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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69652 Views
  • 16 replies
  • 37 likes
  • 69652 Views
  • 16 replies
  • 37 likes

Playlists not found

I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I also can't find it... It's not my playlist so I'm not ...

  • Newbie
  • I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I als...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Can't log into Spotify app now I've up graded phone

Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls

  • Newbie
  • Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls
  • osornios
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Help

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

  • Newbie
  • I have a family plan but it will only let us play music one at a time. Is this supposed to happen?
  • osornios
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Login Fail connected to Facebook

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable to login, "either username or password is incorrect...

  • Newbie
  • So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable ...
  • osornios
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

New phone data

Hi I recently got a new phone and I re downloaded Spotify back from my App Store,I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wanted to listen from my playlist.This phone makes me co...

  • Newbie
  • Hi I recently got a new phone and I re downloaded Spotify back from my App Store, I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wan...
  • oligussenhoven
  • Casual Listener
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Invalid login on iOS

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

  • Newbie
  • I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer
  • osornios
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Switching from Spotify free to Family plan on Iphone

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

  • Newbie
  • I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?
  • osornios
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Add multiple songs to a playlist

Hey guys..I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone. I got the latest version and I just cannot do that. Please help me! =D Many thanks!

  • Visitor
  • Hey guys.. I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone.  I got the latest version and I just cannot do that.   Pl...
  • user-removed
  • Not applicable
  • 4765 Views
  • 2 replies
  • 0 likes
  • 4765 Views
  • 2 replies
  • 0 likes

Solved!! Distorted sound

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

  • Casual Listener
  • When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked
  • martha5sos
  • Casual Listener
  • 2678 Views
  • 2 replies
  • 0 likes
  • 2678 Views
  • 2 replies
  • 0 likes

Can't use anything but library after upgrading to Premium?

Brief description of the issue: I can user Spotify just fine on my desktop, I can play music on my iPhone 6 through that just fine. Whenever I try to use anything but music I've played recently through the phone, I get an error and it looks like my p...

  • Casual Listener
  • Brief description of the issue: I can user Spotify just fine on my desktop, I can play music on my iPhone 6 through that just fine. Whenever I try to use anything but music I've played recently throu...
  • sarahboedner
  • Casual Listener
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

Zahlung funktioniert nicht

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App mehrmals deinstallieren er und neu installiert, geht ...

  • Newbie
  • Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App me...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

apple iphone 4S

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

  • Casual Listener
  • My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..
  • mono118
  • Casual Listener
  • 1298 Views
  • 5 replies
  • 0 likes
  • 1298 Views
  • 5 replies
  • 0 likes

Local files from Mac to iPhone

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs download except for the local files, they are still gray...

  • Newbie
  • I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs downl...
  • qtlolii
  • Music Fan
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

[iPhone 6/iOS 8] Spotify app doesn't resume playing music when reconnecting over bluetooth

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone. This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth. I expect that the app is still running in the backgroun...

  • Casual Listener
  • Sometimes for some reason, the Spotify app is no longer "open" on my iPhone.  This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth...
  • granclou
  • Newbie
  • 1272 Views
  • 3 replies
  • 2 likes
  • 1272 Views
  • 3 replies
  • 2 likes

What happened with the old appearance of Spotify?

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

  • Newbie
  • I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.
  • Mattosaurus
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can't see users public profiles

When I go someone's profile, anybody, there public playlists don't show up. It says they have 0 playlists on the bar where it lists "playlists, followers, following" . but it does show the top 3 public playlists under that where it lists them with al...

  • Casual Listener
  • When I go someone's profile, anybody, there public playlists don't show up. It says they have 0 playlists on the bar where it lists "playlists, followers, following" . but it does show the top 3 publ...
  • 007Griselda
  • Casual Listener
  • 2047 Views
  • 6 replies
  • 2 likes
  • 2047 Views
  • 6 replies
  • 2 likes

Can't download spotify app from app store

While spotify app was updating i deleted it and after that i couldn't download the spotify app from app store anymore.

  • Newbie
  • While spotify app was updating i deleted it and after that i couldn't download the spotify app from app store anymore.
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Crash after selecting Available Offline

Environment:ios 9.3iphoneAppstore version Step by step:1. Serch for TACO HEMINGWAY2. Select Album Deszcze na Betonie3. Tap the Switcher Available Offline Actual result:Crash Enjoy and Have nice Day

  • Casual Listener
  • Environment: ios 9.3 iphone Appstore version   Step by step: 1. Serch for TACO HEMINGWAY 2. Select Album Deszcze na Betonie 3. Tap the Switcher Available Offline   Actual result: ...
  • takapanna
  • Casual Listener
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Spotify app logs out alone in my iPhone 5 and all downloaded music disappears

why my Spotify app on my iPhone 5 logs out by it self and lose all my downloaded music? I use the iPhone five in my car just for listening music, but the app continuiosly logs out by it self and let me without my music. Is it a bug on iOS? I halve th...

  • Visitor
  • why my Spotify app on my iPhone 5 logs out by it self and lose all my downloaded music? I use the iPhone five in my car just for listening music, but the app continuiosly logs out by it self and let ...
  • the_squirrel
  • Casual Listener
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

How many songs do I have already offline in my iphone?

Hi, I know the maximum is 3.333 songs, but how can I know how many songs I already downloaded offline in my iphone? I'm travelling in a couple of days and I'm setting up my phone, so I will appreciate a rapid response Many thanks in advance! Julia

  • Regular
  • Hi,   I know the maximum is 3.333 songs, but how can I know how many songs I already downloaded offline in my iphone?   I'm travelling in a couple of days and I'm setting up my phon...
  • Gundersonrogers
  • Casual Listener
  • 2668 Views
  • 3 replies
  • 1 likes
  • 2668 Views
  • 3 replies
  • 1 likes