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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64255 Views
  • 16 replies
  • 37 likes
  • 64255 Views
  • 16 replies
  • 37 likes

Cannot search on iphone ios10

Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my iphone it simply says "an error occured, try again." Work...

  • Newbie
  • Hello.  I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my...
  • Maxim
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • Account
  • 398 Views
  • 1 replies
  • 0 likes

Unable to connect to spotify while connected to wifi.

Have been trying to connect to spotify and listen to music. I'm connected to my wifi at home and I'm unable to connect to spotify. My internet works fine and I'm able to surf the web, watch youtube videos, etc. I'm also having issues trying to load s...

  • Newbie
  • Have been trying to connect to spotify and listen to music. I'm connected to my wifi at home and I'm unable to connect to spotify. My internet works fine and I'm able to surf the web, watch youtube v...
  • Maxim
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Only 3 buttons instead of 5

After changing account instead of (Home Browse Search Radio Library) I have now only (Home Search Account) buttons.

  • Visitor
  • After changing account instead of (Home Browse Search Radio Library) I have now only (Home Search Account) buttons.  
  • Hubo
  • Community Legend
  • 1572 Views
  • 1 replies
  • 0 likes
  • 1572 Views
  • 1 replies
  • 0 likes

Why does the app on my phone force closing?

As of today (November 3, 2016) the Spotify app on my IPhone 6 keeps force closing and won't let me play music. I have tried just about everything but nothing seems to be working. Do I need to update my phone to IOS 10.11 or is there something else I ...

  • Casual Listener
  •      As of today (November 3, 2016) the Spotify app on my IPhone 6 keeps force closing and won't let me play music. I have tried just about everything but nothing seems to be working. ...
  • Hubo
  • Community Legend
  • 605 Views
  • 5 replies
  • 0 likes
  • 605 Views
  • 5 replies
  • 0 likes

Solved!! Randomly stops playing

I'm on the premium trial and I'm really satisfied, except for this bug that on iOS sometimes spotify randomly stops playing. Any known fix?

  • Casual Listener
  • I'm on the premium trial and I'm really satisfied, except for this bug that on iOS sometimes spotify randomly stops playing. Any known fix?
  • crematedman
  • Community Legend
  • 49812 Views
  • 3 replies
  • 1 likes
  • 49812 Views
  • 3 replies
  • 1 likes

Spotify says I need to download the songs EVEN THOUGH I'M ONLINE.

Everytime I'm at school in the library trying to listen to some music, the songs are greyed out because I didn't download them even though I've downloaded these songs many times. I go home to my computer and launch spotify, then I download the songs ...

  • Casual Listener
  • Everytime I'm at school in the library trying to listen to some music, the songs are greyed out because I didn't download them even though I've downloaded these songs many times. I go home to my comp...
  • Swanny
  • Community Legend
  • 633 Views
  • 5 replies
  • 0 likes
  • 633 Views
  • 5 replies
  • 0 likes

Chère

Bonsoir Spotify j'aime cette application mais S'il vous plait je n'est pas de carte bancaire encore moins les moyens de me payer un abonnement tous les moi puis-je avoir UN compte premium gratuit?? Merci début votre compréhension

  • Newbie
  • Bonsoir Spotify j'aime cette application mais S'il vous plait je n'est pas de carte bancaire encore moins les moyens de me payer un abonnement tous les moi puis-je avoir UN compte premium gratuit?? M...
  • Catee
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! How to delete saved songs I can't find

Over the past year I've been following Spotify playlists and kept the 'Download songs' switch on. How do I delete all the songs it has saved that are now off the playlist and hard to find now that they are? It's taking up a lot of storage space on my...

  • Newbie
  • Over the past year I've been following Spotify playlists and kept the 'Download songs' switch on. How do I delete all the songs it has saved that are now off the playlist and hard to find now that th...
  • crematedman
  • Community Legend
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

When change volume for Denon sound switch to phone

HiLately I have troubles when want do go up or down with the volume on my Denon client through iOS app Spotify. When I click device button at the bottom of the screen sound switch to phone speaker and stops

  • Casual Listener
  • Hi Lately I have troubles when want do go up or down with the volume on my Denon client through iOS app Spotify. When I click device button at the bottom of the screen sound switch to phone speaker ...
  • 464 Views
  • 0 replies
  • 0 likes
  • iOS 10
  • 464 Views
  • 0 replies
  • 0 likes

lost all my songs

all of my songs suddenly disappeared the other day. i have tried reloading the app a few times and also reconnecting to wifi. the songs are all still missing.please help!

  • Newbie
  • all of my songs suddenly disappeared the other day. i have tried reloading the app a few times and also reconnecting to wifi. the songs are all still missing. please help!
  • glarosa1012
  • Regular
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Log In to MY account

Hi, I have a facebook account associated with spotify and an email-associated one. I got a new phone so I had to reload spotify on my phone and everytime I log in to my phone with my email, it loads the details from my facebook one! My playlists, son...

  • Casual Listener
  • Hi,   I have a facebook account associated with spotify and an email-associated one. I got a new phone so I had to reload spotify on my phone and everytime I log in to my phone with my email, ...
  • sammmramos
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Solved!! can't upgrade to premium

i cant upgrade to spotify premuim on my iphone. there's a message which says that i can't make in app purchases in my region.

  • Casual Listener
  • i cant upgrade to spotify premuim on my iphone. there's a message which says that i can't make in app purchases in my region.
  • groberschnitzer
  • Casual Listener
  • 12717 Views
  • 13 replies
  • 0 likes
  • 12717 Views
  • 13 replies
  • 0 likes

Solved!! Daily Mix: from 4 to 2

I don't understand: until wednesday (october, 5th) I had 4 fabulous daily mixes in my library, starting from yesterday there's only 2 of them. I hope it's a bug that will be fixed, because I'm enjoying mixes very much and I liked the other two (the t...

  • Casual Listener
  • I don't understand: until wednesday (october, 5th) I had 4 fabulous daily mixes in my library, starting from yesterday there's only 2 of them. I hope it's a bug that will be fixed, because I'm enjoyi...
  • knmngrl
  • Newbie
  • 1610 Views
  • 3 replies
  • 0 likes
  • 1610 Views
  • 3 replies
  • 0 likes

Can't play music at all

All the musics lists on Spotify are in grey.. can click the music however it would not let me play the song at all. Tried delete the app and reinstall it, tried register a new account, but still no luck. Need some help here please..Thanks in advance

  • Casual Listener
  • All the musics lists on Spotify are in grey.. can click the music however it would not let me play the song at all. Tried delete the app and reinstall it, tried register a new account, but still no l...
  • Swanny
  • Community Legend
  • 447 Views
  • 4 replies
  • 0 likes
  • 447 Views
  • 4 replies
  • 0 likes

Problema com premium

Comprei o premium por boleto e o pagamento foi cofirmado dia 08/11, já é dia 12/11 e até agora o aplicativo ainda está contando como conta free, já sai e entrei na conta e já reinstalei o aplicativo, até agora nada

  • Newbie
  • Comprei o premium por boleto e o pagamento foi cofirmado dia 08/11, já é dia 12/11 e até agora o aplicativo ainda está contando como conta free, já sai e entrei na conta e já reinstalei o aplicativo,...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Synced downloaded songs of Spotify Desktop to iPhone 6

Can I synced those downloaded songs from Spotify Dekstop to my iPhone without requiring me to download on iPhone using WiFi or cellular?

  • Newbie
  • Can I synced those downloaded songs from Spotify Dekstop to my iPhone without requiring me to download on iPhone using WiFi or cellular?
  • Sophia
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution People not showing up

My friend gave me her spotify and every time i search for her it tells me that username doesn't exist or her account won't pop up

  • Newbie
  • My friend gave me her spotify and every time i search for her it tells me that username doesn't exist or her account won't pop up
  • Sophia
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Deleted playlist songs are playing in ALL of my other playlists.

Suddenly, songs from playlist 1 started playing in playlist 2 when on shuffle. Every 2nd song in playlist 2 was from playlist 1. No idea why. So deleted playlist 1. This had no effect. Songs from playlist 1 still play in playlist 2, and also play in ...

  • Newbie
  • Suddenly, songs from playlist 1 started playing in playlist 2 when on shuffle. Every 2nd song in playlist 2 was from playlist 1. No idea why. So deleted playlist 1. This had no effect. Songs from pla...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes