My Spotify app is closed.

Hi.I have a iPhone 5s 16 GB with iOS 10.0 (Beta).When i keep pressed on a song or a playlist instead of an preview played, the app closes.That started happening to me today even though i've been using iOS 10.0 for a week.I've already tried uninstalin...

• JCastillo19
• Newbie
• Hi. I have a iPhone 5s 16 GB with iOS 10.0 (Beta). When i keep pressed on a song or a playlist instead of an preview played, the app closes. That started happening to me today even ...
• 2016-08-22 4:38:34 AM
• 2016-08-22 1:08:16 PM
• Hubo
• Community Legend
• 243 Views
• 1 replies
• 0 likes

Superuser Contribution cannot share my music on facebook

Hi,as in the topic, i cannot share my musica on facebook.I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall if it was after a spotify update or after an ios update....

• melampira
• Casual Listener
• Hi, as in the topic, i cannot share my musica on facebook. I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall i...
• 2016-08-11 12:55:22 PM
• 2016-08-22 12:15:15 PM
• melampira
• Casual Listener
• 349 Views
• 2 replies
• 0 likes

No Sound

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accounts setting page. I'm left without options. PLEASE h...

• emilycastoo
• Newbie
• The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accoun...
• 2016-08-22 4:57:53 AM
• 245 Views
• 0 replies
• 0 likes

Why is it so hard to cancel my account

• lisajwatson24
• Casual Listener
• 2014-03-10 1:36:10 PM
• 2016-08-22 4:36:45 AM
• user-removed
• Not applicable
• 1344 Views
• 4 replies
• 1 likes

Premium payment!!

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go over to next month. I want the student discount, but S...

• Angelle_Therese
• Casual Listener
• I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go ove...
• 2016-08-20 5:43:47 PM
• 2016-08-21 12:40:00 AM
• kbrooksc
• Community Legend
• 358 Views
• 1 replies
• 0 likes

I can't use my premium account in iPhone

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone.In the webplayer I use very well the account premium but in the iPhone the account still being free and don't download my playlists.I need help ...

• allantelles
• Newbie
• Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone. In the webplayer I use very well the account premium but in the iPhone the account still ...
• 2016-08-21 7:01:58 AM
• 2016-08-21 12:31:36 AM
• kbrooksc
• Community Legend
• 291 Views
• 1 replies
• 0 likes

Premium

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And IDo the solutions but nothing is working!

• muroqaren
• Newbie
• I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And I Do the solutions but nothing is working!
• 2016-08-21 11:40:58 PM
• 2016-08-21 12:26:32 AM
• kbrooksc
• Community Legend
• 258 Views
• 1 replies
• 0 likes

Notifications still not working

I have seen similar posts but no definite answers yet.Spotify notifications about new releases are not working for months now, not on iphone nor on the pc.I had nothing for a long time, except my own post few days ago(attached)

• Sezenumitli
• Newbie
• I have seen similar posts but no definite answers yet. Spotify notifications about new releases are not working for months now, not on iphone nor on the pc. I had nothing for a long time, except my...
• 2016-08-21 9:26:19 PM
• 293 Views
• 0 replies
• 1 likes

Option "avaible offline" do not work

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore.I've tried to delete the app and your data, and download again. But t...

• Rodrigopaiva
• Casual Listener
• When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore. I've tried to de...
• 2016-08-21 4:59:16 PM
• 2016-08-21 8:27:43 PM
• Rodrigopaiva
• Casual Listener
• 503 Views
• 2 replies
• 0 likes

Can't get premium

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it again. I use the app and use iTunes to get premium, I...

• Boyd_Smith_
• Newbie
• Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it ag...
• 2016-08-21 7:26:23 PM
• 2016-08-21 7:45:58 PM
• MichaelJerzak
• Composer
• 250 Views
• 1 replies
• 0 likes

Download won't start

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline. I have around 3gb free.

• criemann
• Newbie
• Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline....
• 2016-08-21 1:16:27 PM
• 2016-08-21 2:59:55 PM
• Nico
• Community Legend
• 400 Views
• 1 replies
• 0 likes

Facebook - downloading pictures

PLEASE HELP!I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimise the app on my iphone6 when I open it back up it sta...

• Shevy1
• Newbie
• PLEASE HELP! I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimis...
• 2016-08-21 1:15:43 PM
• 406 Views
• 0 replies
• 0 likes

Superuser Contribution App won't log in

I can log in to the web browser but l can't log in to the app on my iPhone

• Katherine8779
• Newbie
• I can log in to the web browser but l can't log in to the app on my iPhone
• 2016-08-14 2:46:02 AM
• 2016-08-21 11:17:43 AM
• dariosicily
• Casual Listener
• 492 Views
• 3 replies
• 0 likes

Local files "Empty" after I uninstalled/installed app, but local files appear on computer?

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and nothing will download/sync to my iphone at all. All my ...

• evitagarzax3
• Casual Listener
• I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and noth...
• 2016-08-21 10:39:02 AM
• 283 Views
• 0 replies
• 0 likes

Local Files

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play songs from your local library." How do I fix this?? A...

• cmaes14
• Casual Listener
• So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play so...
• 2016-02-03 3:04:49 AM
• 2016-08-21 10:29:26 AM
• evitagarzax3
• Casual Listener
• 615 Views
• 2 replies
• 0 likes

My iphone music is gone after logging out and logging in

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

• msifuentesorteg
• Newbie
• The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone
• 2016-08-21 7:32:41 AM
• 252 Views
• 0 replies
• 0 likes

Superuser Contribution problem to download more songs

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

• monom02n
• Newbie
• please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.
• 2016-08-13 4:32:07 AM
• 2016-08-21 5:12:38 AM
• PachecAlfredo
• Newbie
• 346 Views
• 2 replies
• 0 likes

Superuser Contribution Re: Hello from Spotify - Introduce Yourself

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my facebook friends what I am listening to randomly on my...

• user-removed
• Visitor
• Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my fac...
• 2016-08-15 9:05:48 AM
• 2016-08-21 4:46:55 AM
• Alejandar
• Spotify
• 254 Views
• 1 replies
• 0 likes