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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52701 Views
  • 16 replies
  • 36 likes
  • 52701 Views
  • 16 replies
  • 36 likes

How to change Facebook accounts

When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?

  • Casual Listener
  • When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?
  • JHT
  • Newbie
  • 23673 Views
  • 29 replies
  • 2 likes
  • 23673 Views
  • 29 replies
  • 2 likes

Random suggested songs

I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as single-artist stations, any suggestions on how to cur...

  • Newbie
  • I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as si...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

spotify on ipod- NO DEVICES TAB

I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is there any other way to get my music on the ipod? when i...

  • Newbie
  • I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is ther...
  • bwarren97
  • Regular
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! from free to premium

Hello,first of all, sorry if my english isn't that good i'm from germany.i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i didn't have enough money and clicked downgrade to free so i ...

  • Newbie
  • Hello, first of all, sorry if my english isn't that good i'm from germany. i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i ...
  • osornios
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

I can't go premium from the app

I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my order because I can't find a "upgrade to premium" in...

  • Newbie
  • I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my o...
  • osornios
  • Spotify Star
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Make the Artist's Name Bigger/Brighter on Locked Screen (iPhone)

The artist's name on the locked screen is too tiny and grey. If I'm running, for example, which is when I mostly used Spotify, I have to unlock the phone to see who the artist is, or stop running. Instead of pale gray make it blue or something. I mea...

  • Regular
  • The artist's name on the locked screen is too tiny and grey.  If I'm running, for example, which is when I mostly used Spotify, I have to unlock the phone to see who the artist is, or stop runni...
  • osornios
  • Spotify Star
  • 664 Views
  • 1 replies
  • 2 likes
  • 664 Views
  • 1 replies
  • 2 likes

Recently played artists under me tab not updating

Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It seemed to happen when the the top ten track disappeared.

  • Casual Listener
  • Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It s...
  • brinke
  • Regular
  • 15952 Views
  • 107 replies
  • 13 likes
  • bugs
  • 15952 Views
  • 107 replies
  • 13 likes

How to delete all offline music?

Hi- My iPhone is low on memory and so I need to find all the music I've made available offline and delete it.Help?Thanks!Carlo

  • Newbie
  • Hi-   My iPhone is low on memory and so I need to find all the music I've made available offline and delete it. Help? Thanks! Carlo 
  • iwritealot
  • Casual Listener
  • 1047 Views
  • 1 replies
  • 0 likes
  • 1047 Views
  • 1 replies
  • 0 likes

Can't log in on IOS app but can on web site?

Hi, when trying to log in on my iPad and iPod I am told "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account" when using the Facebook login it says " you have already authorised Spotify" if...

  • Newbie
  • Hi, when trying to log in on my iPad and iPod I am told  "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account"  when using the F...
  • Acreeves87
  • Newbie
  • 822 Views
  • 4 replies
  • 0 likes
  • 822 Views
  • 4 replies
  • 0 likes

Can't sign into 2 devices

I can't actually get Spotify to sign in on my iPhone it is already signed in on my iPod but it won't let me on iPhone. I have premium so what's happening my password and email is correct cause I've just changed it and my wifi is working fine.

  • Newbie
  • I can't actually get Spotify to sign in on my iPhone it is already signed in on my iPod but it won't let me on iPhone. I have premium so what's happening my password and email is correct cause I've j...
  • osornios
  • Spotify Star
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Lost all My Songs/albums

Last activity today was adding an album through SAVE. It's the only album and song in my playlist, along with one othe albums m that contained the last song playing in my shuffle.

  • Casual Listener
  • Last activity today was adding an album through SAVE. It's the only album and song in my playlist, along with one othe albums m that contained the last song playing in my shuffle.
  • osornios
  • Spotify Star
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Can't install Spotify

I had to uninstall Spotify because I couldn't open it and now I can't reinstall it, the cloud with the arrow is there but when I press it starts thinking for like a half second then the cloud comes back. I don't know what to do..

  • Casual Listener
  • I had to uninstall Spotify because I couldn't open it and now I can't reinstall it, the cloud with the arrow is there but when I press it starts thinking for like a half second then the cloud comes b...
  • oligussenhoven
  • Casual Listener
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

Help with spotify, will not open on iphone

Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and went along with my day. I tried opening it later, ...

  • Visitor
  • Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and...
  • dylan_grey
  • Roadie
  • 756 Views
  • 5 replies
  • 1 likes
  • 756 Views
  • 5 replies
  • 1 likes

Won't let me push the button to upgrade to premium

the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp

  • Newbie
  • the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp😫
  • Mattosaurus
  • Community Legend
  • 3340 Views
  • 1 replies
  • 0 likes
  • 3340 Views
  • 1 replies
  • 0 likes

music habits

hello is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits.or is there any way for example to make a connection to lastfm scrobbling and play artists based on lastfm?

  • Music Fan
  • hello   is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits. or is there any way for example to make a connection to last...
  • Hubo
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Verizon - charging massive data fee for using Spotify on iPhone6

Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April. Seriously increase data usage started in May and e...

  • Casual Listener
  • Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April....
  • billhunt
  • Casual Listener
  • 8563 Views
  • 4 replies
  • 0 likes
  • 8563 Views
  • 4 replies
  • 0 likes

Can't go online / connect on 3g./4g

Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone

  • Casual Listener
  • Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone
  • Lindgaard
  • Casual Listener
  • 2778 Views
  • 5 replies
  • 0 likes
  • 2778 Views
  • 5 replies
  • 0 likes

Playlists not found

I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I also can't find it... It's not my playlist so I'm not ...

  • Newbie
  • I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I als...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Can't log into Spotify app now I've up graded phone

Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls

  • Newbie
  • Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls
  • osornios
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes