Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74664 Views
16 replies
37 likes

74664 Views
16 replies
37 likes

Following Bug/ Dead Playlist Bug

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as followed on the "Your Music, Artist list", but when I click on...

AlexBautizta
Newbie
I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as follow...
2016-11-08 4:30:10 PM
2016-11-09 5:06:42 AM
crematedman
Community Legend
223 Views
1 replies
1 likes

223 Views
1 replies
1 likes

Solved!! Song stuck at 0:01

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to the next song unless I hit next. I have come across ...

spotify822
Newbie
Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to t...
2016-11-07 5:46:57 PM
2016-11-09 4:18:26 AM
Shepw
Regular
1635 Views
2 replies
0 likes

1635 Views
2 replies
0 likes

Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

trentreborn
Regular
My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...
2016-11-07 3:07:47 AM
2016-11-09 4:01:10 AM
crematedman
Community Legend
4060 Views
3 replies
0 likes

4060 Views
3 replies
0 likes

no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

tiuka777
Newbie
Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?
2016-11-09 3:53:52 AM
203 Views
0 replies
0 likes

203 Views
0 replies
0 likes

Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

allies
Newbie
I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...
2016-11-08 12:47:54 AM
2016-11-09 1:37:37 AM
dinomight
Spotify Star
294 Views
2 replies
0 likes

294 Views
2 replies
0 likes

Downloading

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

Drowe0544
Newbie
I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?
2016-11-08 4:27:48 AM
2016-11-08 5:55:48 PM
dinomight
Spotify Star
377 Views
3 replies
0 likes

377 Views
3 replies
0 likes

Songs cutting out mid play

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...

user-removed
Visitor
I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...
2014-08-17 12:52:37 AM
2016-11-08 5:39:48 PM
HawkShock
Newbie
52079 Views
11 replies
20 likes

52079 Views
11 replies
20 likes

Superuser Contribution Online

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

Denvc2490
Casual Listener
I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?
2016-10-29 3:25:35 AM
2016-11-08 5:22:15 PM
MaryS
Roadie
354 Views
3 replies
0 likes

354 Views
3 replies
0 likes

Premium

I upgraded to premium last night but still cant play music as it says Im off line

LauraO2
Newbie
I upgraded to premium last night but still cant play music as it says Im off line
2016-11-08 2:26:34 PM
2016-11-08 5:12:21 PM
kbrooksc
Community Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Superuser Contribution DOWNLOADED MUSIC

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

MrRoal
Casual Listener
if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?
2016-10-28 12:43:24 PM
2016-11-08 4:17:54 PM
MaryS
Roadie
450 Views
5 replies
0 likes

450 Views
5 replies
0 likes

Superuser Contribution Local Files on IPhone 6

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on my laptop) are greyed out on my IPhone. I had the s...

simplyperfect
Casual Listener
Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on ...
2016-10-29 10:19:36 AM
2016-11-08 4:14:14 PM
MaryS
Roadie
505 Views
3 replies
0 likes
local files on iphone

505 Views
3 replies
0 likes

[iPhone SE] An error has occured

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

JohnnyB2
Newbie
I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?
2016-11-01 9:47:04 PM
2016-11-08 2:44:20 PM
BaldurPan
Newbie
337 Views
1 replies
1 likes

337 Views
1 replies
1 likes

I can't see friends to send messages

Hi all,I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my friends whitout problem. Many thanks.

vhspiceros
Newbie
Hi all, I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my fr...
2016-11-08 2:42:51 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Spotify doesn't work with wifi

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine.But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Adrianholguin
Newbie
Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine. But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working
2016-11-06 7:29:53 PM
2016-11-08 2:01:44 PM
Maxim
Spotify Star
786 Views
5 replies
0 likes

786 Views
5 replies
0 likes

Spotify Battery Drain

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it?

wil4
Newbie
I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it? ...
2016-11-07 5:13:01 PM
2016-11-08 1:46:22 PM
robske_110
Regular
687 Views
4 replies
0 likes

687 Views
4 replies
0 likes

Why limit the number of downloads?

I just download 1000 song's.So fast has reached the maximum?

neillui1924
Casual Listener
I just download 1000 song's. So fast has reached the maximum?
2016-11-07 5:07:49 PM
2016-11-08 1:00:07 PM
neillui1924
Casual Listener
346 Views
3 replies
0 likes

346 Views
3 replies
0 likes

[iOS] Offline Download Slow

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs again because it is slow like **bleep** and downloadin...

Marcel512
Newbie
After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs aga...
2016-11-07 11:00:30 PM
2016-11-08 10:50:23 AM
MarShawnna26
Regular
468 Views
1 replies
1 likes

468 Views
1 replies
1 likes

Latest Spotify iOS update (today) breaks BMW Spotify integration in 'your library'

After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists" (which doesn't show how many artists I have saved, it d...

crackofdawn
Casual Listener
After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists...
2016-09-21 7:28:44 PM
2016-11-08 9:42:43 AM
woetersnoeter
Regular
897 Views
5 replies
1 likes

897 Views
5 replies
1 likes

Logging in to my account

Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen

Mountain1
Regular
Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen
2016-11-06 9:25:39 PM
2016-11-08 9:37:13 AM
Maxim
Spotify Star
843 Views
18 replies
0 likes

843 Views
18 replies
0 likes

Playlist interruption

Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls!!! I don't ven like that song!!!

quinteromr
Newbie
Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls...
2016-11-08 8:14:57 AM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

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