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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68914 Views
  • 16 replies
  • 37 likes
  • 68914 Views
  • 16 replies
  • 37 likes

Creating a playlist

Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!

  • Newbie
  • Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
  • ItsJamesJ
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Spotify Premium through the app

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

  • Visitor
  • I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
  • user-removed
  • Not applicable
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Can't get premium on my new iPhone

I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".

  • Newbie
  • I couldn't get Premium on my new iphone even I've signed out already on the old one.  Now both of my iPhones got "Free". 
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Payment woes

So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?

  • Casual Listener
  • So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
  • ItsJamesJ
  • Community Legend
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Solved!! Can't Login through Facebook

Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at square one. I have looked through and tried everything...

  • Casual Listener
  • Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at squ...
  • user-removed
  • Not applicable
  • 818 Views
  • 3 replies
  • 1 likes
  • 818 Views
  • 3 replies
  • 1 likes

spotify offline

Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP

  • Casual Listener
  • Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞
  • mimi2305
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

When i unsync playlist or albums to get more space , the iOS app still claims that i have no space

The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks ( which in itself is unaceptable and unexcusable to do to a premium user ) ok.. However if i then unsync some albums or playlist and try to sync some other alb...

  • Roadie
  • The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks  ( which in itself is unaceptable and unexcusable to do to a premium user ) ok..    Howeve...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Paguei um plano de 6 meses à vista e ainda está como free

Olá boa noite!!!Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free...Vcs podem me ajudar por favor???Meu email: leleabdala2012@gmail.comAguardo

  • Newbie
  • Olá boa noite!!! Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free... Vcs podem me ajudar por favor??? Meu email: leleabdala2012@gmail.com Ag...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Spotify premium

When Spotify charges you a double payment what do you do to get your premium back when you paid?

  • Newbie
  • When Spotify charges you a double payment what do you do to get your premium back when you paid?
  • osornios
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

issues playing certain artists on mobile

I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I need to resolve it, or it will never be resolved. ...

  • Newbie
  • I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Download not Working

I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or react, as soon as I leave or press the back arrow it...

  • Casual Listener
  • I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or r...
  • Astame
  • Community Legend
  • 3226 Views
  • 8 replies
  • 0 likes
  • 3226 Views
  • 8 replies
  • 0 likes

Spotify Party

Hi, So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone? Thanks in advance!

  • Newbie
  • Hi,   So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone?   Thanks in advance!
  • 527 Views
  • 0 replies
  • 0 likes
  • 527 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on Iphone 5 via Facebook

Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...

  • Newbie
  • Hi everyone, For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook"...
  • skeliiii
  • Newbie
  • 789 Views
  • 2 replies
  • 0 likes
  • Facebook
    Login
  • 789 Views
  • 2 replies
  • 0 likes

Not able to share music and message a friend

Hi everyone,I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name didnt show up in the box. But this just happened on pho...

  • Newbie
  • Hi everyone, I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name di...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Music stops when I use messages (texts)

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newest version (10. Its a beta version)

  • Newbie
  • Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newes...
  • LordRollin
  • Community Legend
  • 684 Views
  • 1 replies
  • 0 likes
  • 684 Views
  • 1 replies
  • 0 likes

Volume on external devise

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeakers? Greatful for help.

  • Newbie
  • Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeaker...
  • LordRollin
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Songs won't appear in my local files

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. Does somebody have the same problem and maybe a sol...

  • Newbie
  • Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. ...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Crossfade Not working On Desktop

Hi Everyone,Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas? B

  • Casual Listener
  • Hi Everyone, Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas?   B
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

Login Bugs and Wifi glitches

The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username. It goes to the loading icon (The square with dots) but can never get past that part of the process. The day before It wouldn't connect to wifi wh...

  • Casual Listener
  • The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username.  It goes to the loading icon (The square with dots) but can never get past that part of t...
  • JamesGB
  • Gig Goer
  • 410 Views
  • 3 replies
  • 0 likes
  • 410 Views
  • 3 replies
  • 0 likes

Paid for premium

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

  • Newbie
  • I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes