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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68629 Views
  • 16 replies
  • 37 likes
  • 68629 Views
  • 16 replies
  • 37 likes

[iOS] Crashing 5.7.0.1055

I'm having issues with my app crashing on my iPhone 6s Plus. If I just skip songs using shuffle it will not crash, but if I try creating a playlist or download new music it will crash once every 3-4 mins. I have tried redownloading the app as well as...

  • Newbie
  • I'm having issues with my app crashing on my iPhone 6s Plus. If I just skip songs using shuffle it will not crash, but if I try creating a playlist or download new music it will crash once every 3-4 ...
  • 399 Views
  • 0 replies
  • 0 likes
  • iOS
  • 399 Views
  • 0 replies
  • 0 likes

iOS app skips to next song when streaming on 3G/bluetooth

I bought a new head unit for my car, Pioneer DEH-X8700BT. When I stream Spotify over 3G via bluetooth to the Pioneer unit, the app automatically skips to the next song. Sometimes after a minute, sometimes after five seconds. I reinstalled the iOS app...

  • Newbie
  • I bought a new head unit for my car, Pioneer DEH-X8700BT.  When I stream Spotify over 3G via bluetooth to the Pioneer unit, the app automatically skips to the next song. Sometimes after a minut...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Spotify on iPhone continues playing after removing output device (f.e. headphone, airplay speaker)

I like Spotify and the built-in playlists a lot! But since one of the last version, I annoys me from time to time. Hope you can fix this! Common situation: I stream music at home from Spotify App on iPhone to an airplay speaker. When leaving home and...

  • Regular
  • I like Spotify and the built-in playlists a lot! But since one of the last version, I annoys me from time to time. Hope you can fix this!   Common situation: I stream music at home from Spotif...
  • glen_fiddich
  • Regular
  • 712 Views
  • 5 replies
  • 0 likes
  • 712 Views
  • 5 replies
  • 0 likes

Ios new fancy menu

Could you upgrade me already?

  • Newbie
  • Could you upgrade me already?
  • user-removed
  • Not applicable
  • 244 Views
  • 1 replies
  • 1 likes
  • 244 Views
  • 1 replies
  • 1 likes

Nothing happened about my premium

I bought a premium with my credit card , but first I bought to my friend and after when I wanted to do , I didnt receive it , but he took my money

  • Newbie
  • I bought a premium with my credit card , but first I bought to my friend and after when I wanted to do , I didnt receive it , but he took my money
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Spotify Premium isn't activating

I renewed a subscription to Spotify through iCloud and it still hasn't activated I tried signing in and out and deleting the app.

  • Newbie
  • I renewed a subscription to Spotify through iCloud and it still hasn't activated I tried signing in and out and deleting the app.
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Offline Synched Tracks get deleted after a few days

I have a playlist of tracks downloaded from Soundcloud.After a few days half of them are not synchronized anymore.http://imgur.com/vummfUP

  • Newbie
  • I have a playlist of tracks downloaded from Soundcloud. After a few days half of them are not synchronized anymore. http://imgur.com/vummfUP
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Can't download all local files onto iPhone 6s from mac

I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download. I've attached screenshots of what it tells me when I try to...

spotify 1.png spotify 2.png
  • Casual Listener
  • I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download...
  • lyzzidc
  • Casual Listener
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Trying to upgrade to premium on my IPhone 4S

I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would be appreciated. Thanks.

  • Newbie
  • I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would ...
  • yoloswagbatman
  • Newbie
  • 110794 Views
  • 16 replies
  • 16 likes
  • 110794 Views
  • 16 replies
  • 16 likes

Can not access my acount

Dear responsible,Good Night.Reference: username gabrielacecilioadvPlease I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change my password I still can not access my acount.So I eant a s...

  • Newbie
  • Dear responsible, Good Night. Reference: username gabrielacecilioadv Please I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change m...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Spotify new music search fails every time

I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playlist.

  • Newbie
  • I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playli...
  • osornios
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Search failure
  • 396 Views
  • 1 replies
  • 0 likes

BMW and Spotify

I am finding Spotify on connected apps greyed out after the car starts movingIs anyone still having this problem?

  • Newbie
  • I am finding Spotify on connected apps greyed out after the car starts moving Is anyone still having this problem?
  • JCdotnl
  • Roadie
  • 544 Views
  • 1 replies
  • 0 likes
  • BMW and Spotify
  • 544 Views
  • 1 replies
  • 0 likes

Spotify disappeared

Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. Now I have to re-download it and it won't even star...

  • Newbie
  • Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. ...
  • user-removed
  • Not applicable
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Spotify quits randomly

I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits.The system doesn't say it had an error, the program completely stops which means I have to...

  • Regular
  • I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits. The system doesn't say it had an erro...
  • user-removed
  • Not applicable
  • 917 Views
  • 3 replies
  • 0 likes
  • 917 Views
  • 3 replies
  • 0 likes

NEED HELP GETTING ANNOYED

HiI've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline.I've tried a few things, such as install and unistalled the app, clear my data, get rid of stuff on my phone bu...

  • Casual Listener
  • Hi I've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline. I've tried a few things, such as install and unistalle...
  • user-removed
  • Not applicable
  • 324 Views
  • 5 replies
  • 0 likes
  • 324 Views
  • 5 replies
  • 0 likes

Where the **bleep** is the change log??

You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" section like every other competent developer out ther...

  • Casual Listener
  • You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" se...
  • user-removed
  • Not applicable
  • 221 Views
  • 2 replies
  • 1 likes
  • 221 Views
  • 2 replies
  • 1 likes

Local files won't play after Spotify App Update

Hi! Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iPhone app, and then turn it back on and sync my local files a...

  • Newbie
  • Hi!   Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iP...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

iOS App 5.7.0. terribly freezing on iOS 9.3.2

..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the app as well as playing music + unlocking the iOS lo...

  • Newbie
  • ..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the ...
  • 381 Views
  • 0 replies
  • 1 likes
  • 381 Views
  • 0 replies
  • 1 likes