Family account and deleting files

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers

• mintymurray
• Casual Listener
• Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone,  Any ideas Cheers
• 2016-11-19 11:20:29 AM
• 387 Views
• 0 replies
• 0 likes
• Account
  i phone

Family account and deleting files

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers

• mintymurray
• Casual Listener
• Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone,  Any ideas Cheers
• 2016-11-19 11:18:12 AM
• 243 Views
• 0 replies
• 0 likes

Local Files won't sync into iPhone using Wi-Fi

So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on something that I could avoid. Is there any new solution ab...

• linhnguyen13131
• Newbie
• So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on somethi...
• 2016-11-19 3:28:47 AM
• 276 Views
• 0 replies
• 0 likes

Song Recommendations

Hi Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ?And if its not available does anyone know if it will become available for iphone ? Thank...

• Spotifyforcliff
• Casual Listener
• Hi    Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ? And if its not avail...
• 2016-11-18 8:30:22 AM
• 2016-11-19 2:14:07 AM
• CorvoNero
• Regular
• 631 Views
• 1 replies
• 0 likes

iPad App Keeps Losing Connection

For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost impossible, and tracks fail to buffer. At other time...

• egglayingmammal
• Casual Listener
• For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost i...
• 2016-11-19 1:48:45 AM
• 672 Views
• 0 replies
• 0 likes

Can't login

Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone And I'm paying for it

• Romany1
• Newbie
• Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone 😞 And I'm payin...
• 2016-11-19 1:02:59 AM
• 320 Views
• 0 replies
• 0 likes

Recover Songs from iphone device, how do you get back "SONGS" your Library

• dafromsky
• Newbie
• 2016-11-18 12:56:50 AM
• 302 Views
• 0 replies
• 0 likes

Music not available when I go offline

I have premium account and I've downloaded music onto my iphone so that when I travel out of country I can still play music but when I close app and lose wifi or cellular service, the music is no longer available. Suggestions?

• Sawels
• Newbie
• I have premium account and I've downloaded music onto my iphone so that when I travel out of country I can still play music but when I close app and lose wifi or cellular service, the music is no lon...
• 2016-11-18 10:36:46 PM
• 2016-11-18 11:01:33 PM
• erinalxndr
• Casual Listener
• 361 Views
• 1 replies
• 0 likes

Glitches out on home wifi

On my IPhone, spotify works correctly when I'm not connected to wifi, but as soon as i go on my wifi at home (i haven't tried this on a different connection so im assuing that its my home wifi) it will play a few seconds of a song, make distorted noi...

• Macieperson
• Newbie
• On my IPhone, spotify works correctly when I'm not connected to wifi, but as soon as i go on my wifi at home (i haven't tried this on a different connection so im assuing that its my home wifi) it wi...
• 2016-11-17 11:53:43 PM
• 2016-11-18 10:44:47 PM
• crematedman
• Community Legend
• 750 Views
• 3 replies
• 0 likes

Spotify Premium Code eingegeben und es zählt nicht

• Crotekk123
• Newbie
• 2016-11-18 10:38:47 PM
• 247 Views
• 0 replies
• 0 likes

Can't buy Sptify Premium

I can't even go to the upgrade/pay panel. What is the solution, please Help!

• rheinmeg
• Newbie
• I can't even go to the upgrade/pay panel. What is the solution, please Help!
• 2016-11-18 8:30:33 PM
• 375 Views
• 0 replies
• 0 likes

constant skipping

spotify is skipping immediately after I try to play a song on both my iphone and macbook. It'll skip through all the songs and start playing a suggested playlist or something like that. My macbook skips a couple songs but won't play any music at all ...

• user-removed
• Visitor
• spotify is skipping immediately after I try to play a song on both my iphone and macbook. It'll skip through all the songs and start playing a suggested playlist or something like that. My macbook sk...
• 2016-11-18 8:20:04 PM
• 296 Views
• 0 replies
• 0 likes

Playlists gone

I have a Spotify premium account and when I go into my account and go to playlists, none of my playlists are there and when I try to add a song to a playlist they don't come up. I can find my playlists if I search for them by name but can't download ...

• christiannbest
• Casual Listener
• I have a Spotify premium account and when I go into my account and go to playlists, none of my playlists are there and when I try to add a song to a playlist they don't come up. I can find my playlis...
• 2016-11-17 10:11:36 PM
• 2016-11-18 5:34:47 PM
• abilea
• Roadie
• 398 Views
• 3 replies
• 0 likes

Music lost

My husband lost her Music when he is connect after he have crash. When he is reconnect, he stay 15 Music on 400 and he cannot listen the 15. He cannot make anything with the rest of the music. What he can make to find her music lost?

• Vdurand
• Newbie
• My husband lost her Music when he is connect after he have crash. When he is reconnect, he stay 15 Music on 400 and he cannot listen the 15. He cannot make anything with the rest of the music. What h...
• 2016-11-18 3:52:16 PM
• 217 Views
• 0 replies
• 0 likes

paypal fail

spotify say they've been unable to access my payment method this month,as a result my subscription is blocked.nothing has changed,it's the same payment method it's always been.what's going on?

• beejay493
• Newbie
• spotify say they've been unable to access my payment method this month,as a result my subscription is blocked.nothing has changed,it's the same payment method it's always been.what's going on?
• 2016-11-18 12:59:11 PM
• 258 Views
• 0 replies
• 0 likes

the app is unable to save songs and play

I cant listen to most of the songs i downloaded on my iphone. the app says it isnt downloaded, but after several restarts of the app they mysteriosly appear one after another with every restart some more songs seems to come from nowhere. this is frus...

• zaralea
• Casual Listener
• I cant listen to most of the songs i downloaded on my iphone. the app says it isnt downloaded, but after several restarts of the app they mysteriosly appear one after another with every restart some ...
• 2016-11-18 11:26:35 AM
• 303 Views
• 0 replies
• 0 likes