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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81681 Views
  • 19 replies
  • 37 likes
  • 81681 Views
  • 19 replies
  • 37 likes

spotify offline

Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP

  • Casual Listener
  • Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞
  • mimi2305
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

When i unsync playlist or albums to get more space , the iOS app still claims that i have no space

The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks ( which in itself is unaceptable and unexcusable to do to a premium user ) ok.. However if i then unsync some albums or playlist and try to sync some other alb...

  • Roadie
  • The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks  ( which in itself is unaceptable and unexcusable to do to a premium user ) ok..    Howeve...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Paguei um plano de 6 meses à vista e ainda está como free

Olá boa noite!!!Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free...Vcs podem me ajudar por favor???Meu email: leleabdala2012@gmail.comAguardo

  • Newbie
  • Olá boa noite!!! Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free... Vcs podem me ajudar por favor??? Meu email: leleabdala2012@gmail.com Ag...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Spotify premium

When Spotify charges you a double payment what do you do to get your premium back when you paid?

  • Newbie
  • When Spotify charges you a double payment what do you do to get your premium back when you paid?
  • osornios
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

issues playing certain artists on mobile

I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I need to resolve it, or it will never be resolved. ...

  • Newbie
  • I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Download not Working

I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or react, as soon as I leave or press the back arrow it...

  • Casual Listener
  • I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or r...
  • Astame
  • Community Legend
  • 3302 Views
  • 8 replies
  • 0 likes
  • 3302 Views
  • 8 replies
  • 0 likes

Spotify Party

Hi, So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone? Thanks in advance!

  • Newbie
  • Hi,   So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone?   Thanks in advance!
  • 550 Views
  • 0 replies
  • 0 likes
  • 550 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on Iphone 5 via Facebook

Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...

  • Newbie
  • Hi everyone, For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook"...
  • skeliiii
  • Newbie
  • 826 Views
  • 2 replies
  • 0 likes
  • Facebook
    Login
  • 826 Views
  • 2 replies
  • 0 likes

Not able to share music and message a friend

Hi everyone,I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name didnt show up in the box. But this just happened on pho...

  • Newbie
  • Hi everyone, I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name di...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Music stops when I use messages (texts)

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newest version (10. Its a beta version)

  • Newbie
  • Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newes...
  • LordRollin
  • Community Legend
  • 721 Views
  • 1 replies
  • 0 likes
  • 721 Views
  • 1 replies
  • 0 likes

Volume on external devise

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeakers? Greatful for help.

  • Newbie
  • Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeaker...
  • LordRollin
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Songs won't appear in my local files

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. Does somebody have the same problem and maybe a sol...

  • Newbie
  • Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. ...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Crossfade Not working On Desktop

Hi Everyone,Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas? B

  • Casual Listener
  • Hi Everyone, Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas?   B
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Login Bugs and Wifi glitches

The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username. It goes to the loading icon (The square with dots) but can never get past that part of the process. The day before It wouldn't connect to wifi wh...

  • Casual Listener
  • The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username.  It goes to the loading icon (The square with dots) but can never get past that part of t...
  • JamesGB
  • Gig Goer
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

Paid for premium

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

  • Newbie
  • I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.
  • Maxim
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Pay Spotify Premium with Itunes Card

How do i pay for spotify premium on my phone using an itunes card instead of credit

  • Newbie
  • How do i pay for spotify premium on my phone using an itunes card instead of credit
  • Hubo
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Album suddenly not available offline any more

Hi All,My albums are saved offline and were available offline until yesterday. Synced 5 days ago.Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speichere dieses Album, um es in 'Bibliothek' anzuzeigen. Tr...

  • Regular
  • Hi All, My albums are saved offline and were available offline until yesterday. Synced 5 days ago. Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speic...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

disable multiple devices

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want to listen to Spotify from someone else's device. At ...

  • Newbie
  • Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want t...
  • dylan_grey
  • Roadie
  • 7640 Views
  • 1 replies
  • 1 likes
  • 7640 Views
  • 1 replies
  • 1 likes

Solved!! Offline syncing pauses because Spotify goes idle

Have this problem every time I sync a long playlist. An error message occurs: "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing." Now I can't really sit and wait and be inside the app if I sy...

  • Newbie
  • Have this problem every time I sync a long playlist. An error message occurs:   "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing."...
  • Mnyb
  • Roadie
  • 17375 Views
  • 2 replies
  • 0 likes
  • 17375 Views
  • 2 replies
  • 0 likes

problems with my Premium signature

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to listen to music. Besides several other reasons I like...

  • Newbie
  • My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to li...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes