Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can’t play liked tracks

Solved!

can’t play liked tracks

 

Plan

Premium

Country

uk

 

Device

Ipad Pro 2015

 

My Question or Issue

can’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc but nothing works please help!

 

Reply

Accepted Solutions
Marked as solution

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Also, make sure to have iOS 12.4 installed.

 

Hope it helps 🙂

View solution in original post

1 Reply
Marked as solution

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Also, make sure to have iOS 12.4 installed.

 

Hope it helps 🙂

Suggested posts