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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76384 Views
  • 16 replies
  • 37 likes
  • 76384 Views
  • 16 replies
  • 37 likes

Solved!! Spotify Not Working

hi. ive been having bad experiences with my spotify lately. 1; my username and password doesnt work2; i just created my account and its all glitchy thanks

  • Casual Listener
  • hi.    ive been having bad experiences with my spotify lately.  1; my username and password doesnt work 2; i just created my account and its all glitchy   thanks
  • lindsaypwilson
  • Casual Listener
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Carplay on 2017MY A3 Audi

Apple carplay is working fine on my Audi apart from the annoying fact the MMI system seems to only read the first couple of hundred or so tracks in a playlist, even though they are all valid songs and play fine if they are manulaly slected using the ...

  • Newbie
  • Apple carplay is working fine on my Audi apart from the annoying fact the MMI system seems to only read the first couple of hundred or so tracks in a playlist, even though they are all valid son...
  • 1045 Views
  • 0 replies
  • 0 likes
  • 1045 Views
  • 0 replies
  • 0 likes

Error 412

I can' t acces because of this "error 412"

  • Visitor
  • I can' t acces because of this "error 412"
  • Catee
  • Community Legend
  • 505 Views
  • 3 replies
  • 0 likes
  • 505 Views
  • 3 replies
  • 0 likes

Different iPhones, different interfaces

I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface. I've checked the versions and both are running 6.8.0.3786. On iPhone 6, there is no "Your Library". On iPhone 6, I've deleted the app, downloaded and reinsta...

  • Visitor
  • I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface.  I've checked the versions and both are running 6.8.0.3786.  On iPhone 6, there is no "Your Libr...
  • user-removed
  • Not applicable
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

There are songs I can't play & grayed out

Ever since I have listened on Spotify, I've always thought that there are no songs on spotify from my country (Philippines). Not until one of my friends told me that there ARE local songs on spotify. I played a song from the Spotify on their phone an...

13095930_10205649827115011_2078657216157281414_n.jpg
  • Casual Listener
  • Ever since I have listened on Spotify, I've always thought that there are no songs on spotify from my country (Philippines). Not until one of my friends told me that there ARE local songs on spotify....
  • 1104lee
  • Newbie
  • 1710 Views
  • 6 replies
  • 0 likes
  • 1710 Views
  • 6 replies
  • 0 likes

Can't play any song at all.

For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This happens no matter how many times I reinstall or rest...

  • Casual Listener
  • For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This h...
  • jirehly
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify is skipping

Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ?Thank you

  • Newbie
  • Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ? Thank you
  • Rmpruim
  • Newbie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

iPad app keeps crashing!!!

I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for more than 5 secs....please help!

  • Regular
  • I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for mo...
  • Opatsut
  • Casual Listener
  • 830 Views
  • 10 replies
  • 0 likes
  • 830 Views
  • 10 replies
  • 0 likes

Push Notifications not happening

I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try.Push is set in IOS, all settings on my account and Spotify player on my mac are set also.Any ideas? I have so many playlists, this i...

  • Newbie
  • I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try. Push is set in IOS, all settings on my account and Spotify player on my mac a...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Unbearable SLOW sync over WiFi!!!!!!!!

It is not the first time I complain about slow sync over wifi on my iPhone 5( I had tried all the possible solutions, including the obviously useless ones suggested by the support team) I posted a topic nearly 6 month ago about the same issue. 6 mont...

  • Regular
  • It is not the first time I complain about slow sync over wifi on my iPhone 5( I had tried all the possible solutions, including the obviously useless ones suggested by the support team) I posted a to...
  • nathanjrhoads
  • Newbie
  • 3845 Views
  • 14 replies
  • 0 likes
  • bug
    slow sync
  • 3845 Views
  • 14 replies
  • 0 likes

Extremely slow to download offline playlists on iOS

I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is EXTREMLY slow - I'm talking 5-10 minutes for ONE s...

  • Newbie
  • I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is...
  • H0ffy99
  • Casual Listener
  • 2340 Views
  • 3 replies
  • 2 likes
  • iOS
    slow
  • 2340 Views
  • 3 replies
  • 2 likes

Cannot open or download Spotify on iphone 7

HiSince the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the downloading process.I deleted the app and now when I try ...

  • Casual Listener
  • Hi Since the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the do...
  • crematedman
  • Community Legend
  • 2623 Views
  • 3 replies
  • 0 likes
  • 2623 Views
  • 3 replies
  • 0 likes

Solved!! Will I be charged after my 7 day trial?

I downloaded the app today and clicked the offer to start the 7 day trial, when I go on my account on my laptop so the account overview, it just gives me the option to subscribe, does that mean after the trial I won't be charged and instead my trial ...

  • Newbie
  • I downloaded the app today and clicked the offer to start the 7 day trial, when I go on my account on my laptop so the account overview, it just gives me the option to subscribe, does that mean after...
  • Tbiblaine23
  • Regular
  • 679 Views
  • 1 replies
  • 0 likes
  • 679 Views
  • 1 replies
  • 0 likes

Not remembering my position in podcasts

When listening to a podcast from Spotify's "Shows" section, if I switch to playing something else, then return to the podcast episode, it starts it over at the beginning. This is expected behavior when listening to music but it is useless for podcast...

  • Visitor
  • When listening to a podcast from Spotify's "Shows" section, if I switch to playing something else, then return to the podcast episode, it starts it over at the beginning. This is expected behavior wh...
  • MalteG
  • Newbie
  • 1723 Views
  • 2 replies
  • 10 likes
  • 1723 Views
  • 2 replies
  • 10 likes

My creditcard do not work only in spotify website!

I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After call my bank and use my creditcard in other sites, i ...

  • Newbie
  • I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After ca...
  • Joe
  • Community Legend
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Daily mix on iphone

I've been a premium user for a while, updated my phone and the Spotify app, but still don't have daily mix available. Does anyone know why?

  • Casual Listener
  • I've been a premium user for a while, updated my phone and the Spotify app, but still don't have daily mix available. Does anyone know why?
  • jmatcuhi
  • Gig Goer
  • 556 Views
  • 6 replies
  • 0 likes
  • 556 Views
  • 6 replies
  • 0 likes

[Mobile][Other] Get rid of Match.com ad

Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving. It's only with this ad. Please either remove the ad or fix it. Thanks,

  • Newbie
  • Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving.  It's only with this ad.  Please eithe...
  • Zalmoxis
  • Newbie
  • 702 Views
  • 3 replies
  • 2 likes
  • Mobile
    Other
  • 702 Views
  • 3 replies
  • 2 likes

share a song to a follower that isnt a facebook friend

Folks this is just ridiculous at this point. I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following that are not my friends on fb. Flow1/ discover cool playlist vi...

  • Casual Listener
  • Folks this is just ridiculous at this point.   I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following tha...
  • 505 Views
  • 0 replies
  • 0 likes
  • retention
    send
    sharing
    Social
  • 505 Views
  • 0 replies
  • 0 likes