Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I get an orange exclamation point next to each song. I have logged out and in. Shut down ipod and restarted. Rebooted. What gives? This is why I pay for premium and it is not working. Thanks for help.
Solved! Go to Solution.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
hi peter. no have not reached that limit. well deleted the app and reinstalled and now its working but of course now i have resync ALL my songs and lists now. this is the 3rd time for this. Spotify really need to redesign their app and organization. Or at least make it all free not worth the 10 bux a month. Thank you.
well i take that back it IS worth 10 bux a month but the headaches always persist. I just wish the app was better and more graphic and that organization was better, sort by artists and genres at least. like the google play app is so nice looking. Spotify are so cool don't see why they have such a lame app and desk top version.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
well that is good to hear. I joined the collections beta testers but never heard anything back or received it. I am very excited to see what they have done to the desktop and ios app. I hope they are both great. I have so much music and so many playlists and folders just don't cut it and the app is so hard to see what is going on. I just hope i can sort by genre as i listen to so many genres of music and all my folders are by genre. The problem will all the streaming music programs is they don't seem to cater to large music collections, just the social aspect and casual listeners. Maybe I'm wrong I don't know, how it feels to me. Thanks Peter for your insigts and help. 🙂
@Peter wrote:
Have you already synced 3,333 tracks which is the maximum allowed per device?
Is this Limit true? Why? very bad!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…