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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52750 Views
  • 16 replies
  • 36 likes
  • 52750 Views
  • 16 replies
  • 36 likes

Songs don't show up in albums

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue?Note: this has happened before, but deleting the app and reinstalling worked, unlik...

  • Newbie
  • No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue? Note: this has happened before...
  • mzwagemakers
  • Roadie
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Listening offline

First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum.At the end of the year, when Spotify tells you how many hours of music you have streamed in the year, does listening to music offline c...

  • Roadie
  • First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum. At the end of the year, when Spotify tells you how many hours of music you have st...
  • AdLadz
  • Roadie
  • 713 Views
  • 3 replies
  • 0 likes
  • 713 Views
  • 3 replies
  • 0 likes

Solved!! Top artists aren't there

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything.Please could someone check my profile to see if it's there for you?Checking on phone and comp...

  • Roadie
  • Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything. Please could someone check my profile to...
  • AdLadz
  • Roadie
  • 541 Views
  • 2 replies
  • 0 likes
  • 541 Views
  • 2 replies
  • 0 likes

Solved!! Forgetting Facebook account on iOS device

How do I get my iPhone to completely forget about a Facebook account for Spotify. I have logged out of Facebook. I have logged out of Spotify and deleted the app. I have disconnected from Facebook in settings. When I go to login for the Spotify app, ...

  • Casual Listener
  • How do I get my iPhone to completely forget about a Facebook account for Spotify.  I have logged out of Facebook.  I have logged out of Spotify and deleted the app.  I have disconnecte...
  • nandgate
  • Casual Listener
  • 846 Views
  • 2 replies
  • 0 likes
  • 846 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Spotify Connect using iphone app

Hi, so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartphone works fine with spotify connect and the yamaha CRX. Howe...

  • Newbie
  • Hi,   so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartph...
  • meahtenoha
  • Spotify
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Apple Carplay not working + Error Code

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration. The app seems to freeze as soon as it connects/opens up. Spotify will s...

IMG_20160629_204617172_HDR.jpg
  • Casual Listener
  • I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration.   T...
  • mayor079
  • Newbie
  • 1490 Views
  • 1 replies
  • 1 likes
  • 1490 Views
  • 1 replies
  • 1 likes

Errore di connessione

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente tramite safari, su youtube riesco a vedere i video e rie...

  • Casual Listener
  • Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente ...
  • pinen83
  • Music Fan
  • 3997 Views
  • 3 replies
  • 0 likes
  • 3997 Views
  • 3 replies
  • 0 likes

Spotify track preview doesn't work

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident.running latest release version of Spotify.Using iOS 10, beta 3.

  • Music Fan
  • On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident. running latest release version of Sp...
  • Hubo
  • Community Legend
  • 878 Views
  • 1 replies
  • 0 likes
  • 878 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline on mobile device

Hello,I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got internet connection and enough space on my device.Any ad...

  • Newbie
  • Hello, I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got int...
  • meahtenoha
  • Spotify
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

  • Newbie
  • When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help
  • osornios
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Spotify shuffle is atrocious!

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

  • Newbie
  • How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?
  • osornios
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Elapsed time in songs

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

  • Casual Listener
  • Why can you no longer see elapsed time for a song? Is disappears in a few seconds.
  • dihamilton-US
  • Newbie
  • 11581 Views
  • 11 replies
  • 3 likes
  • 11581 Views
  • 11 replies
  • 3 likes

Constantly being logged off

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

  • Newbie
  • I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?
  • osornios
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

When will see the Queue list on iPad?

Why the queue list is still missing on iPad?it's very annoying to not see, edit or remove song in queue.

  • Newbie
  • Why the queue list is still missing on iPad? it's very annoying to not see, edit or remove song in queue. 
  • Jordi
  • Community Legend
  • 1143 Views
  • 1 replies
  • 2 likes
  • 1143 Views
  • 1 replies
  • 2 likes

App Store says it's installed but really isn't

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen. But when I go to the app store and search it, the store tells me that it's installed. Instead of having an install option, it just says open, but ...

  • Newbie
  • So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen.  But when I go to the app store and search it, the store tells me that it's installed. &nb...
  • JonMc
  • Newbie
  • 41735 Views
  • 7 replies
  • 3 likes
  • 41735 Views
  • 7 replies
  • 3 likes

Songs won't download for offline use

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for all of my music.

  • Casual Listener
  • I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for ...
  • cboard124
  • Casual Listener
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Local file

Hi, I can't put local files on my Spotify though I followed the guide. help me please

  • Casual Listener
  • Hi, I can't put local files on my Spotify though I followed the guide. help me please
  • maiellod
  • Casual Listener
  • 459 Views
  • 4 replies
  • 0 likes
  • 459 Views
  • 4 replies
  • 0 likes

Sreaming or offline

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

  • Casual Listener
  • How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?
  • Grym78
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • 463 Views
  • 2 replies
  • 0 likes

Party 'in the mix' playlists are not visible on iPad

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I browse to playlist -> party, they are right there on iPh...

  • Casual Listener
  • There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I brows...
  • 552 Views
  • 0 replies
  • 0 likes
  • inthemix
    iOS
    iphone
  • 552 Views
  • 0 replies
  • 0 likes

7 day premium trial

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

  • Newbie
  • I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!
  • Maxim
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes