video crash

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

• SammyC3030
• Casual Listener
• I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.
• 2016-08-16 6:58:49 PM
• 2016-08-17 2:13:30 AM
• osornios
• Spotify Star
• 426 Views
• 3 replies
• 0 likes

[BUG] iPad Pro 9.7 - lastfm login - screen

Can't open keyboard to write.ios updated: 9.3.3 S.

• sohmusic
• Casual Listener
• Can't open keyboard to write. ios updated: 9.3.3   S.
• 2016-07-30 9:06:46 PM
• 2016-08-16 5:05:22 PM
• sohmusic
• Casual Listener
• 533 Views
• 1 replies
• 0 likes

Spotify automatically starts playing on cable connect

Hi, I have an iphone lightning cable that connects to my car audio system.Each time I connect my iphone to the cable, the spotify app starts to play automatically.I don't want this to happen automatically. How can I prevent this behaviour? Thanks,Rob

• the_7_sisters
• Newbie
• Hi,   I have an iphone lightning cable that connects to my car audio system. Each time I connect my iphone to the cable, the spotify app starts to play automatically. I don't want this to ha...
• 2015-03-23 8:53:54 PM
• 2016-08-16 4:12:42 PM
• erez12
• Newbie
• 801 Views
• 1 replies
• 1 likes

Slow app startup.

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...

• Splnlss
• Casual Listener
• I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...
• 2016-08-05 6:12:51 PM
• 2016-08-16 11:57:01 AM
• mzwagemakers
• Roadie
• 2095 Views
• 7 replies
• 0 likes

saved songs dont appear in library when offline - but are reachable through search

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online.So you'd assume the app simply didnt download the music...but whe...

• theisen4
• Newbie
• so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online. So you'd ass...
• 2016-08-11 11:39:37 PM
• 2016-08-16 9:23:58 AM
• EstelleValantia
• Newbie
• 742 Views
• 2 replies
• 0 likes

Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

• user-removed
• Visitor
• Howdy,   I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...
• 2016-08-15 9:21:37 AM
• 2016-08-16 7:24:09 AM
• user-removed
• Not applicable
• 730 Views
• 2 replies
• 0 likes
• Account

Someone Please help me with unresponsive/always freezing IOS app!

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it still continues freezing! I just uninstalled it a fe...

• autumnpowers
• Casual Listener
• HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it s...
• 2016-04-12 6:13:13 AM
• 2016-08-16 6:03:56 AM
• Timmyc1983
• Casual Listener
• 1096 Views
• 4 replies
• 0 likes

Superuser Contribution Can't log in using the app but have no problem online

HiI have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

• Bonnieal
• Newbie
• Hi I have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!
• 2016-08-15 4:56:35 PM
• 2016-08-16 4:49:47 AM
• MaryS
• Roadie
• 567 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify keeps stopping, rewinding, switching songs, etc

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug, but it isn't very large, so i was wondering if th...

• himariharuto
• Newbie
• Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug...
• 2016-08-15 7:28:40 PM
• 2016-08-16 4:47:26 AM
• MaryS
• Roadie
• 4526 Views
• 1 replies
• 0 likes

Superuser Contribution Iphone 5s won't post to Facebook

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again"I have checked my Facebook is linked to my Spotify in account settings. I have an Iphone 5s IOS 9...

• Stacey23
• Newbie
• I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again" I have checked my Facebook is linked to my S...
• 2016-08-15 11:30:22 PM
• 2016-08-16 4:19:07 AM
• MaryS
• Roadie
• 334 Views
• 1 replies
• 0 likes

How do I upgrade with iTunes card

• Jasperdamp
• Newbie
• 2016-08-15 9:47:36 AM
• 2016-08-15 3:41:52 PM
• mzwagemakers
• Roadie
• 330 Views
• 1 replies
• 0 likes

Paid for premium and not working

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details so I did and I re-subscribed. The money was taken o...

• Brontwilliamson
• Newbie
• I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details ...
• 2016-08-15 9:56:29 AM
• 2016-08-15 1:15:37 PM
• mzwagemakers
• Roadie
• 354 Views
• 1 replies
• 0 likes

Glitch not getting fixed after 2 months

Hi, As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me sucessfully share any song to Facebook without getting an Un...

• user-removed
• Visitor
• Hi,   As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me ...
• 2016-08-15 8:17:23 AM
• 413 Views
• 0 replies
• 0 likes

iPhone Not Syncing Local Files

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and album are greyed out. I can still play them, however I...

• MaxieLou
• Casual Listener
• I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and alb...
• 2016-08-14 10:07:26 PM
• 2016-08-15 7:04:49 AM
• osornios
• Spotify Star
• 364 Views
• 1 replies
• 0 likes

Spotify premium is not working and I still got charged

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify isNot working

• Camila14
• Newbie
• I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify is Not working
• 2016-08-15 4:04:43 AM
• 2016-08-15 6:22:32 AM
• osornios
• Spotify Star
• 533 Views
• 1 replies
• 0 likes