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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62971 Views
  • 16 replies
  • 37 likes
  • 62971 Views
  • 16 replies
  • 37 likes

Help

Boa noite!Me tornei premium um/dois meses atrás, o primeiro era pra ter sido gratuito, mas tive que pagar para usar. Paguei no boleto. Queria saber como faço pra ter meu primeiro mês de graca...

  • Newbie
  • Boa noite! Me tornei premium um/dois meses atrás, o primeiro era pra ter sido gratuito, mas tive que pagar para usar. Paguei no boleto. Queria saber como faço pra ter meu primeiro mês de graca...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! Why is Spotify downloading all my downloaded music AGAIN???

I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is downloading music that had already been downloading. T...

  • Casual Listener
  • I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is dow...
  • sdimacu
  • Music Fan
  • 6503 Views
  • 3 replies
  • 0 likes
  • 6503 Views
  • 3 replies
  • 0 likes

Solved!! Local files not syncing

I have premium and using the desktop app with my local files in it, but it wont sync to my iphone 6. It just shows "local files" with 0 songs even though i have 19. I clicked the available offline buttion and the green arrow button but it still isn't...

  • Casual Listener
  • I have premium and using the desktop app with my local files in it, but it wont sync to my iphone 6. It just shows "local files" with 0 songs even though i have 19. I clicked the available offline bu...
  • sdimacu
  • Music Fan
  • 503 Views
  • 2 replies
  • 0 likes
  • 503 Views
  • 2 replies
  • 0 likes

Does downloaded music undownload if you remove it from a playlist?

So my main playlist is downloaded to my phone. It is the same one I have been using for years. When I remove a song from the playlist, does it get "undownloaded" from my phone, or are all those songs I grew out of taking up space???

  • Newbie
  • So my main playlist is downloaded to my phone. It is the same one I have been using for years. When I remove a song from the playlist, does it get "undownloaded" from my phone, or are all those songs...
  • sdimacu
  • Music Fan
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

7 day free trial

Will I be charged on my iPhone 6 Plus after the trial period? Worried I am, I only want the trial period

  • Newbie
  • Will I be charged on my iPhone 6 Plus after the trial period? Worried I am, I only want the trial period
  • osornios
  • Spotify Star
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Spotify account gone?

Earlier today i was listening to one of my playlist on Spotify (iOS) only to find out 3 minutes later that i was logged out of spotify and couldn't log back in. When i want to log in again using my facebook account (i always used to log in with faceb...

  • Newbie
  • Earlier today i was listening to one of my playlist on Spotify (iOS) only to find out 3 minutes later that i was logged out of spotify and couldn't log back in. When i want to log in again using my f...
  • osornios
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Mala reproducción

Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista.Ya probé de desinstalarlo y volverlo a instalar y me sigue pasando.Espero alguien me pueda a...

  • Newbie
  • Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista. Ya probé de desinstalarlo y volverlo a ...
  • SHEKAIVAN
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

A conection problem

When I open the app it says "connecting" but I have internet and never connect so I can't listen music, please help to fix this or what can I do for fix it

  • Newbie
  • When I open the app it says "connecting" but I have internet and never connect so I can't listen music, please help to fix this or what can I do for fix it
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Lost music

Hi I was searching songs and my phone glitched out. I had over 1500 songs and they were all deleted. I can't get them back please help.

  • Newbie
  • Hi I was searching songs and my phone glitched out. I had over 1500 songs and they were all deleted. I can't get them back please help.
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Facebook/ history

I was trying to find a song I heard back in july and I cannot remember the sname of the artist nor the name of the song. I tried to go back to my all time facebook history and it stops at june 21, 2016. Is ther any way I can find my history from that...

  • Newbie
  • I was trying to find a song I heard back in july and I cannot remember the sname of the artist nor the name of the song. I tried to go back to my all time facebook history and it stops at june 21, 20...
  • 466 Views
  • 0 replies
  • 0 likes
  • history
  • 466 Views
  • 0 replies
  • 0 likes

Can't hear Frank oceans new album

All songs from "Blonde" got deleted from my playlist. When i search for them, it says that The song is unavailable but i can listen to some other radio **bleep**.. What the **bleep** is this?

  • Newbie
  • All songs from "Blonde" got deleted from my playlist. When i search for them, it says that The song is unavailable but i can listen to some other radio **bleep**.. What the **bleep** is this?
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Downloaded an album but all of the songs say 'unavailable'

I recently downloaded Frank Ocean's new album and have managed to listen to it a few times already using my iphone with a premium subscription, and so had my partner (who is on the same subscription). However, for some reason today when we both attem...

  • Newbie
  • I recently downloaded Frank Ocean's new album and have managed to listen to it a few times already using my iphone with a premium subscription, and so had my partner (who is on the same subscription)...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

All of my songs show up as ads.

I was listening to spotify on my iPhone 5s with it connected to my PS4. An ad came on for constant contact. The ad was cutting in and out, and all of a sudden another ad started playing in the middle of it. I brushed it off as a glitch, but now on my...

  • Newbie
  • I was listening to spotify on my iPhone 5s with it connected to my PS4. An ad came on for constant contact. The ad was cutting in and out, and all of a sudden another ad started playing in the middle...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Moving songs in a playlist

Hello. New to Spotify, when i I try and move the song order in a custom playlist, the app crashes. Running IOS10 and just installed Spotify after update. thanks for your help

  • Newbie
  • Hello.  New to Spotify,   when i I try and move the song order in a custom playlist, the app crashes.  Running IOS10 and just installed Spotify after update.   thanks for your...
  • 596 Views
  • 0 replies
  • 0 likes
  • 596 Views
  • 0 replies
  • 0 likes

playlist vanishing from iphone 6+ but not computer

I have been having this issue for a week. My iphone 6+ is losing my playlist everytime that I close the app.The next time that I open spotify on the iphone, and go to the playlist section all playlist are missing. I can retrieve them temporarly by ad...

  • Casual Listener
  • I have been having this issue for a week. My iphone 6+ is losing my playlist everytime that I close the app. The next time that I open spotify on the iphone, and go to the playlist section all ...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Solved!! Songs stuttering when using "device available" on ps4

Hello, Today i got home from work and tried to use my iphone to connect to my ps4 as i ussally do and the music was skipping and or stuttering. i tried different songs and even updated everything possible. I then tried a differnt device to connnect w...

  • Newbie
  • Hello, Today i got home from work and tried to use my iphone to connect to my ps4 as i ussally do and the music was skipping and or stuttering. i tried different songs and even updated everything pos...
  • aranyatara
  • Casual Listener
  • 757 Views
  • 1 replies
  • 0 likes
  • 757 Views
  • 1 replies
  • 0 likes

Can't log into app on Iphone or Ipad

I cant seem to log into my account on my iphone or ipad. I happened to be logged into my PC... go figure! Messaging I receive is Unabe to login, either username or password is incorrect. Have you signed up for a spotify account? Yes I have. Password ...

  • Newbie
  • I cant seem to log into my account on my iphone or ipad. I happened to be logged into my PC... go figure!   Messaging I receive is Unabe to login, either username or password is incorrect....
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Premium doesn't apply.

I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billing?

  • Newbie
  • I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billi...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Can't open Spotify

Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...

  • Newbie
  • Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...
  • tomfalconer
  • Newbie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

No premium even though i've payed

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting authorized by spotify.

  • Casual Listener
  • So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting auth...
  • osornios
  • Spotify Star
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes