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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76235 Views
  • 16 replies
  • 37 likes
  • 76235 Views
  • 16 replies
  • 37 likes

Downloaded songs not listed when listening offline

I have downloaded my songs to listen offline on my iPod Touch. Recently the problem has been that when I open the app for the first time, the songs aren't listed on "Your songs" as they used to be, so I can't access my full list of songs. I have to s...

  • Newbie
  • I have downloaded my songs to listen offline on my iPod Touch.   Recently the problem has been that when I open the app for the first time, the songs aren't listed on  "Your songs" as the...
  • Astame
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Offline mode

Hello, if I get the premium account to use offline mode, where the app save the music? I want to use it on my iphone but is just a 16GB model.

  • Newbie
  • Hello, if I get the premium account to use offline mode, where the app save the music? I want to use it on my iphone but is just a 16GB model.
  • ravxl
  • Gig Goer
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Your Library Albums songs etc. not on iphone

I have stuff saved in Your Library on my iPad and Mac but on my iPhone nothing appears.I've tried uninstalling the app and they appear again but then disappear, as they do if I log out and log back in again. Anybody any ideas?

  • Casual Listener
  • I have stuff saved in Your Library on my iPad and Mac but on my iPhone nothing appears. I've tried uninstalling the app and they appear again but then disappear, as they do if I log out and log back...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

listen to OFFLINE songs when ONLINE - NO DATA CHARGE!

Hi guys,I would like to know if there is a way to listen to Offline songs (that is, downloaded and all) while Online, without incurring into data charges.Meanining: while Online, can I listen to a song I have downloaded for Offline mode without havin...

  • Casual Listener
  • Hi guys, I would like to know if there is a way to listen to Offline songs (that is, downloaded and all) while Online, without incurring into data charges. Meanining: while Online, can I listen to ...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Solved!! Local files (synced from desktop) won´t play

Hey there, since a few weeks my iPhone-App (iPhone SE) doesn´t play my synced local files (mp3). They show up as usual, but i cannot start them playing, either using iPhone-speaker, bluethooth or headphone. btw - all these songs simply played before....

  • Casual Listener
  • Hey there,   since a few weeks my iPhone-App (iPhone SE) doesn´t play my synced local files (mp3). They show up as usual, but i cannot start them playing, either using iPhone-speaker, bluethoo...
  • Bittencourt
  • Spotify Star
  • 940 Views
  • 7 replies
  • 0 likes
  • 940 Views
  • 7 replies
  • 0 likes

Posting Playlists on Facebook: iPhone Always Leads to "Couldn't Open Link"

I'm hoping someone knows how to fix the following problem.I post playlists on my facebook page almost every day, and when somone with an iPhone (iPhone 5S or iPhone 6) trys to click on the playlist link, they always get the following message (after t...

  • Newbie
  • I'm hoping someone knows how to fix the following problem. I post playlists on my facebook page almost every day, and when somone with an iPhone (iPhone 5S or iPhone 6) trys to click on the playlist...
  • happyrobot
  • Newbie
  • 406 Views
  • 2 replies
  • 1 likes
  • 406 Views
  • 2 replies
  • 1 likes

iPhone app keeps crashing!!!

Every time I try to open the app on my phone, it keeps crashing. Stays up on the screen for about 5 seconds saying that I'm offline, and then it crashes. Is there any fix to this?

  • Newbie
  • Every time I try to open the app on my phone, it keeps crashing. Stays up on the screen for about 5 seconds saying that I'm offline, and then it crashes. Is there any fix to this?
  • jamesat
  • Music Fan
  • 15709 Views
  • 6 replies
  • 11 likes
  • 15709 Views
  • 6 replies
  • 11 likes

Music disappearing

The music from my library has disappeared. and all that is left are the last 2 songs that I saved.

  • Newbie
  • The music from my library has disappeared. and all that is left are the last 2 songs that I saved.
  • Nico
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • disappear
  • 375 Views
  • 1 replies
  • 0 likes

Got a premium account, but iphone app says free

Dear anyone,I have a premium spotify account for years now and a lot of playlist saved offline on my iphone app, which always worked. But now all of a sudden my iphone app plays only shuffle and a lot of my offline music is gone.When i look on the sp...

  • Newbie
  • Dear anyone, I have a premium spotify account for years now and a lot of playlist saved offline on my iphone app, which always worked. But now all of a sudden my iphone app plays only shuffle and ...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Spotify Issues

Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below. 1. On the bottom of my "home" screen, it says "Spotify is currently set to offline". I've tried config...

  • Casual Listener
  • Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below.   1. On the bottom of my "home" screen, it s...
  • Bittencourt
  • Spotify Star
  • 666 Views
  • 5 replies
  • 0 likes
  • 666 Views
  • 5 replies
  • 0 likes

Just bought premium and it isn't working

I just bought premium for my iOS device and it isn't working. I bought it with a $15 iTunes gift card. It is still limiting me to ads and 5 skips. This is very frustrating because I spent good money on this!!

  • Newbie
  • I just bought premium for my iOS device and it isn't working. I bought it with a $15 iTunes gift card. It is still limiting me to ads and 5 skips. This is very frustrating because I spent good money ...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Signing in on new device

I have a new phone and tried to sign into my account. I even tried the forgot login option, I got an email and reset my password. When I went back to Spotify to enter the new password it said login failed. When I tried to login with my username it wa...

  • Newbie
  • I have a new phone and tried to sign into my account. I even tried the forgot login option, I got an email and reset my password. When I went back to Spotify to enter the new password it said login f...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

want to log on without facebook

I recently got Spotify premium and it was all working fine and then I had to switch my phone. I reinstalled spotify and it says that I created an account through Facebook. So on my iPhone I try to log into my spotify through my facebook login page. I...

  • Newbie
  • I recently got Spotify premium and it was all working fine and then I had to switch my phone. I reinstalled spotify and it says that I created an account through Facebook. So on my iPhone I try to lo...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

cant find the serch bar

i use web spotify but i cant find the serch bar on my iphone 4 

  • Newbie
  • i use web spotify but i cant find the serch bar on my iphone 4 
  • Bittencourt
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Playing time

How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.

  • Newbie
  • How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.
  • Bittencourt
  • Spotify Star
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Help on collaborative playlist

hello everyone! last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can neither open or find the playlist... i created it in the window...

  • Community Legend
  • hello everyone!   last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can nei...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Clearing albums songs and saved artist

I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription

  • Casual Listener
  • I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription
  • Bittencourt
  • Spotify Star
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Disabling device linking/syncing

I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spotify on the Amazon Echo at home and my music stopped ...

  • Casual Listener
  • I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spoti...
  • Snj832000
  • Newbie
  • 627 Views
  • 3 replies
  • 0 likes
  • multiple devices
  • 627 Views
  • 3 replies
  • 0 likes