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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

disable multiple devices

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want to listen to Spotify from someone else's device. At ...

  • Newbie
  • Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want t...
  • dylan_grey
  • Roadie
  • 7465 Views
  • 1 replies
  • 1 likes
  • 7465 Views
  • 1 replies
  • 1 likes

Solved!! Offline syncing pauses because Spotify goes idle

Have this problem every time I sync a long playlist. An error message occurs: "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing." Now I can't really sit and wait and be inside the app if I sy...

  • Newbie
  • Have this problem every time I sync a long playlist. An error message occurs:   "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing."...
  • Mnyb
  • Roadie
  • 17316 Views
  • 2 replies
  • 0 likes
  • 17316 Views
  • 2 replies
  • 0 likes

problems with my Premium signature

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to listen to music. Besides several other reasons I like...

  • Newbie
  • My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to li...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Push notifications (lack of)

Hello I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a collaborative playlist, I get nothing. Whereas everyone else in the...

  • Regular
  • Hello   I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a colla...
  • Fddc99
  • Newbie
  • 925 Views
  • 4 replies
  • 0 likes
  • 925 Views
  • 4 replies
  • 0 likes

download song with wifi connection but my cell data was bust

I have Iphone 6 and was connected to a wifi and dowloading many playlist.I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wifi assistance is off.Any Idea?

  • Newbie
  • I have Iphone 6 and was connected to a wifi and dowloading many playlist. I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wif...
  • timmieschaap
  • Composer
  • 520 Views
  • 1 replies
  • 0 likes
  • data bust
  • 520 Views
  • 1 replies
  • 0 likes

Problems with the payment

I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't works

  • Newbie
  • I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't wor...
  • osornios
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Offline Tracks Gone Unsynched

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn't an issue I had over 30GB with synced music on my...

  • Roadie
  • I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn...
  • JamesGB
  • Gig Goer
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Yamaha RX A550 not visible in devices

Hi there, I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is not visible as a device although it is on the network as is able to ...

  • Newbie
  • Hi there,    I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is no...
  • 412 Views
  • 0 replies
  • 1 likes
  • 412 Views
  • 0 replies
  • 1 likes

"Next up"

Why does Spotify add songs to "up next" without me telling it too????

  • Casual Listener
  • Why does Spotify add songs to "up next" without me telling it too????
  • Hubo
  • Community Legend
  • 532 Views
  • 3 replies
  • 1 likes
  • 532 Views
  • 3 replies
  • 1 likes

Spotify constantly pauses when listening through headphones on iPhone

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / face the phone down in my hand. Sometimes the track w...

  • Newbie
  • I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / fa...
  • 360 Views
  • 0 replies
  • 1 likes
  • 360 Views
  • 0 replies
  • 1 likes

Solved!! Being charged in wrong currency

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as stated on my account details.This means Spotify has been ch...

  • Casual Listener
  • I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as sta...
  • KevinMY
  • Casual Listener
  • 671 Views
  • 2 replies
  • 0 likes
  • 671 Views
  • 2 replies
  • 0 likes

Premium

I am paying for premium but will not recieve on other devices in the home.

  • Casual Listener
  • I am paying for premium but will not recieve on other devices in the home.
  • tomasrex
  • Roadie
  • 9241 Views
  • 1 replies
  • 0 likes
  • 9241 Views
  • 1 replies
  • 0 likes

My playlists have disappeared?

Hi,About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other devices with no luck. Is there a way to recover my mis...

  • Newbie
  • Hi, About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other...
  • Alejandar
  • Spotify
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Deleted songs help?

I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any solution?

  • Casual Listener
  • I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any so...
  • anjieeeeeeeeee
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Unable to download songs to offline

I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.

  • Casual Listener
  • I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.
  • Astame
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

I want to change the songs that are available offline, how do I "undownload" them?

I would like to change the songs that are available to me whilst offline. I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playlist. I don't seem to be able to get rid of it - can you pl...

  • Newbie
  • I would like to change the songs that are available to me whilst offline.  I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playli...
  • tomasrex
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! playing simultaneously a song on 2 or more devices

hi everyone,there are lot of services that allow to create (in lan) a kind of "radio". For example, iPhone A transmit a song and the other iPhones receive andsimultaneously play that song. I really wonder if there are this kind of services that provi...

  • Casual Listener
  • hi everyone, there are lot of services that allow to create (in lan) a kind of "radio". For example, iPhone A transmit a song and the other iPhones receive andsimultaneously play that song. I really...
  • maskara_snake
  • Casual Listener
  • 499 Views
  • 2 replies
  • 0 likes
  • 499 Views
  • 2 replies
  • 0 likes

Some genres disappeared on my iPhone

Until few days ago I was able to browse and listen comedy genre on my iphone. Now comedy, Word, and K-pop genres are missing on my iphone. Anybody have any idea?

  • Casual Listener
  • Until few days ago I was able to browse and listen comedy genre on my iphone. Now comedy, Word, and K-pop genres are missing on my iphone. Anybody have any idea?
  • jamietdoeswork
  • Casual Listener
  • 2134 Views
  • 14 replies
  • 1 likes
  • Comedy
    K-pop
    Word
  • 2134 Views
  • 14 replies
  • 1 likes

Solved!! Won't let me select available offline

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and won't allow me to select available offline

  • Casual Listener
  • I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and w...
  • davmc91
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

App crashes

hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention

  • Newbie
  • hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention
  • rossxjohnson
  • Newbie
  • 1670 Views
  • 11 replies
  • 5 likes
  • app crashes
  • 1670 Views
  • 11 replies
  • 5 likes