views
  • 5 replies
  • 0 likes

App still has hamburger menu

On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app and re-installing with no luck. If i log out, and ...

  • Visitor
  • On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app...
  • 450 Views
  • 0 replies
  • 1 likes
  • 450 Views
  • 0 replies
  • 1 likes

Spotify app only see 1 of 3 Google Cast/Chromecast devices

In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and the Google Home app have no trouble casting to all t...

  • Regular
  • In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and t...
  • 443 Views
  • 0 replies
  • 0 likes
  • 443 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to connect to Spotify in the mobile network of MTEL, Bulgaria

Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all mobile devices. Mine is iPhone 6 with latest iOS b...

  • Casual Listener
  • Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all...
  • wanderer9
  • Casual Listener
  • 1507 Views
  • 6 replies
  • 1 likes
  • 1507 Views
  • 6 replies
  • 1 likes

Solved!! Playing songs not on playlist every time

Hi all, I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution. I created a playlist of the Hamilton soundtrack. Great musical, if you haven't seen or heard of it. Anyway, there are 46 songs in ...

  • Newbie
  • Hi all,   I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution.  I created a playlist of the Hamilton soundtrack.  Great mus...
  • Bittencourt
  • Spotify Star
  • 1402 Views
  • 1 replies
  • 1 likes
  • 1402 Views
  • 1 replies
  • 1 likes

Downloading music In a very slow speed

I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help

  • Newbie
  • I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help
  • Jacob
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Uppgradera till premium

Hej!Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium.Hur gör jag då?

  • Newbie
  • Hej! Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium. Hur gör jag då?
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Error appearing when downloading music

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of space on my device

  • Casual Listener
  • Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of s...
  • Bittencourt
  • Spotify Star
  • 414 Views
  • 5 replies
  • 0 likes
  • 414 Views
  • 5 replies
  • 0 likes

Is CarPlay ever going to work properly?!

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify.Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd expect!) but it's a different story for Spotify.There must...

  • Casual Listener
  • Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify. Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd exp...
  • iWurzel
  • Casual Listener
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

I used to have several Daily Mixes, now only one... ?

When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on for over a week. Did the feature change? Are mine "...

  • Casual Listener
  • When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on ...
  • Catee
  • Community Legend
  • 938 Views
  • 3 replies
  • 0 likes
  • 938 Views
  • 3 replies
  • 0 likes

Unable to login with Facebook

I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?

  • Newbie
  • I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?
  • alexisburks
  • Newbie
  • 652 Views
  • 2 replies
  • 0 likes
  • 652 Views
  • 2 replies
  • 0 likes

Solved!! A Way to Automatically Watch 30 Minute Video Ads?

Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on the very small watch video link, can be incredibly d...

  • Casual Listener
  • Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on t...
  • loqitu
  • Casual Listener
  • 3037 Views
  • 2 replies
  • 0 likes
  • 3037 Views
  • 2 replies
  • 0 likes

Last FM Credentials

I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect.I'm 100% sure they are correct, I'm using the same username/password on the last.fm website and I c...

  • Casual Listener
  • I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect. I'm 100% sure they are correct, I'm using th...
  • Catee
  • Community Legend
  • 592 Views
  • 5 replies
  • 0 likes
  • 592 Views
  • 5 replies
  • 0 likes

Solved!! Switching Phones

I know this may sound like a stupid question, but I'd rather be safe than sorry. Hubs bought me Spotify Premium for Christmas. He's also getting me a new phone. Will it transfer to the new device or is it sensitive to prevent account sharing? Thanks!

  • Casual Listener
  • I know this may sound like a stupid question, but I'd rather be safe than sorry. Hubs bought me Spotify Premium for Christmas. He's also getting me a new phone. Will it transfer to the new device or ...
  • pissed9
  • Casual Listener
  • 50135 Views
  • 7 replies
  • 0 likes
  • 50135 Views
  • 7 replies
  • 0 likes

Sort Playlists on iOS Mobile

Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually been added before the music itself. It means that I ca...

  • Newbie
  • Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually bee...
  • kazchaz
  • Newbie
  • 9082 Views
  • 13 replies
  • 21 likes
  • 9082 Views
  • 13 replies
  • 21 likes

Spotify crashes after startup on iPhone 6

Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't know what else to do

  • Newbie
  • Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't ...
  • crematedman
  • Community Legend
  • 708 Views
  • 3 replies
  • 0 likes
  • 708 Views
  • 3 replies
  • 0 likes

Random Pauses

Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its very frustrating

  • Newbie
  • Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Cannot play downloaded playlist when offline

When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it says 'Track not available. You are offline. Go online an...

  • Newbie
  • When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it ...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Song not downloaded - If you own the song, you can sync it from your computer

I used to own the song and have it iTunes on my mac, however, I no longer do.Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly appreciated.

  • Newbie
  • I used to own the song and have it iTunes on my mac, however, I no longer do. Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly apprecia...
  • 987 Views
  • 0 replies
  • 5 likes
  • 987 Views
  • 0 replies
  • 5 likes