Huge delay after clicking play song or adding songs to playlists (iPad Mini)

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a song to a playlist. I thought it was my internet con...

• xWhiteeeyv3
• Newbie
• I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a s...
• 2016-07-21 6:35:25 AM
• 2016-07-31 2:04:43 PM
• silentpilgrim
• Regular
• 910 Views
• 1 replies
• 0 likes

Locked out of my account

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my accou...

• Paul6Perez
• Newbie
• Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home cou...
• 2016-07-30 10:02:37 PM
• 2016-07-31 7:00:15 AM
• osornios
• Spotify Star
• 572 Views
• 1 replies
• 0 likes

iPhone 6 app won't download

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

• Cara30
• Casual Listener
• Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?
• 2016-07-29 12:57:17 AM
• 2016-07-31 1:00:06 AM
• Cara30
• Casual Listener
• 887 Views
• 5 replies
• 0 likes

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

• Dee19
• Newbie
• Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.
• 2016-07-30 11:17:31 AM
• 2016-07-30 11:40:17 PM
• Bittencourt
• Spotify Star
• 9754 Views
• 1 replies
• 0 likes

Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

• alk263
• Casual Listener
• I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...
• 2016-06-06 5:55:02 PM
• 2016-07-30 6:25:25 PM
• petruspjs
• Newbie
• 991 Views
• 5 replies
• 0 likes

Trying to purchase premium

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

• Mitch10111
• Newbie
• Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help
• 2016-07-30 12:53:42 PM
• 2016-07-30 1:28:51 PM
• OviiiOne
• Community Legend
• 350 Views
• 1 replies
• 0 likes

Spotify online but no images are showing up

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm offline

• AngelaMail7
• Newbie
• Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm of...
• 2016-07-30 7:08:03 AM
• 370 Views
• 0 replies
• 0 likes

Tabbed Menu not showing up

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with various phones seem to have this menu layout, but not ...

• Maroon
• Casual Listener
• I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with var...
• 2016-07-28 8:37:01 AM
• 2016-07-30 3:37:32 AM
• emag02
• Newbie
• 651 Views
• 3 replies
• 0 likes

iPad unable to sync for offline music use

Hello.So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer either, just the iPad. Am I screwed without a main compute...

• Daveedc
• Casual Listener
• Hello. So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer...
• 2013-08-07 11:10:34 PM
• 2016-07-30 3:33:39 AM
• Spivey69
• Newbie
• 16506 Views
• 23 replies
• 0 likes

Can't login on iPad touch

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• Meeracat
• Newbie
• s
• 2016-07-29 6:37:17 PM
• 2016-07-30 1:12:32 AM
• osornios
• Spotify Star
• 321 Views
• 1 replies
• 0 likes

Can't add a song to a playlist on IPad. App freezes when I try.

• user-removed
• Visitor
• 2016-07-29 8:58:02 PM
• 2016-07-29 12:58:04 AM
• osornios
• Spotify Star
• 293 Views
• 1 replies
• 0 likes

Local Files Not Syncing

Hey I have uninstalled the app on my phone and reinstalled still no success. The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in just says Waiting to Download. No grey arrows by the song. Th...

• nfudge2011
• Newbie
• Hey I have uninstalled the app on my phone and reinstalled still no success.   The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in j...
• 2016-07-29 12:01:29 AM
• 362 Views
• 0 replies
• 0 likes

Can't see the queue on iPad

So you just released the new iPad update and we finally got My Music. But we still can't see the queue? Am I missing something? How do we see the queue? Let me guess, we have to wait 6 months for that too? I don't expect to be a Spotify customer in 6...

• kidbrax
• Regular
• So you just released the new iPad update and we finally got My Music.  But we still can't see the queue?  Am I missing something?  How do we see the queue?  Let me guess, we have ...
• 2014-10-31 9:59:40 PM
• 2016-07-29 11:09:15 PM
• jcanada
• Newbie
• 10857 Views
• 14 replies
• 13 likes
• queue

iOS 9.3.3 Spotify Doesn't Get Past Loading Screen

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck. I'm easily able to access account via desktop or ...

• jlit
• Casual Listener
• I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck...
• 2016-07-29 10:22:24 PM
• 2016-07-29 10:27:12 PM
• jlit
• Casual Listener
• 612 Views
• 1 replies
• 0 likes

Deleted Spotify Unable to Reinstall

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

• JaziBel
• Casual Listener
• Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?
• 2016-07-29 2:38:25 PM
• 2016-07-29 7:44:20 PM
• M0HX
• Community Legend
• 317 Views
• 1 replies
• 0 likes

Can't pay using ITunes

• Harrisonhowarth
• Newbie
• 2016-07-29 6:43:00 PM
• 2016-07-29 7:22:32 PM
• Hubo
• Community Legend
• 613 Views
• 1 replies
• 0 likes

How to turn off AutoPlay on iOS device?

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN! Is there anyway to deactivate this feature? I cannot find it in the phone settings or Spotify settings... I can't listen t...

• lrapp15
• Newbie
• Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN!    Is there anyway to deactivate this feature? I cannot fin...
• 2016-07-12 8:23:32 PM
• 2016-07-29 5:48:57 PM
• Eugene-sptfy
• Newbie
• 1052 Views
• 2 replies
• 0 likes