Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80925 Views
19 replies
37 likes

80925 Views
19 replies
37 likes

Offline songs only play for a few seconds--unsyncing doesn't fix

I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix it, and it happens whether I listen to it offline o...

snowcherries
Newbie
I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix ...
2016-07-15 8:48:44 PM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Can't hear any sound on bluetooth or headphones

When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps work fine such as Pandora. But not Spotify. Any idea...

luvjet7302
Newbie
When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps w...
2016-07-15 8:07:09 PM
775 Views
0 replies
0 likes

775 Views
0 replies
0 likes

Wont connect to wifi

My spotify for ios 7.0.3 won't connect to my wifi anymore. It just times out. I've uninstalled app, reinstalled, restarted wifi etc. It started working when I connected via 4g hotspot and the desktop app connects to my wifi. What can I do?

Adz11
Music Fan
My spotify for ios 7.0.3 won't connect to my wifi anymore. It just times out. I've uninstalled app, reinstalled, restarted wifi etc. It started working when I connected via 4g hotspot and the des...
2015-01-05 11:30:38 AM
2016-07-15 7:16:55 PM
troyteter00
Casual Listener
1102 Views
2 replies
0 likes

1102 Views
2 replies
0 likes

Spotify premium family Canada

I live in Canada and wood like the family plan but can't get it because it is not available in Canada. I am wondering if it will be available soon.

Lapoink001
Newbie
I live in Canada and wood like the family plan but can't get it because it is not available in Canada. I am wondering if it will be available soon.
2016-06-17 1:48:44 AM
2016-07-15 6:52:36 PM
mikrom369
Newbie
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Cannot login to spotify

I am using a iphone SEi have a premium subscription with singtel music but i could not login nowThey had said that the account do not existThe subscription is for a year

ceamelia
Newbie
I am using a iphone SE i have a premium subscription with singtel music but i could not login now They had said that the account do not exist The subscription is for a year
2016-07-14 3:55:32 PM
2016-07-15 5:41:19 PM
Hubo
Community Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

edit playlist

How to add multiple songs at once to a playlist or delete????

mandyliciouzzz
Newbie
How to add multiple songs at once to a playlist or delete????
2016-07-15 1:16:37 PM
2016-07-15 5:36:51 PM
Hubo
Community Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Spotify keeps deleting and unfollowing my playlists..

Ive had spotify premium for a while now, and one day songs just stopped playing after a minute orso, after looking into it further I noticed that my playlists were gone, all of them.. Unfollowed and deleted, but not findable in playlist recovery.I've...

Femkehav
Casual Listener
Ive had spotify premium for a while now, and one day songs just stopped playing after a minute orso, after looking into it further I noticed that my playlists were gone, all of them.. Unfollowed and ...
2016-07-12 11:48:15 PM
2016-07-15 3:45:29 PM
JamesGB
Gig Goer
1271 Views
3 replies
0 likes

1271 Views
3 replies
0 likes

Offline download

Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offline our playlist her iPhone downloads the songs very ...

user-removed
Visitor
Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offlin...
2016-07-11 3:13:23 PM
2016-07-15 3:11:28 PM
user-removed
Not applicable
704 Views
2 replies
1 likes
slow

704 Views
2 replies
1 likes

Iphone 5

No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error

Llobre99
Newbie
No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error
2016-07-15 1:20:45 PM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

Playlists disappearing and playing interrupted in Spotify Premium for Family on iPhone

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administrator.So, yesterday my wife created a Spotify accou...

Grimslov
Newbie
I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administ...
2016-07-15 8:50:34 AM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps1. I sync all my favorite playlists to my iPod Touch;2. I set the app to offline mode before lea...

talesfer
Roadie
Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps 1. I sync all my favorite playlists t...
2013-02-27 1:11:18 AM
2016-07-15 7:34:11 AM
xxlipe
Newbie
4929 Views
9 replies
7 likes

4929 Views
9 replies
7 likes

iOS App crashes when trying to open

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days.I tried reinstalling the app and whenever I try to login through my...

acolaianni
Newbie
So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days. I tried reinst...
2016-07-15 6:09:50 AM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

Delete everything and start again

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....

marinajeanlamb
Newbie
Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've...
2016-07-15 5:17:19 AM
410 Views
0 replies
0 likes

410 Views
0 replies
0 likes

Music saved

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

Lmnlmnboo
Casual Listener
I cancelled my subscription and Spotify said it would be saved in the browse area, it is not
2016-07-15 5:02:50 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Ipad login fails saying I've already created an account??

Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance

woofur
Casual Listener
Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken: reset password restarted reinstalled Thanks in advance
2016-07-14 4:08:13 PM
2016-07-15 1:04:20 AM
woofur
Casual Listener
296 Views
2 replies
0 likes

296 Views
2 replies
0 likes

Playlists missing

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

Michelleride
Newbie
Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
2016-07-14 6:49:00 PM
2016-07-14 8:44:08 PM
Astame
Community Legend
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Solved!! Trying to understand difference between streaming and syncing

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...

mcnaugha
Music Fan
Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...
2014-09-05 4:29:17 PM
2016-07-14 8:28:47 PM
KOOLV
Newbie
4012 Views
2 replies
0 likes

4012 Views
2 replies
0 likes

Solved!! iPhone Can't Login

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

James163
Regular
Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
2016-07-14 4:16:34 PM
2016-07-14 7:38:03 PM
tcuhail
Casual Listener
825 Views
6 replies
1 likes

825 Views
6 replies
1 likes

Premium gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Dg92
Casual Listener
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
2016-07-14 5:32:13 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Pay for premium now it's gone