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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81233 Views
  • 19 replies
  • 37 likes
  • 81233 Views
  • 19 replies
  • 37 likes

Facebook Sharing Error

I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error posting to Spotify. Please try again." However, when...

  • Roadie
  • I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error p...
  • Macatron
  • Roadie
  • 1262 Views
  • 4 replies
  • 1 likes
  • 1262 Views
  • 4 replies
  • 1 likes

Songs being put in random places when I add them to a playlist

I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's really annoying have to find these songs and drag and ...

  • Newbie
  • I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's rea...
  • Shake-a-Hoof
  • Roadie
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Ability to search playlists when adding a new song

I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to add a new track to. I have to scroll through ALL of ...

  • Roadie
  • I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to a...
  • Shake-a-Hoof
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Add play next option

Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is more convienient to have that option. Otherwise you n...

  • Casual Listener
  • Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is mo...
  • 508 Views
  • 0 replies
  • 2 likes
  • Add play next option
  • 508 Views
  • 0 replies
  • 2 likes

Premium Trouble

So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do now, please help.

  • Newbie
  • So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do n...
  • cassioantunes
  • Newbie
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! offline playlists help please

so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons.when i went to use my ipod to listen to my offline music it told me i had downloaded the playlist on more than 3 devices so my ...

  • Newbie
  • so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons. when i went to use my ipod to listen to my offline music it told me i had ...
  • Shake-a-Hoof
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

cache clear iphone 6s

I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinstall the app for your cache to clear?Problem I'm havi...

  • Newbie
  • I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinsta...
  • Macatron
  • Roadie
  • 3232 Views
  • 1 replies
  • 0 likes
  • 3232 Views
  • 1 replies
  • 0 likes

iPhone stuck on "waiting to download" local file from PC

I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. The playlist shows up on my phone, but w...

  • Casual Listener
  • I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...
  • yannik128
  • Casual Listener
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Shuffle mode seems to favour new albums

Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately 15 songs I get only 1 song from the old albums and 14 from ...

  • Newbie
  • Dear all,   I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately...
  • 280 Views
  • 0 replies
  • 1 likes
  • 280 Views
  • 0 replies
  • 1 likes

App icon disappeared but app is still installed

I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or something. I just don't know what to do cause I don'...

  • Newbie
  • I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or s...
  • 721 Views
  • 0 replies
  • 0 likes
  • 721 Views
  • 0 replies
  • 0 likes

Excessive battery drain iOS 9.3.1

Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried reinstalling the app but that didn't help. Might ther...

  • Casual Listener
  • Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried re...
  • yerdnadm
  • Newbie
  • 2364 Views
  • 4 replies
  • 3 likes
  • Battery usage
  • 2364 Views
  • 4 replies
  • 3 likes

Is it possible to hide/remove/move the shuffle button?

Hello, This is my first post here! Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle button? The button is really present and kind of "In your face". Why this emphaise on...

  • Newbie
  • Hello,   This is my first post here! 🙂   Currently, I'm evaluating Spotify. So far so awesome, however I have one question:   Is it possible to hide/remove/move the Shuffle butt...
  • osornios
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Error code 404

I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.

  • Newbie
  • I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Solved!! Download quality settings

Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume that local files are just downloaded as they are, not...

  • Regular
  • Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume th...
  • micfiend13
  • Regular
  • 731 Views
  • 2 replies
  • 0 likes
  • 731 Views
  • 2 replies
  • 0 likes

Stolen Iphone, someone has been using my spotify

My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !

  • Newbie
  • My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !
  • kbrooksc
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.

  • Casual Listener
  • When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.
  • user-removed
  • Not applicable
  • 461 Views
  • 3 replies
  • 0 likes
  • 461 Views
  • 3 replies
  • 0 likes

Solved!! I can't listen to Nirvana - Smells like teen spirit

Hey community,So, my problem is that I can't listen to Nirvana - Smells like teen spirit.It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting)When I click on it, it disappaers.Same things happens when I select my...

  • Casual Listener
  • Hey community, So, my problem is that I can't listen to Nirvana - Smells like teen spirit. It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting) When I c...
  • suhi420
  • Casual Listener
  • 2409 Views
  • 5 replies
  • 0 likes
  • 2409 Views
  • 5 replies
  • 0 likes

Problem streaming

What is happening:1) I have Spotify family premium2) Usually I am able to stream online music3) I clicked an online playlist, the song plays for 10 seconds and cuts off4) I tried other online playlist and songs, same thing has happenedSteps I've done...

  • Newbie
  • What is happening: 1) I have Spotify family premium 2) Usually I am able to stream online music 3) I clicked an online playlist, the song plays for 10 seconds and cuts off 4) I tried other onli...
  • OviiiOne
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Streaming unable error
  • 362 Views
  • 1 replies
  • 0 likes

Account hacked

Hi everyone! Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do not have a Samsung phone and I have not used my account in an...

  • Newbie
  • Hi everyone!   Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do n...
  • user-removed
  • Not applicable
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Solved!! Spotify songs not playing

After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect songs I've never played or never downloaded. This is a ...

  • Casual Listener
  • After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect song...
  • liamreilley19
  • Casual Listener
  • 1050 Views
  • 2 replies
  • 0 likes
  • 1050 Views
  • 2 replies
  • 0 likes