Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70925 Views
16 replies
37 likes

70925 Views
16 replies
37 likes

iPhone and premium.

So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through the Apple Store. I don't have a credit card either, s...

Karkat
Newbie
So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through th...
2016-06-07 8:00:16 AM
2016-06-07 8:14:08 AM
Ollie082398
Newbie
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Log in Error - 404 and also already have an account

I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. Then I've tried my FB email and password and get err...

x141018
Casual Listener
I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. T...
2016-06-06 11:40:42 PM
2016-06-07 3:29:44 AM
Bittencourt
Spotify Star
960 Views
3 replies
0 likes

960 Views
3 replies
0 likes

Login Failed

My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?

Kmonroe92
Casual Listener
My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?
2016-06-06 8:45:27 PM
2016-06-06 12:36:23 AM
Kmonroe92
Casual Listener
425 Views
4 replies
0 likes

425 Views
4 replies
0 likes

how do i change my username on Spotify so that my friends dont search me up by my email anymore?

my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected my facebook account and it still didnt do anything,...

Poisvn-Boy
Newbie
my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected ...
2016-06-06 11:59:54 PM
2016-06-06 12:25:40 AM
driveflanger
Community Legend
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

"Turn off Airplane mode" message pops up EVERY time app is opened when in airplane mode -- why?

I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up the "turn off airplane mode..." prompt, which you have to ...

stefgeiger
Casual Listener
I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up th...
2016-06-06 8:48:20 PM
865 Views
0 replies
5 likes

865 Views
0 replies
5 likes

Changed phone. Lost account

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like I've just started over.What is going on and how do...

Megzbo
Newbie
I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like...
2016-06-03 12:05:41 PM
2016-06-06 6:50:17 PM
Bittencourt
Spotify Star
710 Views
1 replies
0 likes
lost settings
new phone
No Premium

710 Views
1 replies
0 likes

Can't connect to internet in IPad

I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have:-checked the internet connection which is ON-I lgged out and signed on again- I powered down the IPad and restarte...

Deserthome
Newbie
I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have: -checked the internet connection which is ON -I lgged out an...
2016-06-03 1:32:41 AM
2016-06-06 5:47:14 PM
Bittencourt
Spotify Star
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

Links to playlists posted on facebook no longer open in iOS app

Hello, I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook. I recieve the message "Spotfy can't open this type of link on this device". I could go to my pc and follow the playlist then access it fr...

houseatreides80
Newbie
Hello, I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook. I recieve the message "Spotfy can't open this type of link on this devi...
2016-06-06 2:37:35 PM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

Solved!! Trying to log in without Facebook but still logs in to Facebook username

HiI have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists.I recently got a new phone and I was trying to log onto Spotify, even when I pu...

user-removed
Visitor
Hi I have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists. I recently got a new...
2016-06-06 12:21:35 PM
2016-06-06 12:23:43 PM
user-removed
Not applicable
617 Views
1 replies
0 likes
Login troubleshoot spotify premium

617 Views
1 replies
0 likes

Solved!! Playlist Sorting Not available on iOS version of Spotify? Why?

I have a few playlists that have a few hundred songs, and one that is about to be 1,000 songs. It's very annoying to have to scroll all the way down to play the latest added songs when it could be easily reverted. Am I missing something? I can't find...

swizzcheez
Casual Listener
I have a few playlists that have a few hundred songs, and one that is about to be 1,000 songs. It's very annoying to have to scroll all the way down to play the latest added songs when it could be ea...
2016-06-02 4:37:25 AM
2016-06-06 6:03:32 AM
Bittencourt
Spotify Star
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Why can't I........

I will try to start a radio off of a single song; two examples..She's So Cold - The Rolling StonesFriend - GalantisIt really doesn't matter what songThe issue is, I'm using my iphone spotify and the radio will not start, it will go to the page prior ...

mknizeski2
Casual Listener
I will try to start a radio off of a single song; two examples.. She's So Cold - The Rolling Stones Friend - Galantis It really doesn't matter what song The issue is, I'm using my iphone spo...
2016-06-06 5:02:09 AM
2016-06-06 5:43:31 AM
mknizeski2
Casual Listener
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Can't Sync Local Files

I can't sync my local files at all.. they will play on the desktop but when i try to play them on my iphone it says "song not downloaded blah blah." i have tried everything: i've got enough space on my phone, both are on the same wifi, i've deleted a...

bigmak
Newbie
I can't sync my local files at all.. they will play on the desktop but when i try to play them on my iphone it says "song not downloaded blah blah." i have tried everything: i've got enough space on ...
2016-06-03 4:23:44 PM
2016-06-06 5:32:12 AM
Bittencourt
Spotify Star
776 Views
3 replies
0 likes

776 Views
3 replies
0 likes

Spotify works in normal play mode like shuffle mode. Cannot switch it off! Please help!

Hello, expecting strange problem. i attached 2 screenshots to understand that player is not in schuffle mode. But when im trying to change track by necessary buttons or swap to next track i still stay on the track which is playing. i already restarte...

unityplanet
Casual Listener
Hello, expecting strange problem. i attached 2 screenshots to understand that player is not in schuffle mode. But when im trying to change track by necessary buttons or swap to next...
2016-05-29 1:52:00 PM
2016-06-05 10:40:39 PM
user-removed
Not applicable
517 Views
3 replies
0 likes

517 Views
3 replies
0 likes

Solved!! Un-downloadable songs

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscensing problem? Any ideas as to why this is happening...

ColonelMustard
Regular
I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscen...
2016-06-03 9:33:03 PM
2016-06-05 8:36:04 PM
ColonelMustard
Regular
1960 Views
4 replies
0 likes
downloads

1960 Views
4 replies
0 likes

loging with facebook but it allways redirected to my friends facebook

hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and than i instaled app again, still not working. Any idea how to f...

johnytrava
Newbie
hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and tha...
2016-06-05 7:17:13 PM
2016-06-05 7:25:22 PM
user-removed
Not applicable
714 Views
1 replies
0 likes

714 Views
1 replies
0 likes

Spotify video crashes when I try to load it

Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?

Adz151101
Casual Listener
Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?
2016-06-05 3:11:15 PM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Disconnect between iPad and iPhone/iMac

This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automatically appear on the other two, as well. However, in the...

theatergeeknyc
Newbie
This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automaticall...
2016-06-05 3:08:42 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Lost playlist

Hey!Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs are downloaded, so it should mean that they are somewh...

beatejaa
Newbie
Hey! Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs a...
2016-06-05 1:22:53 PM
466 Views
0 replies
0 likes
Downloaded music disappears
LOST PLAYLIST. AGAIN.

466 Views
0 replies
0 likes

Spotify Premium is not yet activitating

I have paid 129 pesos using my Gcash but then Spotify premium did not activate.

Jick22
Casual Listener
I have paid 129 pesos using my Gcash but then Spotify premium did not activate.
2016-06-02 7:35:17 AM
2016-06-04 5:38:06 PM
Jick22
Casual Listener
726 Views
3 replies
0 likes

726 Views
3 replies
0 likes

BMW Connected Drive compatibility issue with iOS, Spotify 4.2.0, Oct 20

Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the song or browse playlists. When I press next song there is a ...

theblakespace
Casual Listener
Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the ...
2015-10-23 12:20:36 AM
2016-06-04 4:25:00 PM
RayBan81
Casual Listener
2934 Views
5 replies
0 likes

2934 Views
5 replies
0 likes

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