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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65005 Views
  • 16 replies
  • 37 likes
  • 65005 Views
  • 16 replies
  • 37 likes

Offline?

When I leave a wifi area, why does Spotify go offline and not let me play my music?

  • Newbie
  • When I leave a wifi area, why does Spotify go offline and not let me play my music?
  • Bittencourt
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for kids

Hi I would like that my kids (5 and 8 year old) listen Spotify in their bedroom. Is there a solution to do that without purchase for each a device (ipod touch f.e.) to manage the app. I'm searching a terminal directly connected with spotify to listen...

  • Newbie
  • Hi I would like that my kids (5 and 8 year old) listen Spotify in their bedroom. Is there a solution to do that without purchase for each a device (ipod touch f.e.) to manage the app.   I'm se...
  • Maxim
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

iOS 10 update and Bluetooth issues

I recently update to iOS 10 and Spotify is no longer connecting to my Bluetooth headphones. I tried a fresh install without any luck. Bluetooth works on all others devices.

  • Newbie
  • I recently update to iOS 10 and Spotify is no longer connecting to my Bluetooth headphones. I tried a fresh install without any luck. Bluetooth works on all others devices.
  • kolorobot
  • Newbie
  • 1383 Views
  • 6 replies
  • 0 likes
  • 1383 Views
  • 6 replies
  • 0 likes

spotify dosen't open ios 7.1.2

hey guys after the update that was there a few days ago i can't open spotify on my iphone, when i press the spotify icon nothing happens its just like that it dosent know that i clicked the icon, im useing a iphone 4 with ios 7.1.2 Plz Help

  • Visitor
  • hey guys after the update that  was there a few days ago i can't open spotify on my iphone, when i press the spotify icon nothing happens its just like that it dosent know that i clicked the ico...
  • radekde
  • Casual Listener
  • 856 Views
  • 3 replies
  • 0 likes
  • 856 Views
  • 3 replies
  • 0 likes

Solved!! Log in failed already have an account

Hi. Just signed up and when trying to log in I get a message saying that I already have an account?

  • Casual Listener
  • Hi. Just signed up and when trying to log in I get a message saying that I already have an account?
  • Emma130979
  • Casual Listener
  • 916 Views
  • 5 replies
  • 0 likes
  • 916 Views
  • 5 replies
  • 0 likes

Resetting my account and password

Guys, please help me. I forgot my first account's password and now I'm trying to reset it, I forgot my username. Please help me. It's a premium account. I can't pay 2 accounts. Reply ASAP.

  • Newbie
  • Guys, please help me. I forgot my first account's password and now I'm trying to reset it, I forgot my username. Please help me. It's a premium account. I can't pay 2 accounts. Reply ASAP. 😞
  • LordRollin
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Do not working notifications

Do not come Push notifications in the settings they are toggle on. iOS 10.1.1Pls help me

  • Newbie
  • Do not come Push notifications in the settings they are toggle on. iOS 10.1.1 Pls help me
  • LordRollin
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Iphone not showing subscription or playlists?

I've downloaded the spotify app and logged in, however on the app it says that my subscription is free (i have premium) and i have no playlists? On my PC it says i have premium and all playlists etc. I've tried logging off and on and also tried resta...

  • Newbie
  • I've downloaded the spotify app and logged in, however on the app it says that my subscription is free (i have premium) and i have no playlists? On my PC it says i have premium and all playlists etc....
  • LordRollin
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

only some tracks are showing up on a playlist

When I go on a playlist of one artist it shows a playlist that has 14 songs, but when I go on it, there's only four songs and 10 are missing artist: Grupo Maximo Grado

  • Casual Listener
  • When I go on a playlist of one artist it shows a playlist that has 14 songs, but when I go on it, there's only four songs and 10 are missing artist: Grupo Maximo Grado
  • Catee
  • Community Legend
  • 380 Views
  • 4 replies
  • 0 likes
  • 380 Views
  • 4 replies
  • 0 likes

Dont subscribe

I was trying to pay to subscribe premium. End of the paying process,I couldnt do it and return to payment page again. I did this three times and Spotify took my money each transactions. Please refund my money

  • Newbie
  • I was trying to pay to subscribe premium. End of the paying process, I couldnt do it and return to payment page again. I did this three times and Spotify took my money each transactions. Please refu...
  • aplerx946
  • Newbie
  • 292 Views
  • 1 replies
  • 1 likes
  • 292 Views
  • 1 replies
  • 1 likes

[SOLVED] BUG: All "Saved" songs are downloading to phone, ignoring the "Download" option

SOLUTION:You have to delete and reinstall the app, this will reset everything and the saved songs will now respect the "Download" option iOS App version 6.8.0.3786 I use Spotify all the time and I have noticed that it is downloading all "Saved" songs...

  • Newbie
  • SOLUTION: You have to delete and reinstall the app, this will reset everything and the saved songs will now respect the "Download" option    iOS App version 6.8.0.3786   I us...
  • 527 Views
  • 0 replies
  • 0 likes
  • bug
    solved
  • 527 Views
  • 0 replies
  • 0 likes

Turn off shuffle function

Hi,I have a premium family account and am not able to turn off the shuffle function. I cannot choose a song or listen in album order. When pressing the green double arrow symbol to turn shuffle function off the attached window appears. Translated to ...

  • Newbie
  • Hi, I have a premium family account and am not able to turn off the shuffle function. I cannot choose a song or listen in album order. When pressing the green double arrow symbol to turn shuffle f...
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

My account was hacked

What can I do to get rid of the Hacker and recover my account not to mention to Strenghten it. This MacBook Air di Anna who the **bleep** is it?

  • Visitor
  • What can I do to get rid of the Hacker and recover my account not to mention to Strenghten it. This MacBook Air di Anna who the **bleep** is it?
  • Hubo
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Shuffle will not turn off iPad Air iOS 9

Shuffle will not turn off actually plays any song other than playlist selected at random. please help premium user thanks in advance

  • Casual Listener
  • Shuffle will not turn off actually plays any song other than playlist selected at random.   please help    premium user   thanks in advance
  • Hubo
  • Community Legend
  • 902 Views
  • 10 replies
  • 0 likes
  • 902 Views
  • 10 replies
  • 0 likes

I didnt download spotify for iphone

Hello,i wanted to download spofity app but i got a message from AppStore;unable to download app.can you help me?Thanks

  • Casual Listener
  • Hello,i wanted to download spofity app but i got a message from AppStore;unable to download app.can you help me? Thanks
  • Hubo
  • Community Legend
  • 483 Views
  • 5 replies
  • 0 likes
  • 483 Views
  • 5 replies
  • 0 likes

Spotify iPhone app not working

Help please! My spotify premium app for iPhone has not been working for about 3 weeks. I reinstalled it and when I try to open it, the app does not load and remains a gray empty space. What can I do to fix this??

  • Newbie
  • Help please! My spotify premium app for iPhone has not been working for about 3 weeks. I reinstalled it and when I try to open it, the app does not load and remains a gray empty space. What can I do ...
  • noracarrell
  • Casual Listener
  • 6662 Views
  • 7 replies
  • 0 likes
  • 6662 Views
  • 7 replies
  • 0 likes

Search problems

Hey there, I've seen other people having similar issues but my search bar will not load anything. It just gives me an error. I have tried restarting my device multiple times.

  • Newbie
  • Hey there, I've seen other people having similar issues but my search bar will not load anything. It just gives me an error. I have tried restarting my device multiple times.
  • Nico
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

No device found on my iPhone with AV

Can anyone help? I have a Yamaha RX750 AV system set up on wifi and I can't find the device on my iPhone and connect to Spotify. I have both the AV and my iPhone connected to the wifi and can control the AV through my iPhone but when I try and connec...

  • Casual Listener
  • Can anyone help? I have a Yamaha RX750 AV system set up on wifi and I can't find the device on my iPhone and connect to Spotify. I have both the AV and my iPhone connected to the wifi and can control...
  • Gaeb
  • Casual Listener
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

Cannot login on Iphone

I have an iPhone 6s and iOs 10 and the touch keys aren't working .. If i press "login" i am not able to login ... key is not reacting to touch ... any idea or solution? thank you

  • Newbie
  • I have an iPhone 6s and iOs 10 and the touch keys aren't working .. If i press "login" i am not able to login ... key is not reacting to touch ... any idea or solution? thank you
  • Nico
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Horrible Customer Service

Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a question to be resolved, still with no resolution. Th...

  • Casual Listener
  • Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a qu...
  • user-removed
  • Not applicable
  • 381 Views
  • 2 replies
  • 1 likes
  • 381 Views
  • 2 replies
  • 1 likes