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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69567 Views
  • 16 replies
  • 37 likes
  • 69567 Views
  • 16 replies
  • 37 likes

Can't delete playlist in iOS app

I have an iPhone 5 and iOS 6.1 with the newest spotify app. As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force closes. http://bildr.no/view/1393004 How can i remove the playlist?

  • Newbie
  • I have an iPhone 5 and iOS 6.1 with the newest spotify app.    As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force close...
  • rasca1
  • Newbie
  • 1637 Views
  • 2 replies
  • 1 likes
  • 1637 Views
  • 2 replies
  • 1 likes

Solved!! Premium account not working on Iphone 3GS (iOS 6.1.3)

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or less. I tried uninstalling and reinstalling SPOTIF...

  • Newbie
  • I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or...
  • Paula12
  • Casual Listener
  • 1392 Views
  • 4 replies
  • 0 likes
  • 1392 Views
  • 4 replies
  • 0 likes

[iOS][Other] Consistent Labeling of "Podcasts"

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

  • Gig Goer
  • It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?
  • 305 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 305 Views
  • 0 replies
  • 0 likes

Song want to Download

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

  • Casual Listener
  • When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium
  • Cloudnine96
  • Casual Listener
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

distored sound

hi guys, I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality download. I have music offline set for High quality. It was ...

  • Visitor
  • hi guys,   I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality ...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Running Spotify With A Deactivated Facebook?

Hello, I use my spotify through my facebook login credentials. I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify. I have tried setting a password for my devices and try to login through that, but I rece...

  • Newbie
  • Hello,   I use my spotify through my facebook login credentials.   I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify.   I have tri...
  • osornios
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Spotify on two iphones, can no longer log in anywhere

Hi.so for about a month now I've been paying for Spotify, and unable to listen to it.I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for offline listening on each of them. This was working just fi...

  • Visitor
  • Hi. so for about a month now I've been paying for Spotify, and unable to listen to it. I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for ...
  • osornios
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Charged for free

I tried to cancel my subscription but it said I was on free. How do I get a refund?

  • Casual Listener
  • I tried to cancel my subscription but it said I was on free. How do I get a refund?
  • osornios
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Songs Disappeared

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared. I have reinstalled the app multiple times to no avail. It was working fine this morning. All my playlists are still there but none of my saved songs are on the app. What's th...

  • Casual Listener
  • All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared.  I have reinstalled the app multiple times to no avail.  It was working fine this morning.  All my playlists...
  • MaryS
  • Roadie
  • 1303 Views
  • 5 replies
  • 0 likes
  • 1303 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

Hello,I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

  • Casual Listener
  • Hello, I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.
  • Timmagnet
  • Newbie
  • 20393 Views
  • 40 replies
  • 0 likes
  • 20393 Views
  • 40 replies
  • 0 likes

Share Links Stopped Working

My friends and I regularly text each other links to songs we find. Recently those links stopped working (using an iPhone 6). I click on them but they don't open the song any more. Anyone have suggestions?

  • Newbie
  • My friends and I regularly text each other links to songs we find.  Recently those links stopped working (using an iPhone 6).  I click on them but they don't open the song any more.&nb...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Shuffle function is annoying!!

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuffle anything!!!!!!! Ugh!!I need variation during my...

  • Newbie
  • I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuf...
  • 516 Views
  • 0 replies
  • 1 likes
  • shuffle
  • 516 Views
  • 0 replies
  • 1 likes

"There was an error posting to Spotify. Please try again."

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

  • Newbie
  • Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.
  • 647 Views
  • 0 replies
  • 1 likes
  • 647 Views
  • 0 replies
  • 1 likes

Help! Spotify on iPod

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment? Thanks in advance

  • Roadie
  • Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment?   Thanks in advance
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

My phone is unable to sync local files from my PC

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are available offine and i have tried making a separte...

  • Newbie
  • I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Solved!! Volume decrease at start of songs

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops .I'm not sure if this is an iOS general thing or just 7, but its very annoying.Anyone heard this?

  • Casual Listener
  • On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops . I'm not sure if this is an iOS general thing or just 7,...
  • Syenz
  • Casual Listener
  • 10632 Views
  • 17 replies
  • 4 likes
  • 10632 Views
  • 17 replies
  • 4 likes

Solved!! Spotify Up Next Button Missing

Hello all Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB. Having synced with the files on my PC, I was dismayed to find that Spotify was playing...

  • Regular
  • Hello all   Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB.  Having synced with t...
  • daemeh
  • Casual Listener
  • 2554 Views
  • 3 replies
  • 0 likes
  • 2554 Views
  • 3 replies
  • 0 likes

Solved!! My newly added songs appear at bottom of playlist?

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and needs to be sorted asap.

  • Casual Listener
  • I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and ne...
  • hkoksalk
  • Newbie
  • 4553 Views
  • 3 replies
  • 1 likes
  • Android
    iOS
    New Songs
    playlists changed
  • 4553 Views
  • 3 replies
  • 1 likes

Not playing songs in order (premium and not on shuffle)

Hye guys, long time lurker first time questioner.I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923. In the last few days I've noticed that spotify doesn't always play albums that are in 'Your music' inthe correct orde...

  • Regular
  • Hye guys, long time lurker first time questioner. I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923.   In the last few days I've noticed that spotify doesn't ...
  • calwalker1
  • Regular
  • 2118 Views
  • 7 replies
  • 1 likes
  • 2118 Views
  • 7 replies
  • 1 likes